Sr. Manager, Clinical Supply

PCI Pharma Services; Rockford (IL); Remote; USD 122,000 - 137,000; Full time

Benefits offered by this job

Paid time off

Health insurance (dental & vision)

Flexible spending account

401(k) plan

Job summary

PCI Pharma Services seeks a Senior Clinical Supply Manager for a fully remote role, guiding drug supply planning for Phase I–IV trials, Expanded Access, and global study supply chains. You will act as the primary client liaison across PCI and the client, coordinating information and ensuring timely delivery.

Responsibilities include building supply plans, labeling strategies, MELT coordination, coordinating with packaging PM, and overseeing IRT design, UAT, and depot logistics.

Qualifications

• Bachelor's degree in a related field is required.
• 5–10 years of related experience and training.
• Basic mathematical skills and ability to perform complex calculations.
• Strong proficiency in English (written and spoken) and professional communication.
• Excellent reasoning with ability to interpret complex instructions.

Responsibilities

• Act as Client advocate to manage drug supply throughout the life of the study.
• Interpret clinical protocol to determine drug and ancillary supply requirements.
• Coordinate with Client to generate Master English Label Text (MELT) if needed.
• Collaborate with Client and other stakeholders to establish labeling strategy.
• Build drug projections to create a Supply Plan for domestic and international studies.
• Collaborate with PCI Packaging Project Manager to establish a production schedule.
• Review and approve packaging batch documentation for blinded Client when requested.
• Contribute to commercial comparator sourcing strategy when needed.
• Support Interactive Response Technology (IRT) design, set up, and maintenance.
• Participate in IRT Requirements gathering and provide input for IRT specs.
• Perform User Acceptance Testing (UAT) according to protocol.
• Release drug supply in IRT system.
• Coordinate site supply parameters and adjust re-supply strategies.

Skills

Mathematical skills

Advanced computer skills

Full professional proficiency in英语

Analytical reasoning

Education

Bachelor's Degree in related field

Job description

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.

We are PCI.

Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

Summary Of Objective

This is a FULLY REMOTE opportunity: The SMART Services Senior Clinical Supply Manager (CSM) is responsible for developing drug supply planning strategy and overall management of supplies for all phases of clinical trials, including Phase I-IV, Expanded Access Program, Compassionate Use, international to domestic, and all levels of trial and supply chain complexity. The Senior CSM role supports PCI Clinical Service Customers by bringing clinical supply chain management experience and providing expertise throughout the clinical study and program supply lifecycle. The Senior CSM can act as the Client’s single point of contact in coordinating the necessary information cross-functionally within PCI as well as the Client's organization and other external vendors.

Essential Duties & Responsibilities

• Act as Client advocate, assisting with drug supply management throughout the life of the study
• Work in an unblinded capacity with secure, confidential study information
• Provide input for protocol development and amendment as needed
• Interpret clinical protocol to determine drug and ancillary supply requirements, packaging / labeling design, and supply plan
• Coordinate with Client to generate Master English Label Text (MELT) if needed
• Collaborate with Client and other appropriate stakeholders to establish labeling strategy
• Build drug projections to create a Supply Plan based on finished goods demand and production plans for domestic and international studies, considering drug retest and expiration dating
• Collaborate with PCI Packaging Project Manager (PM) to establish a production schedule based on the study supply plan
• Review and approve packaging batch documentation (pre and post production) on behalf of blinded Client when requested
• Contribute to commercial comparator sourcing strategy when needed
• Support Interactive Response Technology (IRT) design, set up, and maintenance
• Participate in IRT Requirements gathering process and provide input for IRT specification documents
• Perform User Acceptance Testing (UAT) according to a testing protocol (if provided), with focus on functionality, transactions, and reports that relate to drug supply management
• Release drug supply in IRT system
• Collaborate with Client to establish site supply parameters
• Adjust re-supply strategies by assessing clinical protocol revisions and analyzing enrollment rates, inventory usage, and trends
• Consult with PCI Distribution Project Manager (DPM) to ensure depot strategy, logistics management documentation, and setup is complete and meets Client requirements
• Assist with Import / Export process
• Assist with Quality processes (e.g., gathering documentation for EU Qualified Person)
• Independently manage clinical supplies, including packaging design, and contingency planning for multiple and complex studies
• Identify, manage, and monitor inventory of all clinical trial materials (drug and ancillary supplies) at both the depot and site level
• Track shipments to depots and sites
• Proactively identify potential risks, provide recommendations, and resolve clinical supply issues and complaints
• Adjudicate temperature excursions when requested by Client
• Manage and track the SMART contract budget and initiate Change Orders as needed
• Provide information as requested to support Client financial planning for global studies
• Attend Client meetings as requested (e.g., CMC, CRO, Clinical Operations, IRT, etc.) to provide updates for clinical supply, proactively manage expectations regarding drug delivery timelines and ensure clear cross-functional communication
• Coordinate drug return, accountability, and destruction process
• Provide final drug accountability reports to Client
• This position may require extra hours and/or weekend work.
• Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules.
• Attendance to work is an essential function of this position
• Performs other duties as assigned by Manager/Supervisor.

Qualifications

Required:

• Bachelor's Degree in a related field and/or 5-10 years related experience and/or training.
• Basic Mathematical Skills
• Intermediate Computer Skills: Ability to perform more complex computer asks and has knowledge of various computer programs
• Full Professional Proficiency: Ability to speak, read, and write fluently and accurately on all levels pertinent to professional needs.
• Very High Reasoning: Ability to define problems, collect data, establish facts, and draw valid conclusions. Be able to interpret an extensive variety of technical instructions in math or diagram form and deal with several abstract/concrete variables.

Preferred

• Clinical supply chain management at Sponsor company or Clinical Research Organization strongly preferred
• Ability to work within the Client’s team structures and processes
• Working knowledge of general project management process and tools
• Ability to influence others, resolve conflicts, and negotiation skills
• Ability to multi-task
• Strong organizational skills

The hiring rate for this position is $122,000-$137,250 plus eligibility for an 15% annual performance bonus. Final offer amounts are determined by multiple factors, including but not limited to specific and relevant experience, education, credentials, geography, and subject matter expertise. PCI offers full-time employees a competitive benefits package that includes paid time off, health insurance coverage (including dental and vision), a flexible spending account, and a 401(k) plan.

Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future

Equal Employment Opportunity (EEO) Statement

PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.