Sr. (Lead) Solution Engineer I (II)

PJM Interconnection, L.L.C.; Audubon (IA); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, vision and dental insurance

401(k) plan with 100% employer match 5

Non-elective 401(k) employer contrib.

Vacation and paid holidays

Tuition reimbursement

Life insurance

Disability coverage

Employee assistance program

Adoption benefits recognized by the DJ

Job summary

PJM Interconnection, LLC is seeking a Sr. Lead Solution Architect to guide architectural design and delivery of critical business solutions across 24x7 platforms. The role emphasizes leadership, stakeholder collaboration, and advanced C#.NET development with MVVM patterns.

You will mentor engineers, drive performance improvements, and help shape technology roadmaps in a dynamic, hybrid work setting. Collaboration with multiple departments is essential.

Qualifications

• BS, Computer Science
• 8-10 years leading technical business solution projects with user-focused design
• Ability to produce high-quality work with attention to detail
• Ability to visualize and solve complex problems
• Experience managing projects
• Ability to collaborate, influence and partner with business units
• Ability to develop relationships across departments
• Ability to lead in troubleshooting and problem solving
• Ability to organize and lead teams to deliver results
• Experience leading projects and overseeing analysts
• Experience in C#.NET development (WPF/WCF/XAML) and MVVM
• Experience in network protocols; packet analysis; firewalls/routers/IDS/IPS

Responsibilities

• Lead architectural design, development and implementation of business solutions and platforms.
• Review business requirements to ensure technical specs meet needs.
• Provide performance tuning for a large-scale, virtualized infrastructure.
• Mentor team members in design, development and delivery of technical solutions.

Skills

C#.NET development

WPF/WCF/XAML

MVVM design

Network protocols

Project leadership

Stakeholder collaboration

Architectural design

Vendor evaluation

Cloud platforms

Team mentoring

Education

BS Computer Science

Tools

Azure

IT infrastructure

Job description

Flexible Work Arrangement: Hybrid

The Sr. Lead Solution Engineer is responsible for developing the a strategic and cohesive approach to developing and maintaining the various applications and processes utilized by external and internal customers of PJM & Outage Analysis Technologies. This position will be responsible for providing architectural and development skills and experience in the areas of estimation and efficiency, automating and encoding business practices, designing development requirements based off subject matter expert interviews, application performance tuning and support, framework evaluation, vendor & PJM ITS solution evaluation, enhancing user experience, prototyping, and innovation. This position will be accountable for developing and maintaining business relationships with key internal and external stakeholders and will also leverage and support Operations and other PJM initiatives. The Sr. Lead Solution Architect will anticipate problems and synthesize appropriate strategic solutions, and provide the leadership necessary to effectively implement these initiatives. This position will include individual developmental efforts, but will primarily focus on team-based endeavors. The Sr. Lead Business Solution Architect will mentor and develop team members, with a focus on technical solutions, helping to develop future PJM technical leads and area SMEs.

Essential Functions:

Utilize industry knowledge and technical acumen, to lead and participate in the architectural design, development and implementation of business solutions, systems and infrastructure around 24x7x365 operational platforms. Perform review and approval of business requirements to ensure the resulting technical requirements and business solutions meet or exceed business needs. Perform review and approval of technical requirements to ensure all technical requirements have been identified to adequately meet approved business requirements. Provide performance tuning and ongoing support for a virtualized infrastructure, including servers and storage, in a large-scale, multi-site production environment. Lead ITS-based and non-ITS solutions around addressing business needs, enhancing business processes, and developing business strategies at a project, departmental, divisional, cross-divisional and/or corporate level. From a business perspective, incorporate logical security principles into each area of design, including network security, service security and user management. Serve as a technical consultant to other arms of the business and ITS. Contribute in tool testing methodology, approach, design, coordination, and test plan development. Research, evaluate, and recommend new technologies to meet business/technical requirements and recommend novel applications of existing technologies to improve quality and/or reduce costs. Maintain existing relationships with key strategic vendors, and develop new business relationships with vendor personnel, to build consensus and leverage the PJM business vision and strategy. Identify and analyze risks, establish contingency plans and identify trigger events and responsibility for initiating mitigation activities. Ensure the timely identification, prioritization and resolution or escalation of issues. Communicate issues that put delivery of the project at risk, significantly increase cost, or threaten the success of other projects to the appropriate authority as soon as they are known. Represent the business and engage in the development of ITS technical roadmaps and technology life cycle management (TLCM) mappings on behalf of business. Develop and assist in the development of business plans and associated budgets. Apply innovative, creative solutions to challenging technological problems; designing and engineering solutions as needed. For primary applications, support integrations/api, code reviews, code releases, data migration evaluation/implementation, provide support and emergency change assessments, resolution, and mitigation strategies. Software development towards business solutions, leveraging ITS practices, as needed. Mentoring others in application/system understanding and support; Mentoring others in the design, development, and delivery of technical solutions that meet approved business objectives.

Characteristics & Qualifictions Required

• BS, Computer Science
• At least 8-10 years of experience Leading technological business solution development projects with a focus on user-focused design.
• Ability to produce high-quality work products with attention to detail
• Ability to visualize and solve complex problems
• Experience managing projects
• Ability to collaborate, influence, and partner with business units
• Ability to develop strong relationships with multiple departments and divisions
• Ability to lead an organization in trouble shooting and problem solving
• Ability to select, organize, lead, participate in and facilitate a team to produce results
• Experience leading projects and overseeing the work of other analysts
• Experience in C#.NET development (including WPF, WCF, XAML and other frameworks) and usage of patterns including MVP and MVVM
• Experience in network protocols, including detailed packet analysis, and intermediate understanding of firewalls, routers, IDS, and IPS

Preferred

• MS, Computer Science
• Experience with PJM operations, markets, and planning functions

PJM employees work collaboratively to maintain the reliability of North America’s largest centrally dispatched electric grid and to operate one of the world’s largest competitive wholesale electricity markets. We seek talented candidates who thrive in a diverse, challenging and creative environment where they have opportunities to grow, learn new skills and build a career. Learn more about PJM by visiting the Learning Center.

• Medical, vision and dental insurance
• 401(k) plan with 100% employer match up to 5% of salary
• Non-elective 401(k) employer contribution
• Vacation and paid holidays
• Tuition reimbursement
• Life insurance
• Accidental death and dismemberment insurance
• Short-term and long-term disability coverage
• Business travel and accident insurance
• Child day care referral program
• Employee assistance program
• Adoption benefits recognized by the Dave Thomas Foundation for Adoption, which has named PJM one of the best adoption-friendly energy and utility companies in America.

We recognize and appreciate the different abilities, backgrounds, perspectives, experiences, cultures and needs of each individual.

If you're seeking a dynamic and supportive workplace that values innovation and creativity, we invite you to explore opportunities with our team.

Medical, vision and dental insurance 401(k) plan with 100% employer match up to 5% of salary Non-elective 401(k) employer contribution Vacation and paid holidays Tuition reimbursement Life insurance Accidental death and dismemberment insurance Short-term and long-term disability coverage Business travel and accident insurance Child day care referral program Employee assistance program Adoption benefits recognized by the Dave Thomas Foundation for Adoption, which has named PJM one of the best adoption-friendly energy and utility companies in America.