SR LAB ASSISTANT

Covenant Health; Crossville (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

Covenant Health is looking for a full-time Senior Laboratory Assistant in Crossville, Tennessee. The role involves the collection and handling of blood specimens, clerical duties, and ensuring patient care. Responsibilities include training staff, maintaining equipment, quality review of orders, and processing payments. Minimum qualifications include basic computer skills and phlebotomy knowledge, with preference for candidates holding a high school diploma. A valid Tennessee driver’s license is also required.

Qualifications

• Combination of formal education and/or work experience equivalent to a high school diploma or GED.
• Basic computer skills and medical terminology knowledge are necessary.
• Certification by NCA, ASCP, or comparable institution is desirable.

Responsibilities

• Assist in the orientation and training of new employees.
• Responsible for maintenance and troubleshooting of equipment.
• Conduct daily quality review of physician’s orders.
• Collect co-payments and reconcile cash/credit card transactions.
• Assist in the implementation of new projects and policies.

Skills

Basic computer skills

Medical terminology

Registration

Phlebotomy skills

Education

High school diploma or GED

Job description

Position Summary

Senior Laboratory Assistant

Full Time, 80 Hours per Pay Period, Night Shifts

Responsible for collection and proper handling of venous and capillary blood specimens for both in- and outpatients, ensuring the safety and comfort of customers, performing clerical/computer duties, and handling courier responsibilities as required.

Responsibilities

• Assists in the orientation and training of new and existing employees.
• Responsible for care, maintenance, trouble‑shooting and notification of the Manager when equipment is in need of repair or replacement (e.g., laser printers, line printers, fax machines, copying machines).
• Maintains proper inventory of supplies by monitoring and ordering supplies through the Matkon system as needed.
• Conducts daily quality review of written physician’s orders to detect errors in test orders, diagnosis, physician’s name, insurance coverage, etc., and corrects errors in a timely manner.
• Collects co‑payments/deposits, generates receipts to the payer, and reconciles cash/credit card transactions daily.
• Generates, verifies, submits, and posts contract billing.
• Assists in the implementation and evaluation of new projects, including the development of policies and procedures.
• Transcribes reference lab results.
• Checks and follows up on incomplete reference lab reports.
• Local travel required.
• Follows policies, procedures, and safety standards; completes required education assignments annually; works toward achieving goals and objectives; participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Qualifications

Minimum Education: None specified; any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill, and ability needed to perform the essential tasks, typically equivalent to a high school diploma or GED. Preference may be given to individuals possessing an HS diploma or GED.

Minimum Experience: Basic computer skills, medical terminology, registration, and phlebotomy skills or equivalent combination of clinical/clerical skills.

Licensure Requirement: Certification by NCA, ASCP, or comparable institution is desirable. Employee must have a valid Tennessee driver’s license Class D and state‑mandated minimum insurance coverage. Driving record must meet Covenant Health minimum standards at the date of hire and throughout employment tenure.