Sr. Maintenance Supervisor

Essex Property Trust; Bellevue (WA); On-site; USD 83,000 - 117,000; Full time

Benefits offered by this job

Medical, dental, vision

401k employer match

Housing discount 20%

Paid holidays & PTO

Job summary

Essex Property Trust in Bellevue, WA is seeking a Sr. Maintenance Supervisor to oversee all maintenance activities for communities with 500+ units or multi-site operations.

The role focuses on NOI, asset upkeep, and resident satisfaction, reporting to the Community Manager or General Operations Manager. You will supervise technicians, manage budgets, enforce safety standards, and coordinate with vendors on projects while maintaining documentation in SightPlan and related systems for ongoing

Qualifications

• High school diploma or GED required. 5+ years in property management preferred.
• HVAC and/or CPO license preferred.
• Must have valid driver’s license for on-site operations.

Responsibilities

• Supervise and direct a maintenance team, assign tasks, and ensure quality work.
• Develop and manage preventive maintenance schedules for all systems.
• Respond to and prioritize work orders from residents for timely resolutions.
• Conduct regular property inspections to identify maintenance needs and safety hazards.
• Coordinate with vendors for large projects within budget and specifications.
• Maintain accurate maintenance records in SightPlan and other trackers.

Skills

Team supervision

Budget management

Safety compliance

Vendor coordination

Customer service

Education

High school diploma or GED

5+ years property management experience

Tools

SightPlan

Microsoft Office

Property management software

Job description

City Bellevue

State Washington

Job Location PNW 055 Piedmont

Position Type Regular

The Sr. Maintenance Supervisor is responsible for all maintenance aspects of the community’s operations and objectives and is not required to be on-call for after-hours emergencies. Accountable for: operating the property budget with the primary objective of increasing the Net Operating Income (NOI), maintaining the physical asset, providing a quality living environment for residents, and establishing a positive and productive working relationship with the staff. Position is reserved for assets with 500+ units or multi-site management with combined units totaling 500+. This position reports to the Community Manager or General Operations Manager.

What You Will Do

• Supervise and direct a team of maintenance technicians, assigning tasks, and ensuring that work is completed efficiently and to a high standard.
• Effectively manages personnel throughout their employment lifecycle, i.e., selection through separation. This includes candidate selection, career planning and development, accountability and performance management, and recognition. Provide on-the-job training for maintenance staff and ensure they are knowledgeable about property systems and maintenance procedures.
• Implement and manage a preventive maintenance schedule to ensure all systems and equipment (HVAC, plumbing, electrical, etc.) are functioning properly and to prevent future issues.
• Perform and oversee repairs on various property systems and equipment, addressing issues as they arise. Respond to and prioritize work orders submitted by residents, ensuring timely and effective resolution of maintenance issues.
• Conduct regular inspections of the property, including common areas, buildings, and equipment, to identify any maintenance needs or safety hazards. Ensure that the property complies with all relevant local, state, and federal regulations, particularly regarding safety and building codes.
• Work within the maintenance budget, ensuring that repairs and maintenance are conducted cost-effectively. Participate in the budgeting and forecasting process with the Community Manager or General Operations Manager.
• Coordinate with internal stakeholders, external vendors and contractors for specialized repairs, maintenance services, or large projects. Ensure that work is completed according to specifications and within budget.
• Maintains the highest level of customer service for prospects, residents, vendors, and corporate departments. Interact with residents in a professional manner, addressing maintenance concerns and ensuring their satisfaction with the services provided.
• Be available for after-hours emergencies, ensuring that critical repairs are handled promptly.
• Implement and enforce safety procedures for the maintenance team to prevent accidents and injuries. Ensure that maintenance activities comply with OSHA, other safety regulations and ensure that all maintenance equipment and tools are properly maintained and in good working order.
• Maintain accurate records of maintenance activities in SightPlan and applicable trackers, including work orders, inspections, and repairs. Provide regular updates to property management on the status of maintenance activities, including any significant issues or trends.
• Assist internal stakeholders in managing property improvement projects, ensuring they are completed on time, within budget, and to the required standards.
• Other duties and tasks may be assigned as needed, in addition to those listed above.

What You Will Need

• High school diploma or GED equivalent. 5+ years of property management industry or related experience.
• HVAC and/or CPO license preferred.
• Must possess a valid driver’s license, as this property requires the use of golf carts so associate can complete essential job functions as part of onsite operations.
• Proficient knowledge of electrical, plumbing, and appliance repair with hands‑on experience. Knowledge of environmental/industrial hazards (i.e., asbestos, lead, mold, radon) as they apply to residential housing
• Ability to utilize a personal smart device for apps related to property operations and communication. General understanding of the Microsoft Suite, property management software
• Ability to read, write, and speak English. Proven organizational and time management skills and ability to supervise 2 or more associates

What The Job Requires

• Operates in a fast‑paced work setting both indoor and outdoor. Requires the ability to multitask and adapt quickly to changing priorities. May involve tight deadlines and high‑energy work situations.
• Involves frequent interaction with clients or customers. Requires effective communication skills and a professional demeanor. Work environment may include client offices, meeting rooms, or other external locations.
• This role demands availability for five days each week, with the potential for including weekends in the schedule as necessary. This position may require driving between community sites and reliable means of transportation during working hours or on‑call is required
• Involves frequent standing, walking, and occasional bending. Requires the ability to lift moderate‑weight objects (up to 50 pounds). May involve physical activities such as climbing stairs or operating machinery.
• Occasional to frequent travel to various properties. Minimal travel may be required for occasional meetings, training, or conferences.

What You Will Bring To The Table

• Provides formal supervision to associates within a single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with Essex's values.
• Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
• Problems are varied and non‑routine, and require detailed information gathering, analysis, and investigation to understand the problem. Problems are solved using knowledge and skills, general precedents and practices.
• Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short‑term to long‑term impact to department.

All full‑time regular associates are offered competitive salaries, experience career growth, and are eligible for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and much more. With our 12 paid holidays and 15 PTO days, work/life balance is a priority! Additionally, most positions are eligible for a housing discount of 20%.

Essex provides great communities in which to live, work and invest. We are a purpose‑driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams. Working at Essex is not a destination. It is a journey where you can confidently build your career.

The pay range for this position is $83,000.00 - $117,000.00 per year. New hires generally start between $83,000.00 - $102,000.00 per year. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets; relevant experience; internal equity; and other business and organizational needs.

This role is also eligible to participate in Essex’s discretionary Annual Bonus program that is commensurate with the level of the position.