Sr Lead Solution Architect - SAP

Lumen; Madison (WI); On-site; USD 132,000 - 150,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Bonus structure

Job summary

Lumen is seeking a Sr Lead Solution Architect to drive architecture conversations with business units, translating requirements into scalable, end-to-end supply chain solutions. You will craft architectures for Procure to Pay and Order to Cash, integrating SD/OTC, MM/P2P, EWM, and PS while aligning with business objectives and timelines.

You will lead technical workshops, present proposals, and articulate ROI, working with IT and business stakeholders across the enterprise.

Qualifications

• Bachelor's degree in Computer Science, Engineering, MIS, or equivalent education and experience.
• 10+ years of Supply Chain/P2P experience including at least one full lifecycle S/4HANA Supply Chain transformation, OR 8+ years with a master’s degree.
• Familiar with Flexible workflow, reverse logistics, serialization, ATP, Vertex tax engine, SAP BTP, standard APIs, EDI, and MDG.
• Module Integrations with core elements along with data exchange with other applications including 3PL and Accounts Payable.
• Proven track record of architecting complex, end-to-end supply chain landscapes—integrating SD/OTC, MM/P2P, EWM, and PS.

Responsibilities

• Lead innovative conversations shaping business growth with technical and communication skills.
• Design end-to-end architecture flows covering Procure to Pay and Order to Cash.
• Develop technical architecture and present solutions addressing business requirements.
• Lead technical workshops and solution discussions with Business and IT stakeholders.
• Deliver technical proposals, ROI analyses, and solutions aligned with client roadmaps.

Skills

Technical architecture

Solution selling

Stakeholder engagement

Business acumen

SAP BTP

APIs & EDI

MDG

SD/OTC integration

MM/P2P integration

3PL integrations

Education

Bachelor's degree in CS/Engineering/MIS or equivalent

Tools

SAP BTP

EDI

3PL systems

Job description

Lumen is the trusted network for the AI-powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high-performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI-ready connectivity, join us today.

The Role

The Sr Lead Solution Architect role will work in partnership with the Business Units, leading innovative conversations that help shape the growth of our business. The successful Solution Architect must have a strong desire to leverage their technical and communication skills, including business acumen, to understand business requirements, develop a technical architecture, and effectively present solutions that address our business partner’s requirements and provide business value.

The Main Responsibilities

The Solution Architect will be responsible for analyzing customer needs and requirements through strategic discovery, utilizing technical thought leadership, discussing industry best practices, and then delivering a technical solution that meets or exceeds the business need – including non-functional specifications, enablers, 3rd party requirements, and delivers the documented business value. Candidate will design end-to-end architecture flows covering Procure to Pay and Order to Cash, keeping the architecture, application integrations, and data flow current. Thus, enabling application support, maintenance and critical vendor patching.

Business Meetings: Leads and attends business meetings in person and via collaboration tools. Prepares and delivers technical proposals and presentations with the appropriate level of business acumen for the audience. Provides detailed, specific responses to solution and technology questions. Demonstrates strong solution ‘selling abilities’ and effective, proactive business communications. Interacts with all levels of IT and Business teams.

Solution Development: Analyze and identify our Business Partner’s business and technology objectives, conduct full technical discovery, and architect business solutions to meet gathered requirements. Assess business and operations impacted by technology. Craft and propose solutions that meet the business’s requirements and objectives by asking probing questions that are meaningful to the business to collect information that enables the architecture team to be more effective and responsive to clients’ needs. Ability to complete complex custom designs.

Customer Advocate: Acts as a client advocate, participating in efforts including technical presentations, architecture design discussions, proof-of-concept engagements, RFP/RFI responses, solution demonstrations, and technical workshops. Deliver findings including key pain points, proposed solutions to meet business needs, and ROI where applicable. Design, architect and demonstrate visionary solutions in a way that closely reflects our client's technology roadmap.

What We Look For in a Candidate

• Bachelor's degree in Computer Science, Engineering, MIS, or equivalent education and experience.

• 10+ years of Supply Chain/P2P experience including at least one full lifecycle S/4HANA Supply Chain transformation, OR 8+ years of similar experience with a master’s degree.

• Familiar with Flexible workflow, reverse logistics, serialization, ATP, Vertex tax engine, SAP BTP, standard APIs, EDI, and MDG.

• Module Integrations with core elements along with data exchange with other applications. This includes external procurement platforms, inventory planning, third party logistics (3PL) and Accounts Payable platform.

• Proven track record of architecting complex, end-to-end supply chain landscapes—integrating SD/OTC, MM/P2P, EWM, and PS—while aligning technical solutions with overarching business objectives.

• Ability to lead & engage in technical workshops, and solution discussions with Business and IT Stakeholders. Strong listening, reasoning, and objection handling skills.

• Ability to methodically understand and resolve complex issues. Must demonstrate the ability to focus ambiguous business needs into specific, deliverable requirements. Must demonstrate creative solution development.

• Ability to work independently, or as part of a team to build complex customer solutions.

• Must be able to build strong team relationships and easily transfer technical information.

• Ability to work under pressure with tight deadlines and on multiple projects simultaneously.

• Must be very detail-oriented and demonstrate a high degree of accuracy.

• Attention to detail with good organizational capabilities.

• Ability to prioritize with good time management skills.

• Experience with Developing and Performance Tuning Large-Volume, Scalable Solutions

• Exposure to or Experience with AI Technologies

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$132,232 - $150,310 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$138,844 - $155,124 in these states: CO HI MI MN NC NH NV OR RI

$145,456 - $163,940 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Benefits (https://jobs.lumen.com/global/en/benefits-statement)

Bonus Structure

#LI-Remote

What to Expect Next

Requisition #: 342801

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AI-focused organization.

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.

To learn more about Life at Lumen and how we live the Lumen 8, please visit:

https://jobs.lumen.com/global/en/life-at-lumen

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen's Global Employment Applicant and Talent Community Privacy Notice, please visit:

https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.