Sr. Litigation Specialist (Remote)

CSAA Insurance Group; South Dakota; Remote; USD 90,000 - 150,000; Full time

Benefits offered by this job

401(k) with company match

Annual discretionary bonus up to 12%

Remote-friendly culture

Job summary

CSAA Insurance Group (CSAA IG) seeks a Senior Litigation Specialist to manage complex litigated claims involving auto and homeowners matters in a remote capacity within the United States. You will direct defense strategy, evaluate settlements, and oversee discovery plans across first- and third-party cases while coordinating with counsel and leadership.

The role emphasizes extensive claims handling expertise, regulatory knowledge, and the ability to travel when necessary.

Qualifications

• Bachelor's degree in business, insurance or risk management or equivalent experience.
• High School diploma required.
• Proven experience handling insurance claims.
• Bilingual a plus.
• Ability to work in a remote environment and across teams.

Responsibilities

• Owns complex litigated claims involving auto and homeowners matters.
• Shapes claim strategy with defense counsel and evaluates settlement opportunities.
• Creates discovery plans including depositions and IMEs for both first- and third-party claims.
• Reviews liability, damages, and coverage to assess settlement options.
• Coordinates with counsel, management, and mediations to present recommendations.

Skills

Claims handling

Litigation support

Communication

Education

Bachelor's degree in business, insurance or risk management

High School diploma

Job description

Litigation Specialist (Remote)

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties.

As a Senior Litigation Specialist, you will take ownership of complex litigated claims involving first- and third-party auto and homeowners matters. You will help shape claim strategy by providing clear direction to defense counsel, evaluating settlement opportunities, establishing settlement authority, and actively participating in negotiations.

Completes analysis of claim, which includes examining facts of the loss and other applicable factors.

Creates discovery plan including depositions, retention of experts, Independent Medical Exams (IMEs), and accident reconstruction for first and third-party claims which range from a minor to very sophisticated nature.

Conducts comprehensive review of liability, damages, coverage, and risk to assess for individual independent settlement.

Collaborates with defense counsel to identify strategy for negotiations and provides input as the face of the organization via phone or in-person mediations and settlement conferences.

Authorizes, approves, and monitors budget for outside counsel and uses bill review software to analyze defense expenses.

Prepares and presents recommendations for litigated cases for review with local and executive management to the IELT level.

Bachelor's degree in business, insurance or risk management, or related field, or equivalent combination of education and/or experience.

High School diploma required.

A proven experience handling insurance claims.

Bilingual a plus.

Proficiency or ability to become proficient in the handling of minor, moderate, and sophisticated litigated claims.

Extensive understanding of statutory and regulatory requirements and the ability to develop proficiency in standards of civil procedure.

Ability to travel and to work extended hours and weekends.

Supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects, encouraging team member involvement in these activities.

Travels as needed for role, including enterprise meetings, divisional / team meetings, and other in-person meetings.

Fulfills business needs, which may include investing extra time, helping other teams, etc.

Willing to have cameras when it matters: helping onboard new team members, building relationships, etc.

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: At CSAA IG, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive.

We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more!

Flexible Workplace:

We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including CSAA offices. Our flexible workplace empowers you to balance remote work with intentional in-person moments that deepen connection and collaboration.

Inclusion and Belonging:

As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact.

CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations.

However, we have a location-based compensation structure. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 12% of eligible pay.