Sr Manager, Communications - Content Manager (Strategy & Execution)

BMC Helix; New York (NY); On-site; USD 133,000 - 222,000; Full time

Job summary

BMC Helix in New York is seeking a Sr. Manager, Content Strategy to own content for the marketing organization, blending hands-on creation—short-form writing, video, and executive interviews—with strategic direction of long-form assets such as whitepapers, produced in partnership with our content strategist.

The ideal candidate sits at the intersection of creativity, narrative, and analysis, and will partner with Demand Marketing to ensure the right content exists to support programs and with

Qualifications

• 6+ years creating content across written, video, and social formats, ideally within B2B marketing, communications, or journalism.
• Creativity & Narrative: Strong storytelling instincts; translate complex topics into content across formats.
• Analytical Mindset: Comfortable with content performance data to inform decisions.
• Versatility & Growth: Move between hands-on creation, program management, and exec interviews.
• AI Fluency: Comfortable leveraging AI tools to speed editing and production.
• Coordination & Follow‑Through: Strong organizational skills coordinating deadlines.

Responsibilities

• Short-Form & Multi-Format Content Creation: Develop content across blog, social, and video; translate narratives into assets.
• Video Production & Interviews: Plan and produce video content and interview executives.
• Long‑Form Content Direction: Set strategic direction for long-form assets; manage production pipeline.
• Editing & AI-Enabled Content Development: Edit customer stories and leverage AI to accelerate quality.
• Demand + Digital Partnership: Collaborate with Demand and Digital Marketing to support campaigns.
• Content Performance & Analysis: Analyze performance data to guide future content choices.

Skills

Content creation

Video production

Editing

AI tooling

Education

Bachelor's degree in Journalism, Communications, Marketing, or related field

Job description

Looking for more details about our benefits? You can also learn all about them by clicking HERE.

This Is Helix. Powered by You.

At BMC Helix, we don’t do ordinary. We’re the AI-native engine behind the world’s most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.

We are a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot.

We are the change makers. With decades of leadership and established trust in IT service and operations management, we’re scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision.

We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.

Sr Manager, Communications - Content Manager (Strategy & Execution)

BMC Helix is seeking a Sr. Manager, Content Strategy to own content for the marketing organization, bringing our campaign narratives to life across every format. This role combines hands‑on content creation — short‑form writing, video, and executive interviews — with strategic direction of long‑form hero assets such as whitepapers, produced in partnership with our content strategist. The ideal candidate sits at the intersection of creativity, narrative, and analysis, and will partner closely with Demand Marketing to ensure the right content exists to support their programs, and with Digital and Demand Marketing to understand how that content performs.

Here is how, through this exciting role, you will contribute to BMC Helix’s and your own success:

• Short-Form & Multi-Format Content Creation: Develop short‑form content across formats — blog, social, and video — translating campaign narrative and strategy into engaging, channel‑ready assets, with the Social Media team owning day‑to‑day posting, channel management, and amplification through the evangelist program.
• Video Production & Interviews: Plan and produce video content for social and campaigns, including interviewing Helix executives to capture their insight and translate it into compelling video and written content.
• Long‑Form Content Direction: Set strategic direction for long‑form hero assets executed by our content strategist; coordinate closely with her on scheduling; own the end‑to‑end content production pipeline across both IC and long‑form work, ensuring assets move through design and into production on schedule.
• Editing & AI‑Enabled Content Development: Edit and refine content such as customer stories, leveraging AI tools to accelerate quality and throughput.
• Demand + Digital Partnership: Partner with the Demand and Digital Marketing teams as internal customers to ensure the right content is available to support campaigns and programs.
• Content Performance & Analysis: Partner with Digital and Demand Marketing on content performance analysis; fully participate in interpreting performance data to inform future content decisions.

To ensure you’re set up for success, you will bring the following skillset and experience:

• Experience: 6+ years creating content across written, video, and social formats, ideally within B2B marketing, communications, or journalism. This role has a meaningful individual contributor component, suited to someone with meaningful career tenure who wants to stay hands‑on with content.
• Creativity & Narrative: Strong storytelling instincts; able to translate complex, technical topics into content that resonates across formats and audiences.
• Analytical Mindset: Comfortable working with content performance data to inform and improve future content decisions.
• Versatility & Growth Trajectory: Comfortable moving between hands‑on content creation, production/program management, and executive‑facing interviews; an entrepreneurial self‑starter who can build and scale the function over time.
• AI Fluency: Hands‑on comfort leveraging AI tools to accelerate editing and content production.
• Coordination & Follow‑Through: Strong organizational skills and follow‑through coordinating deadlines and deliverables with other contributors, even without formal people‑management experience.
• Education: Bachelor's degree in Journalism, Communications, Marketing, or a related field, or equivalent experience.

Why Work Here? Because You’ll Matter.

We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.

We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you’re remote or in‑office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.

Make Your Mark At Helix

EEOC Statement

Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Helix maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

The annual base salary range represents the low and high end of the BMC Helix salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.

The range listed is just one component of Helix's employee compensation package. Other rewards may include a variable plan and country specific benefits.

At Helix, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the current range is $132,975 - $221,625