Sr. Manager, Asset Protection

Macy's; Martinsburg (WV); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Tuition reimbursement

Job summary

Macy's in Martinsburg, WV is looking for a Senior Manager, Asset Protection to oversee safety and security in their Supply Chain Distribution Center. Responsibilities include managing asset protection operations, enforcing policies, and developing staff. The ideal candidate should have a bachelor's degree and possess excellent leadership and communication skills.

Competitive benefits include health coverage, a 401(k) match, paid time off, and continuous career development opportunities.

Qualifications

• Bachelor's degree or equivalent work experience in a related field.
• Strong written and verbal communication skills.
• Ability to perform heavy lifting and work in physically demanding conditions.
• Experience in leadership and development of direct reports.
• Effective in managing inventory and budget.

Responsibilities

• Manage Asset Protection operations in a Supply Chain Distribution Center.
• Ensure compliance with company asset protection policies.
• Communicate with facility management on shortage issues.
• Develop strategies to improve inventory accuracy.
• Lead projects for process improvement and cost savings.

Skills

Written communication

Verbal communication

Leadership

Analytical skills

Interpersonal skills

Resourcefulness

Education

Bachelor's degree or equivalent work experience

Job description

Job Overview

The Senior Manager, Asset Protection, ensures the safety and security of Supply Chain colleagues and company assets through the management of the Asset Protection Function/Team. They also perform other duties as assigned.

Responsibilities

• Manage Asset Protection operations in a high-volume Supply Chain Distribution Center to support company profit objectives and customer service goals.
• Enforce company and asset protection policies to protect and monitor assets, alarms, property, employees, and visitors.
• Communicate shortage/asset protection issues to Facility management and Supervisors, recommending solutions as needed.
• Develop and manage direct reports for individual growth and performance excellence while maintaining a Succession Plan.
• Ensure consistent, thorough, and timely communication with subordinates, peers, and facility/AP senior management.
• Communicate with facility management and Supply Chain Asset Protection on shortage and security issues, providing recommendations.
• Develop and execute shortage strategies to positively impact inventory accuracy, shortage results, and sales.
• Identify causes of shortage, investigating possible internal and/or external dishonest activity.
• Ensure the security and accuracy of trailers moving in and out of the facility.
• Manage Asset Protection operations, including staff communications, balancing, work assignments, scheduling, processing, throughput levels, and standards.
• Assist in budget development, manage to goals, and make adjustments as needed.
• Ensure departments meet or exceed performance requirements in safety, shortage, cost control, quality, processing standards, flexibility, reliability, customer service, and execution to plan.
• Maintain standards for compliance with Supply Chain Asset Protection, Macy's Internal Audits, and legal requirements.
• Ensure proper operation of all Asset Protection-related systems, including alarms, CCTV, trailer management, identification (if applicable), computer equipment, and physical security.
• Conduct Asset Protection Risk Analysis and complete Capital Projects as needed.
• Review analysis of activities, costs, operations, and forecast data to determine department progress toward stated goals and objectives.
• Implement and maintain all Macy's Supply Chain Asset Protection Policies and Procedures.
• Support coordination with local/municipal, state/provincial, federal law enforcement agencies, and government agencies on criminal cases and/or governmental compliance issues.
• Lead projects to create or review processes, policies, technologies, and identify cost savings opportunities.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Qualifications

• Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply.
• Effective written and verbal communication skills; ability to draft reports and other communications; present to management and internal and external business partners; interpret technical documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 50 lbs., stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception and focus adjustment.
• Communication and Collaboration: Effectively communicate shortage/asset protection issues to Facility management and Supervisors, maintaining consistent communication with all stakeholders.
• Leadership and Succession Planning: Develop and manage direct reports, fostering individual growth and performance excellence while maintaining a Succession Plan.
• Inventory Management: Develop and execute shortage strategies to positively impact inventory accuracy, shortage results, and sales.
• Operational Oversight: Manage Asset Protection operations, including staff communications, balancing, work assignments, scheduling, processing, throughput levels, and standards.
• Budget Management: Assist in budget development, manage to goals, and make adjustments as needed.
• Compliance and Risk Management: Maintain standards for compliance with Supply Chain Asset Protection, Macy's Internal Audits, and legal requirements.
• Analytical Skills and Project Leadership: Review analysis of activities, costs, operations, and forecast data to determine department progress toward stated goals and objectives. Lead projects for process improvement and cost‑saving opportunities.
• Interpersonal Skills: Demonstrate strong interpersonal skills, fostering effective communication and collaboration with diverse groups of customers, peers, and stakeholders.
• Resourcefulness and Adaptability: Exhibit resourcefulness and adaptability, effectively navigating and thriving in a dynamic work environment with changing priorities.

Benefits

We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage, a 401(k) match, paid time off, and eight paid holidays. Grow your career with continuous learning and leadership development.

• Merchandise discounts
• Performance‑based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

Equal Opportunity Employer

Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. This position may be eligible for performance‑based incentives/bonuses. Benefits include 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

About Macy's

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in‑style and on‑trend merchandise, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Application Information

This job description is not all‑inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Join us and help write the next chapter in our story – apply today!