Sr IT Infrastructure Engineer

Lumen Technologies; Midvale (UT); On-site; USD 85,000 - 113,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Voluntary lifestyle benefits

Job summary

Lumen Technologies is seeking a Senior Infrastructure Engineer in Utah to lead network infrastructure, hardware lifecycle, inventory operations, and automation efforts. The role blends hands-on engineering with asset management, prioritizing performance, security, and reliability across enterprise networks.

The position focuses roughly 60% on Network Engineering and Infrastructure Operations and 40% on Inventory Management and procurement, requiring onsite work and strong collaboration with

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent work experience.
• 5+ years of experience supporting enterprise network infrastructure.
• Strong knowledge of routing, switching, TCP/IP, DNS, and enterprise networking principles.
• Hands-on experience configuring and troubleshooting Cisco, Juniper, Arista, or similar network platforms.
• Experience supporting hardware deployments, lifecycle management, and infrastructure operations.
• Experience with inventory management, asset tracking, procurement processes, or logistics coordination.
• Demonstrated ability to troubleshoot complex technical issues involving network hardware.
• Strong documentation, communication, and organizational skills.
• Ability to work onsite and perform physical hardware handling activities.

Responsibilities

• Configure, deploy, troubleshoot, and maintain enterprise network infrastructure including switches, routers, optics, and related hardware.
• Provide onsite technical support for network equipment installation, failure remediation, diagnostics, and hardware replacement activities.
• Support network refresh programs, infrastructure deployments, and modernization initiatives.
• Develop automation solutions to streamline provisioning, inventory management, reporting, and operational workflows.
• Partner with engineering teams to improve infrastructure reliability, operational scalability, and service delivery.
• Assist with technical validation, configuration standards, documentation, and process improvement initiatives.
• Participate in incident response and restoration efforts requiring physical access to network equipment.
• Maintain accurate technical documentation, implementation procedures, and lifecycle records.
• Serve as primary owner of network hardware inventory and asset accountability.
• Manage multi-million-dollar inventories of network infrastructure equipment, including switches, routers, optics, cabling, and supporting components.
• Oversee hardware lifecycle management from procurement through deployment, maintenance, and decommissioning.
• Coordinate equipment ordering, vendor engagement, procurement tracking, and asset readiness activities.
• Manage return material authorization (RMA) processes and replacement hardware logistics.
• Maintain inventory accuracy, asset tracking records, and operational reporting.
• Coordinate warehouse activities and ensure timely availability of equipment for operational and project-driven requirements.
• Identify automation opportunities that improve inventory visibility, reporting accuracy, and operational efficiency.

Skills

Enterprise networking

Network automation

Onsite hardware

Documentation

Procurement coordination

Education

BS in IT/CS/Engineering

Tools

Cisco/Juniper/Arista

Job description

Lumen is the trusted network for the AI-powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high-performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI-ready connectivity, join us today.

The Role

The Internal Network Services team is seeking a highly motivated Senior Infrastructure Engineer to provide technical leadership and operational ownership across network infrastructure, hardware lifecycle management, inventory operations, and automation initiatives. This role combines hands‑on network engineering responsibilities with oversight of critical infrastructure assets supporting enterprise network operations.

The candidate will serve as the primary onsite technical resource responsible for physical network hardware management, troubleshooting, equipment deployment, inventory controls, and procurement coordination. In parallel, this individual will contribute to network engineering efforts focused on infrastructure modernization, automation, operational efficiency, and lifecycle management.

This position represents a strategic evolution of the traditional inventory‑focused role and is designed to support the organization's long‑term modernization initiatives through increased engineering capability and automation expertise. Approximately 60% of the role will focus on Network Engineering and Infrastructure Operations, with the remaining 40% dedicated to Inventory Management, Asset Lifecycle Operations, and Procurement Coordination.

Location

This role is based in Utah.

The Main Responsibilities

• Configure, deploy, troubleshoot, and maintain enterprise network infrastructure including switches, routers, optics, and related hardware.
• Provide onsite technical support for network equipment installation, failure remediation, diagnostics, and hardware replacement activities.
• Support network refresh programs, infrastructure deployments, and modernization initiatives.
• Develop automation solutions to streamline provisioning, inventory management, reporting, and operational workflows.
• Partner with engineering teams to improve infrastructure reliability, operational scalability, and service delivery.
• Assist with technical validation, configuration standards, documentation, and process improvement initiatives.
• Participate in incident response and restoration efforts requiring physical access to network equipment.
• Maintain accurate technical documentation, implementation procedures, and lifecycle records.
• Serve as primary owner of network hardware inventory and asset accountability.
• Manage multi-million-dollar inventories of network infrastructure equipment, including switches, routers, optics, cabling, and supporting components.
• Oversee hardware lifecycle management from procurement through deployment, maintenance, and decommissioning.
• Coordinate equipment ordering, vendor engagement, procurement tracking, and asset readiness activities.
• Manage return material authorization (RMA) processes and replacement hardware logistics.
• Maintain inventory accuracy, asset tracking records, and operational reporting.
• Coordinate warehouse activities and ensure timely availability of equipment for operational and project-driven requirements.
• Identify automation opportunities that improve inventory visibility, reporting accuracy, and operational efficiency.

What We Look For in a Candidate

Required Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent work experience.
• 5+ years of experience supporting enterprise network infrastructure.
• Strong knowledge of routing, switching, TCP/IP, DNS, and enterprise networking principles.
• Hands‑on experience configuring and troubleshooting Cisco, Juniper, Arista, or similar network platforms.
• Experience supporting hardware deployments, lifecycle management, and infrastructure operations.
• Experience with inventory management, asset tracking, procurement processes, or logistics coordination.
• Demonstrated ability to troubleshoot complex technical issues involving network hardware.
• Strong documentation, communication, and organizational skills.
• Ability to work onsite and perform physical hardware handling activities.

Preferred Qualifications:

• Experience with network automation using Python, PowerShell, Ansible, APIs, or similar technologies.
• Familiarity with asset management systems, inventory databases, and operational reporting tools.
• Knowledge of cloud networking concepts and hybrid infrastructure environments.
• Experience integrating operational data into reporting dashboards and analytics platforms.
• Understanding of infrastructure lifecycle planning and hardware refresh programs.
• ITIL or related operational process experience.
• Experience driving continuous improvement and operational automation initiatives.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$84,629 - $112,838 in these states: UT
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Life at Lumen is human and connected, even in a fast moving, AI-focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our ApplicantPrivacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

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Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Nearest Major Market: Salt Lake City
Job Segment: Network Engineer, Business Process, Procurement, Engineer, Computer Science, Engineering, Management, Operations, Technology