Sr. Manager, Audit Services - Technology

CarMax; Richmond (VA); On-site; USD 126,000 - 201,000; Full time

Benefits offered by this job

Bonus eligibility

Equity

Onsite at Richmond Office

Job summary

CarMax is seeking a Sr. Manager, Audit Services – Technology to lead technology audits and advisory engagements.

You will shape the audit plan, manage complex projects, and guide a high-performing team to deliver insights that strengthen governance, risk management, and compliance across the organization. You will partner with senior leadership to evaluate IT processes, applications, infrastructure, and system implementations, including the annual SOX 404 audit, driving improvements and risk

Qualifications

• Bachelor’s degree or equivalent in accounting, IT, or related field.
• Certifications: CISA, CRISC, CIA; 8+ years IT audit/risk/compliance experience.
• 2+ years in a leadership role with direct reports.

Responsibilities

• Direct planning and execution of technology audits (SOX IT) and risk-based IT audits.
• Oversee project management: timelines, budgets, resources.
• Build relations with business partners and lead a high-performing team with coaching.
• Communicate audit results clearly to senior leadership with actionable recommendations.
• Support annual audit planning and stay updated on IT risk management best practices.

Skills

Leadership

Project management

Communication

Risk assessment

IT governance frameworks

Education

CISA, CRISC, CIA certifications

Bachelor's degree in IT related field

Job description

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be!

Position Overview

As a Sr. Manager, Audit Services – Technology at CarMax, you will lead technology audits and advisory engagements that strengthen governance, risk management, and compliance across the organization. This role helps shape the audit plan, manages complex projects, and guides a high-performing team to deliver insights that drive excellence and mitigate risk. You will partner with senior leadership and cross-functional teams to evaluate technology processes, applications, infrastructure (including the annual SOX 404 audit); system implementations; new initiatives; and key operational processes.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and it’s our associates that help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. This is where innovation meets passion – be inspired and supported to take us to the future.

Team Overview

You will lead the Technology Audit team within CarMax Audit Services, managing internal auditors and, on occasion, external consultants to execute technology audits and projects for IT processes, applications, infrastructure, system implementations, operational audits, and SOX 404 compliance. Your leadership drives alignment, strengthens risk awareness, and promotes continuous improvement.

Role Responsibilities

• Direct the planning and execution of technology audits and reviews, including SOX IT compliance, system implementations, and risk-based IT audits.
• Oversee project management activities, ensuring timelines, budgets, and resources align with strategic goals.
• Build strategic relationships and collaborate with business partners to anticipate and evaluate risk and deliver exceptional business partner experiences. Lead and develop a high-performing team, providing coaching, feedback, and growth opportunities.
• Communicate audit results and recommendations clearly to key stakeholders and senior leadership through quality, high-impact deliverables and insights.
• Support the department risk assessment and annual audit planning, ensuring alignment with enterprise priorities and stay abreast of technology, audit, and risk management best practices and lead department initiatives to identify efficiencies and improvements across audit processes and tools.

Required Qualifications

• Bachelor’s degree in Accounting Information Systems, Technology, Computer Science, Accounting/Finance, or related field.
• CISA, CRISC, CIA certification. 8+ years of experience in IT audit, risk, or compliance, with expertise in internal controls, SOX 404, system implementations, risk assessment processes, and risk-based audits.
• 2+ years of leadership experience, managing direct reports and driving team performance.
• Strong knowledge of application, operating system, and database technology; IT general controls, cybersecurity, cloud technologies, and IT governance frameworks.
• Proven ability to plan and manage multiple projects, prioritize effectively, and deliver results.
• Proficient planning and project management, across multiple projects.
• Exceptional communication and leadership skills, with the ability to influence across all levels of the organization.

Preferred Qualifications

• Experience in a Big Four firm or Fortune 500 company, with advanced knowledge of IT risk and controls.
• Advanced degree in Technology, Accounting, Business Administration, or Finance.
• Industry experience in retail or financial services (public company).

Work Location and Arrangement

This role will be based out of the CarMax Home Office in Richmond, VA and Associates will work onsite 4 days per week.

Work Authorization

Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Annual Salary For This Position Is

$125,500.00 - $200,800.00

May be eligible for bonus and equity

Benefits

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

• To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates That Are Considered Full-time Hourly Or Commission/incentive Eligible

• To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.