SR LAB ASSISTANT

Covenant Health; Morristown (TN); On-site; USD 28,000 - 36,000; Full time

Job summary

Covenant Health in Morristown, TN seeks a Senior Lab Assistant for full-time work with varied shifts. You will collect venous and capillary specimens, ensure safe handling, and support clerical duties and courier responsibilities as needed.

The role requires phlebotomy skills, familiarity with HIS/LIS, and adherence to safety and quality standards. A high school diploma or GED is preferred, with certification desirable.

Qualifications

• Customer service experience in a clinical setting.
• Phlebotomy or specimen collection skills.
• Familiarity with laboratory processes and safety standards.

Responsibilities

• Provide courteous customer service and collect venous and capillary specimens.
• Transcribe orders, process tests, and ensure timely communication of results.
• Operate HIS/LIS systems and manage documentation.
• Ensure proper labeling, handling, and disposal of specimens.
• Maintain neat, clean work area and adhere to safety and quality policies.
• Participate in quality improvement activities and required education.

Skills

Customer service

Phlebotomy

Laboratory operations

Education

High school diploma or GED

HS diploma preferred

Tools

HIS

LIS

Job description

Overview

Senior Lab Assistant

Full Time, 80 Hours Per Pay Period, Varied Shifts

Morristown-Hamblen Overview:

Morristown-Hamblen Healthcare Systemis a 170-bed hospital serving an eight-county region in East Tennessee’s Lakeway Area. The facility includes more than 20 emergency suites, advanced laboratories, radiology, and therapy services, and a Breast Imaging CenterofExcellence for mammograms, biopsies, and nurse navigation. The Women’s Center features six modern labor and delivery suites and a secure nursery for newborn care. Withstate-of-the-arttechnology and a dedicated team, Morristown-Hamblen provides exceptional, patient-focused care close to home.To meet the needs of our growing community, we continue to develop services, attract new physicians, and embrace innovation, all to promote an improved quality of life.

Position Summary:

An employee in this position must be able to perform in the following areas: collection and proper handling of venous and capillary blood specimens for both in and out patients, responsibility for the safety and comfort of customers, clerical/computer duties, and courier responsibilities as required for the position.

Responsibilities

• Customer service and specimen collection is recognized as the first priority.
• Transcribes medical orders in a timely manner, orders the appropriate laboratory tests as indicated for patients, lab contracts, and specimens. Follows-up on all verbal orders with requests for written orders.
• Responsible for answering the departmental telephones and transferring calls to proper laboratory/pathology section; follows through with problem resolution; assists physicians/staff in obtaining, faxing or telephone receipt of laboratory test results; and responsible for strict adherence to proper handling of confidential test results.
• Responsible for use of HIS, LIS and reference lab computer systems (i.e. Mayo, etc.) as appropriate for specific hospital facility.
• Knowledgeable of manual systems for ordering, collection, verification, and charting in instances of computer failure.
• Properly processes, all specimens including accessioning; recognition of test priorities; centrifugation; separation/processing, logging, and special collection requirements
• Properly collects blood samples from venous and/or capillary (heel or finger) sites as required by facility. Proper use of aseptic technique in the collection of blood culture specimens. Accurately labels all specimens. Proper use of blood bank armband and labeling system.
• Strict adherence to proper identification of patient’s name and DOB by hospital armband and by asking the patient his/her name, or by asking the RN to visually identify the patient.
• Strict adherence to proper disposal of needles/sharps, and used gloves during phlebotomy.
• Maintains clerical and phlebotomy work areas in a neat and sanitary manner.
• Responsible for participation in Laboratory performance improvement activities.
• Complies with Laboratory policies and procedures, including Exposure Control, Chemical Hygiene Plan, Disaster Plan, the Joint Commission standards, CLIA and State regulations.
• May be a resource for difficult sticks.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Qualifications

Minimum Education:

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.

Minimum Experience:

None

Licensure Requirement:

Certification by NCA, ASCP, ASPT, or comparable institution is desirable.