Sr. Manager, Clinical Care

Strive Health; Roanoke (VA); On-site; USD 109,000 - 136,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k with employer match

Paid holidays and flexible vacation time

Employee assistance programs (EAP)

Paid living donor leave

Mental health and financial wellness resources

Sabbaticals

Health and flexible spending account

Job summary

An established industry player in healthcare is seeking a Sr. Manager, Clinical Care to lead a dedicated team focused on delivering exceptional patient care. In this pivotal role, you will oversee clinical personnel, ensuring adherence to policies and procedures while fostering a collaborative environment. Your leadership will drive improvements in patient experiences and clinical outcomes, making a significant impact on the lives of individuals with kidney disease. Join a forward-thinking organization that values diversity and innovation, and contribute to transforming the kidney care system for the better.

Qualifications

• 7+ years of related experience or certification in healthcare.
• Active RN, PA, NP, or other clinically related licensure.

Responsibilities

• Lead a team to deliver high-quality patient care and oversee clinical performance.
• Collaborate with various departments to ensure effective training and process improvements.

Skills

Leadership

Clinical Management

Patient Care

Data Analysis

Financial Acumen

Team Collaboration

Education

Associate’s degree in Nursing

Healthcare Business

Job description

At Strive Health, we’re driven by a purpose: transforming the broken kidney care system. Through early identification, engagement, and comprehensive coordinated care, we significantly improve outcomes for people with kidney disease, reducing emergency dialysis and inpatient utilization. Our high-touch care model integrates with local providers and uses predictive data to identify and support at-risk patients along their entire care journey. Recognized with ten prestigious workplace awards, including LinkedIn’s 2024 Top Startups in Denver, we’re setting a new standard in kidney care. We embrace diversity, celebrate successes, and support each other, making Strive the destination for top talent in healthcare. Join us in making a real difference.

What You’ll Do

Sr. Manager, Clinical Care is responsible for leading a team to ensure patient care is delivered at the highest standard. Collaborating with other market people leaders, the Sr. Manager, Clinical Care will establish market priorities and ensure an interdisciplinary approach for all patients. This role is responsible for overseeing the performance of individual clinicians by monitoring the provision of high-quality care and ensuring outstanding patient experiences. This function will oversee Registered Nurse Care Managers (RNCM) and Licensed Clinical Social Workers (LCSW). This role will report to the Director, Regional Clinical Care.

The Day to Day

• Ensures clinical personnel within the region follow all policies and procedures.
• Closely collaborates with Market Operations Directors, Implementation Teams, Clinical Education, Quality, and Regulatory departments to support required training, consistent skills development, and process improvement initiatives for clinicians across the region.
• Ensures employee competency through the development, retention, and performance management of the clinical team. Leads the interviewing, hiring, and evaluation process of clinical personnel within the region.
• Manages the clinical team with direct management of RNCMs and general oversight of the performance of the greater market team.
• Accountable for managing and supporting clinical team daily productivity and removal of associated barriers to ensure achieving expectations.
• Fosters positive culture and collaboration in the market to drive excellent patient experience through an interdisciplinary team approach.
• Collaborates with Nurse Practitioner and Care Coordinator people leaders in the market to set priorities.
• Partners with Regional Medical Director to execute on initiatives to effectively impact total cost of care and to ensure clinical interventions and campaigns are successful (i.e. optimal starts, CHF, diabetes) at managing the patient populations co-morbidities.
• Monitors clinical quality metrics and patient care delivery daily. Analyzes reports to identify operational issues or trends, or progress in meeting performance measures, and creates and deploys action plans to drive success.
• Implements strategies related to total cost of care, medical economic, and quality initiatives.

Minimum Qualifications

• Associate’s degree in Nursing, Healthcare Business, or related field.
• Active licensure as a RN, Physician Assistant, Nurse Practitioner, or other clinically related licensure.
• 7+ years combined of related education, experience, or certification.

Preferred Qualifications

• 1+ years experience managing direct reports.
• Experience managing remote teams effectively.
• Understanding of and experience in Value Based Care.
• Experience in chronic kidney and/or end stage renal disease.
• Experience hiring and interviewing.

About You

• Strong business acumen and understanding of the company and competitive environment.
• Financial acumen: ability to budget and forecast.
• Results-oriented: uses data to assess and measure performance.
• Leads through influence.
• Resourceful: finds answers.
• Able to effectively coach and motivate team members.
• Delivers feedback to manage metrics.
• Understand how/when to escalate issues to people operations.
• Patient-first culture of positivity, teamwork, and collaboration.

Annual Base Salary Range: $109,000 - $136,000

We care and support our strivers holistically by providing competitive compensation and a comprehensive benefits package, including:

• Medical, dental, and vision insurance.
• Two employee assistance programs (EAP).
• 401k with employer match.
• Employer paid and voluntary life and disability insurance.
• Health and flexible spending account.
• Paid holidays, flexible vacation time, sick time, volunteer time, and sabbaticals.
• Eight weeks of paid living donor leave.
• A well-being bundle with Carrot Fertility and Peloton at no cost.
• Mental health and financial wellness resources.

Strive Health is an equal opportunity employer and drug-free workplace. At this time, Strive Health is unable to provide work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Please apply even if you feel you do not meet all the qualifications. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [e-mail]