Sr. IT Project Manager - Project/Program

Maximus; Dover (DE); Remote; USD 150,000 - 175,000; Full time

Benefits offered by this job

Competitive compensation and bonus

Comprehensive health insurance plans

401K with company match

Unlimited time off

Wellness program and EAP

Tuition reimbursement

Job summary

Maximus seeks an experienced Delivery Leader to oversee the development, maintenance, testing and implementation of a large-scale healthcare system supporting State Medicaid clients. This role provides delivery leadership across multiple teams, ensuring high-quality, compliant solutions for an established COTS healthcare product.

The Delivery Leader will partner with stakeholders across the organization to ensure consistent delivery, effective processes, and successful onboarding of new State

Qualifications

• Bachelor’s degree in computer science, Information Systems, or a related field (or equivalent experience).
• 10+ years of experience in software delivery with 5+ years in technical leadership or management.
• Proven experience overseeing delivery for enterprise healthcare systems, preferably Medicaid-related.
• Expert interpersonal, verbal, and written communication skills and ability to present complex concepts to customer and executive audiences.
• Experience managing and supporting matrixed teams.
• Advanced knowledge of MS Project and other project management tools.

Responsibilities

• Serve as the point of contact and client interface for project technology related issues.
• Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that program needs are met with respect to urgency and priority.
• Develop trust, credibility, and strong client relationships; seeks opportunities to add value to internal and external client initiatives.
• Review all project deliverables to ensure quality and accuracy meet project, stakeholder, and contractual standards.
• Execute all project management functions including; work breakdown and cost estimation, scheduling, monitoring and tracking of technical progress against the defined timetables and budgets, and staff assignment and development.
• Lead and direct the successful delivery of application development, systems integration, infrastructure, and product installation/customization services while ensuring that assigned projects adhere to the approved life cycle work patterns, standards, and procedures for solution delivery.
• Define and implement development plans for assigned projects.
• Typically responsible for providing guidance, coaching, and training to other employees within job area.
• Ensure staff is knowledgeable on the applications and technologies in use on the project and that project team understands and follows processes and procedures.
• Provide detailed direction during various stages of the lifecycle to include requirements analysis, testing, and potentially programming support.
• Identify and assess new functional capabilities supporting engineering change proposals and additional follow on work.
• Identify, track, manage, and communicate risks and issues with stakeholders and upper management.
• Coordinate, prepare, and manage technical presentations and functional demonstrations to internal and external stakeholders.

Skills

Interpersonal communication

Leadership

Stakeholder management

Education

Bachelor’s degree in computer science, information systems, or related field

PMP certification

Tools

MS Project

Job description

We are seeking an experienced Delivery Leader to oversee the development, maintenance, testing and implementation of a large-scale healthcare system supporting State Medicaid clients. This role provides delivery leadership across multiple teams, ensuring high-quality, compliant solutions for an established Commercial Off-The-Shelf (COTS) healthcare product.

The Delivery Leader will partner closely with stakeholders across the organization (managers, operations stakeholders, business analysts, developers, testers and infrastructure persons) to ensure consistent delivery, effective processes, and successful onboarding of new State Medicaid customers.

This is a fully remote position. Requires up to 25% travel.

Why Join Maximus?

• Competitive Compensation - Bonus opportunities based on performance.
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave,
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities- Participate in training programs, workshops, and conferences..

Essential Duties and Responsibilities:

• Serve as the point of contact and client interface for project technology related issues.

• Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that program needs are met with respect to urgency and priority.

• Develop trust, credibility, and strong client relationships; seeks opportunities to add value to internal and external client initiatives.

• Review all project deliverables to ensure quality and accuracy meet project, stakeholder, and contractual standards.

• Execute all project management functions including; work breakdown and cost estimation, scheduling, monitoring and tracking of technical progress against the defined timetables and budgets, and staff assignment and development.

• Lead and direct the successful delivery of application development, systems integration, infrastructure, and product installation/customization services while ensuring that assigned projects adhere to the approved life cycle work patterns, standards, and procedures for solution delivery.

• Define and implement development plans for assigned projects.

• Typically responsible for providing guidance, coaching, and training to other employees within job area.

• Ensure staff is knowledgeable on the applications and technologies in use on the project and that project team understands and follows processes and procedures.

• Provide detailed direction during various stages of the lifecycle to include requirements analysis, testing, and potentially programming support.

• Identify and assess new functional capabilities supporting engineering change proposals and additional follow on work.

• Identify, track, manage, and communicate risks and issues with stakeholders and upper management.

• Coordinate, prepare, and manage technical presentations and functional demonstrations to internal and external stakeholders.

Process & Quality Oversight

• Define, implement, and maintain development processes, procedures, and delivery standards
• Ensure adherence to SDLC, change management, release management, and quality assurance processes
• Review solution designs and deliverables to ensure accuracy, compliance with requirements, technical soundness, scalability, and maintainability
• Drive continuous improvement in delivery practices and outcomes

Team & Stakeholder Collaboration

• Communicate clearly with customers and internal stakeholders at all levels, including executive leadership
• Work closely with technical managers, architects, developers, business analysts, QA teams, and operations teams
• Serve as a key liaison between technical teams and business stakeholders
• Support issue resolution and prioritization across development and support activities

Customer Implementation & Support

• Provide oversight for implementation of the COTS product for new and existing State Medicaid customers
• Ensure consistent implementation approaches while supporting necessary configuration or customization
• Support post-implementation stabilization and ongoing system maintenance
• Balance enhancements for existing clients with onboarding of new customers

Compliance & Governance

• Ensure solutions meet healthcare, Medicaid, security, and regulatory requirements
• Support audits, reviews, and compliance efforts as required
• Promote documentation, traceability, and operational readiness

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

Required Qualifications

• Bachelor’s degree in computer science, Information Systems, or a related field (or equivalent experience)

• 10+ years of experience in software delivery with 5+ years in technical leadership or management roles

• Proven experience overseeing delivery for enterprise healthcare systems, preferably Medicaid-related

• Expert interpersonal, verbal, and written communication skills and ability to present complex concepts to customer and executive audiences

• Experience managing and supporting matrixed teams

• Advanced knowledge of MS Project and other project management tools

• Strong understanding of:

• Software development lifecycle (SDLC)
• Requirements gathering and verification
• Release and change management
• Application maintenance and defect remediation

Preferred Qualifications

• PMP certification
• Experience supporting state Medicaid agencies or healthcare payers
• Familiarity with provider enrollment, eligibility, claims, or care management systems
• Background collaborating with distributed or multi-vendor teams

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$150,000

Maximum Salary

$175,000