Sr. Instructional Designer

SupportFinity™; Charlotte (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Comprehensive benefits (medical, vision, and dental insurance)

Employee discount program

401K plan

Generous PTO plan

Company events

Education reimbursement

Adoption assistance

Life insurance

FSA/HSA plans

Pet insurance

Job summary

SupportFinity™ is seeking a Senior Instructional Designer to lead the design and implementation of training programs. This role involves mentoring junior designers and aligning learning initiatives with company values.

The ideal candidate has over 5 years of experience in training and development, strong strategic thinking ability, and expertise in advanced instructional design methodologies. A comprehensive benefits package, including medical insurance and a generous PTO plan, is offered.

Qualifications

• 5+ years of progressive training and development experience.
• Demonstrated experience mentoring and developing other instructional designers.
• Expertise applying advanced instructional design models and methodologies.

Responsibilities

• Lead instructional global design projects ensuring successful content development.
• Design innovative global learning solutions to meet learner needs.
• Mentor and support instructional designers and learning developers.
• Develop and implement evaluation strategies for learning programs.

Skills

Strategic Thinking

Leadership and Mentorship

Advanced Instructional Design Skills

Impact Evaluation

Innovative Learning Solutions

Project Management

Organizational Development

Learning Technology Leadership

Education

Advanced certifications in instructional design or related fields

Tools

Learning Management Systems (LMS)

Job description

Since its founding in 1937, Krispy Kreme’s focus has remained the same - making fresh doughnuts using our founder’s original recipe. The brand’s iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.

Krispy Kreme’s Senior Instructional Designer is responsible for leading the assessment, design, development, implementation, and evaluation of training programs for corporate and operations employees. This role requires strategic oversight of learning initiatives that align with Krispy Kreme's culture and values while ensuring consistency and high impact across the organization. The Senior Instructional Designer will also mentor junior instructional designers and contribute to shaping the overall learning strategy.

A TASTE OF WHAT YOU WILL BE DOING:

• Project Leadership: Lead instructional global design projects, including cross‑functional initiatives, ensuring successful design and development of content. Coaches project teams and guides best practices in instructional design.
• Learning Solutions: Design innovative global learning solutions (e.g., adaptive learning, microlearning, video production, AI, etc.) to meet global learner needs and enhance engagement.
• Mentorship and Development: Mentor and support Instructional Designers and Learning Developers, providing feedback, guidance, and training to develop their skills and ensure high‑quality deliverables.
• Evaluation and Impact Measurement: Develop and implement evaluation strategies to measure the effectiveness of learning programs. Use data‑driven insights to refine and improve learning solutions continually.
• Stakeholder Collaboration: Serve as a critical liaison with leadership in other global functions to ensure training programs support objectives and drive performance improvements.
• Learning Technology Expertise: Drive the usage of existing technologies and tools to enhance the delivery and effectiveness of training.
• Change Management: Provide change management recommendations to ensure the smooth implementation of new learning initiatives and foster a culture of continuous learning and development.

YOUR RECIPE FOR SUCCESS:

• 5+ years of progressive training and development experience, with a demonstrated track record of success managing complex instructional design projects.
• Strategic Thinking: Proven ability to think strategically and globally about learning and development needs and develop initiatives that support learning objectives.
• Leadership and Mentorship: Demonstrated experience mentoring and developing other instructional designers and team members.
• Advanced Instructional Design Skills: Expertise applying advanced instructional design models and methodologies (e.g., SAM, Agile Learning Design, 7Cs of learning design) beyond the ADDIE framework.
• Impact Evaluation: Experience creating evaluation plans to measure the impact and effectiveness of training.
• Innovative Learning Solutions: Experience designing and implementing global learning solutions, including e‑learning, blended learning, mobile learning, and emerging technologies.
• Management: Project management skills with the ability to manage timelines and stakeholder expectations.
• Organizational Development: Experience in organizational development and change management within a corporate environment.
• Learning Technology Leadership: Proven expertise in managing and optimizing Learning Management Systems (LMS) and other learning technologies.
• Advanced Certifications: Advanced certifications in instructional design or related fields are a plus.
• The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process.

BENEFITS:

• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• Generous PTO plan
• Company events
• Education reimbursement
• Adoption assistance
• Life insurance
• FSA/HSA plans
• Pet insurance

Learn more at www.kkbenefits.com

Krispy Kreme is an Equal Opportunity Employer: At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.