Sr. Manager, AI/ML Engineering (Digital Experience)- Remote

UnitedHealth Group; Eden Prairie (MN); Remote; USD 149,000 - 255,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase and 401k

Performance incentives

Job summary

UnitedHealth Group is seeking a Senior Manager of AI/ML Engineering for Optum Technology. Remote within the U.S. with in-office requirements for certain hubs as specified. You will lead teams to build, scale, and operationalize AI/ML solutions across the enterprise, leveraging MLOps and responsible AI practices.

You will collaborate with product, data, and business stakeholders to define roadmaps, mentor engineers, and drive architectural quality and engineering excellence at scale.

Qualifications

• 8+ years in software, data, or ML engineering.
• 5+ years deploying ML models or AI solutions in production.
• 3+ years of technical leadership or people management.
• 3+ years of cloud platforms (AWS/Azure/GCP) and cloud-native AI/ML frameworks.
• 3+ years implementing MLOps, CI/CD pipelines, and model monitoring.

Responsibilities

• Design and deploy AI-powered solutions at scale with responsible AI focus.
• Use enterprise AI tools to automate workflows and drive improvements.
• Evaluate trends to inform solution design and innovation.
• Lead teams designing and maintaining scalable AI/ML pipelines and models.
• Establish MLOps for deployment, monitoring, and CI/CD.
• Collaborate with cross-functional leaders to define technical roadmaps and deliver value.

Skills

AI/ML Engineering

Team Leadership

MLOps

Cloud Platforms

CI/CD Pipelines

Model Deployment

Education

Master’s or Ph.D. in CS/DS/ML

Tools

AWS

Azure

GCP

Kubernetes

CI/CD Tools

Model Monitoring

Job description

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Sr. Manager, AI/ML Engineering (Digital Experience)- Remote (2394722)

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care’s most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

As a Senior Manager of AI/ML Engineering within Optum Technology, you will lead high-performing engineering teams in building, scaling, and operationalizing cutting-edge artificial intelligence and machine learning solutions across the enterprise. In this role, you will drive strategic technical initiatives, leverage modern MLOps practices, and foster responsible AI innovation to address complex healthcare challenges.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Design, develop, and deploy AI-powered solutions to address complex business challenges with emphasis on responsible use of AI
• Use enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement
• Evaluate emerging trends to inform solution design and strategic innovation
• Lead and manage engineering teams in designing, implementing, and maintaining scalable AI/ML pipelines, models, and platforms
• Establish MLOps best practices for model deployment, monitoring, continuous integration, and performance tuning at enterprise scale
• Partner with cross-functional technical leaders, product managers, and business stakeholders to define technical roadmaps and deliver business value
• Mentor, coach, and support professional growth for team members while advocating for architectural quality and engineering excellence

Required Qualifications:

• 8+ years of experience in software engineering, data engineering, or machine learning engineering
• 5+ years of hands‑on experience developing, scaling, and deploying machine learning models or AI solutions in production environments
• 3+ years of technical leadership or direct people management experience driving engineering deliverables
• 3+ years of experience with cloud platforms (e.g., AWS, Azure, GCP) and cloud-native AI/ML frameworks/architectures
• 3+ years of experience implementing MLOps frameworks, automated CI/CD pipelines, and model monitoring tools

Preferred Qualifications:

• Master’s or Ph.D. degree in Computer Science, Data Science, Machine Learning, Data Analytics, or related technical field
• Proven track record of operationalizing Generative AI, Large Language Models (LLMs), or advanced deep learning architectures
• Experience in healthcare technology, HIPAA compliance, or working with complex healthcare datasets
• Solid knowledge of responsible AI frameworks, bias mitigation, and model governance practices
• Excellent communication and stakeholder management skills with experience articulating technical concepts to non-technical executives

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $148,900 - $255,300 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.