Sr. Infrastructure Reliability Engineer, Infrastructure Reliability & Quality
Amazon Web Services (AWS)
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Benefits offered by this job
Job summary
Qualifications
- 10+ years of experience in Reliability Engineering in high reliability industry.
- Experience in failure analysis and root cause analysis for critical equipment.
- Familiarity with data center infrastructure equipment reliability performance.
Responsibilities
- Drive reliability risk identification and mitigation for datacenter infrastructure.
- Conduct root cause analysis of critical equipment failures.
- Monitor product performance in the field and drive continuous improvements.
Skills
Education
Tools
Job description
As an Infrastructure Reliability Engineer you will be proactively driving the reliability risk identification, assessment and mitigation for datacenter infrastructure equipment (Example: LV Generator, MV Transformers, LV SWGR, Breakers, UPS, HV Transformers, In‑rack Power shelf, etc.). You will also be responsible for root cause analysis of critical equipment failures and drive the continuous improvements to improve datacenter availability for AWS customers.
You will work closely with both internal and outside partners including suppliers to drive key aspects of product specification, risk identification plan and execution. You must be ownership‑minded, independent, action‑oriented and results‑oriented to succeed in an open collaborative environment.
The candidate should have experience in using Physics‑of‑Failure based approach to develop and implement both analytical and empirical approaches for product quality/reliability risk identification and assessment during product design, manufacture as well as deployment stages. The individual should be able to drive AWS application‑specific requirements in carrying out both lifecycle environmental and operational stress‑driven risk analysis, including thermal, electrical, chemical and mechanical stresses to identify overstress and fatigue‑related product weaknesses. Candidate should be capable of evaluating not only product design quality/reliability risks, but also have the skills and experiences in assessing electronics manufacture process‑related quality/reliability issues. Knowledge of statistical techniques and models is required to analyze test as well as field data.
At the component level, the individual will drive critical component identification and the associated vendor selection and qualification requirements. The candidate will be expected to use knowledge of process capability for electronic component production as well as system‑level performance requirements to establish critical‑to‑quality and reliability metrics.
At the system level, the individual will develop datacenter system‑level reliability model and related reliability quantification and risk analysis for datacenter configuration optimization. The candidate will be expected to be familiar with system reliability engineering tools, such as reliability block diagram, statistical modeling and data analytics.
During sustaining stage, the candidate will be responsible for monitoring product performance in the field and will be responsible to drive root cause analysis of any critical failures and the associated corrective and preventive actions. The individual should also be able to drive effective vendor auditing and quarterly review process to drive the continuous improvements of datacenter availability.
The successful candidate should be considered an expert in the reliability engineering field and have a proven track record of success in product reliability leadership, as well as business negotiations and program management. Strong skill‑set in problem analysis and solving as well as communication and vendor management are necessary. Candidates should also be able to travel within US and internationally.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Diverse Experiences. AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS. Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance. We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
Inclusive Team Culture. Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better-rounded professional.
- Bachelor's degree in Electrical or Mechanical Engineering, Engineering Technology, Reliability Engineering
- 10+ years of Reliability Engineering work experience in high reliability industry
- 3+ years of experience with failure analysis activities and root cause analysis
- 3+ years of experience with accelerated life testing, stress analysis and finite element analysis
- Master's or Ph.D. in Reliability Engineering, Physics, Electrical, Mechanical or Materials Engineering or a related field
- 10+ years of work experience in reliability risk identification and assessment from component to system level applying analytical, experimental and statistical approaches to evaluate product design and manufacture quality/reliability levels
- Experience with proactive and effective reliability approaches in a cost-effective manner throughout product design, manufacture and deployment stages
- Proven experience in working with external design and manufacturing supply chain partners
- Familiarity with major data center infrastructure equipment reliability performance
- Ability in managing multiple qualification activities and development schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is 136,600.00 – 184,800.00 USD annually. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans), EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
Location: USA, VA, Herndon
Company: Amazon Web Services, Inc.
Job ID: A3178742
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