Sr. Legal Technology Operations Manager

tmobile; Bellevue (WA); On-site; USD 118,000 - 213,000; Full time

Job summary

T-Mobile's All-Star Legal Team seeks a Technical Program Manager to drive strategic tech solutions using low-code/no-code and AI for legal operations.

You will own the technology roadmap, collaborate with IT, Legal Ops, and vendors, and translate business needs into actionable plans, delivering on time with measurable outcomes.

Qualifications

• Bachelor's Degree and 5 years of related work experience or a combination of education and experience deemed equivalent (Required)
• 4-7 years Consulting and legal operations experience. (Preferred)
• 4-7 years Hands‑on experience with low‑code/no‑code development platforms and workflow automation tools, with the ability to design and iterate on solutions without heavy reliance on engineering resources (Required)
• 4-7 years Technical Program Management. Experience managing complex, cross‑functional programs from initiation through delivery, with a track record of translating ambiguous business needs into structured, executable plans (Preferred)

Responsibilities

• Develops complex applications using low code, no code, and AI tools to deliver strategic outcomes for the assigned practice area.
• Owns adoption outcomes; tracks utilization and surfaces barriers to leadership.
• Maintains trusted relationships at the practice lead level and aligns priorities with the Legal Ops technology roadmap.
• Partners with IT, Legal Ops, and external vendors to support practice area technology needs.
• Owns the full technology roadmap for the assigned practice area and delivers solutions on time with measurable outcomes.

Skills

AI Tools

Low Code/No Code

Technology Roadmap

Requirements Gathering

Stakeholder Management

Program Management

Change Management

Workflow Automation

Solution Design

Education

Bachelor's Degree

Tools

Power Platform

Power Apps

Power Automate

Power BI

Job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Are you looking for a work environment which encourages teamwork and where you are respected, supported, challenged, and can grow and advance your career? If your answer is "yes," you should join T-Mobile's All-Star Legal Team!

What you'll do in your role.

Develops complex applications and technical solutions using low code, no code, and AI tools to deliver strategic outcomes for the assigned practice area; brings a proactive point of view on where emerging technology can transform practice operations - not just responding to known problems - to practice leadership. Owns adoption outcomes; tracks utilization and surfaces barriers to leadership.

Develops a deep understanding of how Legal professionals work, where friction lives, and what outcomes matter most to practice leadership; creates a requirements framework that addresses both known friction points and longer‑term strategic outcomes. Maintains trusted relationships at the practice lead level and ensures practice priorities are visible in the Legal Ops technology roadmap.

Partners with IT, Legal Ops, and external vendors to support practice area technology needs; proactively engages practice area Legal professionals to surface opportunities they may not have articulated; serves as the connective tissue between Legal Ops infrastructure and the day‑to‑day realities of the practice.

Owns the full technology roadmap for the assigned practice area - defining priorities, sequencing initiatives, managing timelines, and coordinating resources; connects practice area investment decisions to the broader Legal Ops technology strategy; delivers their technical solutions on time while ensuring there is clear scope, measurable outcomes, and appropriate stakeholder visibility.

The experience you'll bring.

• Bachelor's Degree and 5 years of related work experience OR a combination of education and experience deemed equivalent (Required)
• 4-7 years Consulting and legal operations experience. (Preferred)
• 4-7 years Hands‑on experience with low‑code/no‑code development platforms and workflow automation tools, with the ability to design and iterate on solutions without heavy reliance on engineering resources (Required)
• 4-7 years Technical Program Management. Experience managing complex, cross‑functional programs from initiation through delivery, with a track record of translating ambiguous business needs into structured, executable plans (Preferred)

Knowledge, Skills and Abilities :

Required

• AI Tools and Strategy: Hands‑on experience using AI assistants and LLM‑based tools (e.g., Claude, ChatGPT, Microsoft Copilot) to accelerate analysis, drafting, and workflow design.
• Low Code/No Code Development: Proficiency with platforms such as Microsoft Power Platform (Power Apps, Power Automate, Power BI), or comparable tools.
• Technology Roadmap Development
• Requirements Gathering
• Stakeholder Management
• Program Management
• Change Management
• Workflow Automation
• Solution Design

Preferred/Plus

• Legal Industry Knowledge: Familiarity with how corporate legal teams operate, common practice area structures (e.g., litigation, contracts, employment, IP), and legal‑specific tooling (matter management, contract lifecycle management, e‑billing).
• Python or scripting experience: For lightweight data manipulation or automation tasks beyond the scope of no‑code tools.
• Legal Technology Platforms: Experience with legal technology platforms, including matter management, contract lifecycle management (CLM), and document management systems (DMS).

At least 18 years of age

Legally authorized to work in the United States

Travel :

Travel Required (Yes/No): Yes

DOT Regulated :

DOT Regulated Position (Yes/No): No

Safety Sensitive Position (Yes/No): No

Total Target Cash Earnings Opportunity: $135,700 - $244,720

National Base Pay Range: $118,000 - $212,800

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results.

The base pay range reflects the compensation component of this opportunity. The candidate's actual pay will be based on various factors, suc