Sr. Loan Officer- Consumer Direct

New American Funding; Washington; On-site; USD 45,000 - 85,000; Full time

Job summary

An established industry player is seeking motivated Inside Loan Agents to join their dynamic team. This role offers the opportunity to work with inbound calls from qualified home shoppers, providing them with tailored loan solutions. With top commissions and comprehensive training, you will leverage modern tools and a vast network of real estate partners to ensure your success. The ideal candidate thrives in a fast-paced environment, possesses strong sales skills, and is eager to build lasting customer relationships. If you are passionate about helping clients navigate the mortgage process and want to excel in your career, this is the perfect opportunity for you.

Benefits

Top commissions

Ongoing training

Flexible work options

Supportive team environment

Qualifications

• 2+ years of experience in loan origination, preferably in a call center.
• Strong desire to succeed in a sales environment and be a top producer.

Responsibilities

• Build rapport with customers and analyze their financial situations.
• Lock loans, request documents, and submit loan packages.

Skills

Sales Skills

Customer Relationship Management

Loan Structuring

Multitasking

Financial Analysis

Education

High School Diploma or equivalent

Tools

CRM Systems

LOS Systems

Job description

Overview

Must be able to work on-site if within 31 miles of a consumer direct call center location. If outside 30 miles, then OK to remotely.

Offices are located in the following cities and states:

• California Locations: Tustin, CA; Riverside, CA; Temecula, CA
• Arizona Locations: Scottsdale, AZ
• Texas Locations: Dallas, TX; Austin, TX
• Ohio Locations: Twinsburg, OH
• North Carolina Location: Charlotte, NC

Inside Loan Agents receive 100% inbound calls from qualified home shoppers looking to make their next purchase. We pay top commissions and supply the best ongoing training and leadership in the Call Center Industry, all focused on your success.

NAF LO's have all the modern tools needed to move fast and be successful, including:

• Industry leading Comp Plan with super low online rates and fees.
• Thousands of Real Estate partners to help your borrower find a home quickly, ensuring the loan closes with you.
• The latest and fastest CRM and LOS systems.
• NAF's Rapid app ensures quick and accurate 1003's from your borrower, on their cell phone.
• Texting ability from our CRM, as well as mass voice mails to reach a group.
• We service our own loans; your picture and contact info stay on their mortgage coupon.
• All your funded clients are yours to keep; you get the refinances and referrals for higher comp!

Let us show you a solid plan for ensuring a repeat and stable business plan to smooth out the ups and downs of the Mortgage Industry.

Responsibilities

• Build rapport and leverage customer relationships with existing and potential borrowers to meet customer needs and exceed their expectations.
• Analyze customers' financial situations and provide appropriate solutions by advising customers on the appropriate loan product for them.
• Excel in a fast-paced environment with the ability to multitask and follow up with multiple customers and work on multiple files each day.
• Accept multiple live, qualified inbound leads daily.
• Lock loans at point of sale, request initial documents from the customer, and submit an initial, paperless loan package to production staff.
• Structure and price loans accurately.

Qualifications

• 2+ years' full-time purchase or refinance loan origination experience; call center environment preferred.
• Strong desire to succeed in a sales environment and be a top producer.
• Ability to correctly and accurately structure and price loans.
• Complete knowledge of conventional and government loan programs (purchase and refinance).
• Current WA NMLS license. (Must have passed National test & 20-hour lic. course.)

Desired Education/Experience

• High School Diploma or equivalent
• Two or more recent years' full-time loan origination experience, preferably in a call center environment
• Current WA NMLS license.

Other Duties: This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned to meet the needs of the organization.

Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction.

[EOE/M/F/D/V. Drug-free workplace.]

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