Sr IT Business Partner; Sales Enablement

Hollister Incorporated; Libertyville (IL); Hybrid; USD 85,000 - 132,000; Full time

Benefits offered by this job

Health and life insurance

Retirement savings plan

Paid time off programs

Job summary

Hollister Incorporated is seeking a Sr IT Business Partner – Sales Enablement in Libertyville, IL. This role focuses on managing AI-enabled Sales Enablement tools by working closely with sales stakeholders to enhance business processes and sales training. Candidates should possess a Bachelor's Degree and experience in similar IT or sales roles.

The position supports a hybrid work environment, where employees are expected to work in the office at least four days a week. Hollister offers competitive pay and comprehensive benefits, including insurance and retirement savings plans.

Qualifications

• 5-8 years of related experience in a similar role.
• Experience working directly with sales teams or sales enablement.

Responsibilities

• Own the management of AI Sales Enablement applications.
• Translate business objectives into clear technology requirements.
• Assist in developing documentation related to business processes.

Skills

Sales Enablement

AI-driven training

Relationship management

Communication skills

Education

Bachelor’s Degree

Tools

Excel

Visio

Job description

Location(s): Libertyville, IL, US, 60048-3781

Company: Hollister Incorporated

Summary

The Sr IT Business Partner – Sales Enablement serves as the primary technology partner to Commercial and Sales leadership, owning the strategy, delivery, and ongoing management of AI‑enabled Sales Enablement tools. This role works directly with sales stakeholders to understand field needs, translate them into scalable AI training and enablement solutions, and ensure the applications are effectively adopted, governed, and continuously improved. The role requires frequent engagement with sales leaders, enablement teams, and end users, combining strong relationship management with hands‑on ownership of AI applications that support sales training, coaching, and execution. Hollister Incorporated operates in a hybrid work environment. Employees are expected to come into the office a minimum of 4 days per week. Sponsorship to work in the US is not available at this time.

Responsibilities

• Own the day‑to‑day management of AI Sales Enablement applications, including configuration, enhancements, releases, and vendor coordination where applicable while driving adoption of AI Sales Enablement tools through close collaboration with Sales Enablement, training, and change management teams.
• Ensure applications are stable, secure, compliant, and scalable across sales organizations and regions.
• Manage roadmap planning, prioritization, and demand intake in partnership with business stakeholders.
• Facilitate regular working sessions with business partners to identify opportunities where AI can improve sales training, readiness, and performance.
• Translate business objectives and sales challenges into clear technology and AI enablement requirements. Ensure that system configuration is consistent across Development, Test, and Production environments.
• Ensure proper documentation and develop documentation related to business process design including high level business process overviews, detailed functional specifications, and visual aids such as business process flows. Maintain current documentation as processes evolve over time.
• Train business counterparts related to implementation of new business processes. Share best practices on current business processes with business counterparts across the organization to assure effective and efficient usage of software applications. Secure commitment from testing resources in the business units, and communicate test execution and schedule.

Essential Functions of the Role

• Communicate effectively via email, phone, and virtual platforms.
• Collaborate across departments to support organizational goals.
• Participate in cross‑functional meetings and initiatives.
• Prepare reports and dashboards for internal stakeholders.
• Ensure data accuracy and confidentiality in compliance with company and legal standards.
• Manage multiple priorities and deadlines in a fast‑paced environment.
• Lead or support special projects aligned with departmental objectives.
• Demonstrate initiative in identifying process improvements or automation opportunities.
• Serve as a point of contact for internal and external stakeholders.
• Resolve inquiries and issues with professionalism and discretion.
• Adhere to company policies, including those related to ADA, data privacy, and ethics.
• Maintain secure handling of sensitive information.
• Support audits and regulatory reporting as needed.

Education & Work Requirements

• Bachelor’s Degree with 5‑8 years of related experience.

Education & Work Preferences

• Experience working directly with sales teams, sales enablement, or commercial operations.
• Strong ability to translate business needs into technology and AI solutions.
• Experience with Sales Enablement platforms, CRM ecosystems, or AI‑driven training and coaching tools.
• Familiarity with AI concepts such as machine learning–driven insights, simulations, or AI‑assisted coaching.
• Solid expertise in desktop applications essential to the position including Visio for process flow diagrams, Excel and/or Access for large scale data analysis.
• Experience supporting global or regional sales organizations with diverse training needs.
• Strong presentation and training experience while being comfortable training small and large groups both in‑person and virtually.
• Has ability to analyze business needs, identify viable alternative solutions, and present the business/technical impact of the solutions.
• Demonstrates strong verbal communication skills including the ability to understand oral descriptions of complex business processes and technical content. Converses using common business vocabulary, avoiding technical jargon. Takes measures to test common understanding including paraphrasing and slowing their speech pattern.
• Demonstrates strong written communication skills including the ability to document complex business processes and technical content using common business terminology. Uses visual aids like process flows or decision tables to supplement verbal explanations.
• Be Agile – Innovates and adapts quickly, approaching change with curiosity while persisting through obstacles.
• Be Customer Centric – Considers the needs, experiences and feedback of customers in all we do.
• Be People‑Focused – Builds trust and collaborates with an inclusive and empathetic approach.
• Be Performance Driven – Operates with an ownership mindset, driving meaningful outcomes.
• Live The Schneiders’ Legacy, Our Noble Purpose – Passionately serves Our Mission and Vision, while demonstrating the Immutable Principles.

Benefits

Our Total Rewards package in aggregate is above market and includes competitive pay, paid time off programs, peer‑to‑peer recognition, health and life insurance, wellness programs and incentives, and generous retirement savings.

• The anticipated base pay range for this position is $85,000 - $132,000 yearly. The actual salary varies based on applicant's location, education, experience, skills, abilities, and other legitimate business factors.
• This position is also eligible to participate in the Hollister Corporate Bonus Plan.
• The Company’s health and welfare benefits include medical, prescription, dental, vision, spending/savings accounts, disability, company paid (parental and caregiver) leaves, statutory leaves/disability programs, accident, life, wellbeing, education assistance, adoption assistance, and voluntary benefit programs.
• The Company’s 401(k) Retirement Savings Plan includes: auto‑enrollment, ROTH, vesting and eligible participants “safe harbor” matching contributions.
• The Company’s paid time off benefits include: 11 paid holidays, paid vacation based on length of service and exempt/non‑exempt status, and sick days based on statutory requirements and/or exempt/non‑exempt status.
• The Company’s additional benefits include: education assistance and adoption assistance benefit programs.

EOE Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.