Sr Industrial Design Engineer, GES NA Ops Engineering

Amazon; Boston (MA); On-site; USD 132,000 - 179,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Maternity and parental leave

Paid time off (PTO)

401(k) plan

Job summary

Amazon.com Services LLC seeks an Industrial Design Engineer to lead cross-functional design and deployment of material handling solutions across multiple sites. You will collaborate with internal/external teams to define requirements, write specifications, and evaluate equipment, while managing large, high-visibility programs through lifecycle.

The role demands fluency in systems architecture, strong problem solving, and effective communication with both tech and non-tech stakeholders.

Qualifications

• Bachelor's degree in engineering or equivalent is required.

Responsibilities

• Manage multiple large, highly complex programs through development and deployment lifecycle.
• Understand business and technical requirements across mechanical, electrical, and controls functions.
• Communicate program status to Directors of Engineering and Operations.
• Define and relay technical/business requirements to design and field teams.
• Travel up to 50% for interacting with stakeholders.

Skills

Program management

Cross-functional collaboration

Data analysis

Technical documentation

Systems thinking

Stakeholder communication

Lean/Six Sigma concepts

Education

Bachelor's degree in engineering or equivalent

Tools

MS Excel

MS Project

CAD software

Job description

Description

Are you an innovative leader that wants to lead the cross-functional design and deployment of innovative solutions into our world-class existing fulfillment centers and logistics systems? Do you want to take ownership of solving the industry’s most complex problems? Does the challenge of designing and implementing ground breaking solutions for automated material handling equipment, packaging technologies, and systems including robotics and high-speed manufacturing appeal to you? If you’re looking to be challenged in a fast paced and often ambiguous environment, and you have strong technical problem solving and project management skills, then this job is for you!

Description

Are you an innovative leader that wants to lead the cross-functional design and deployment of innovative solutions into our world-class existing fulfillment centers and logistics systems? Do you want to take ownership of solving the industry’s most complex problems? Does the challenge of designing and implementing ground breaking solutions for automated material handling equipment, packaging technologies, and systems including robotics and high-speed manufacturing appeal to you? If you’re looking to be challenged in a fast paced and often ambiguous environment, and you have strong technical problem solving and project management skills, then this job is for you!

Amazon is searching for an innovative and solutions-oriented Industrial Design Engineer (IDE) who is able to collaborate effectively with internal and external technical teams and be responsible for the design, development and deployment of our material handling systems across multiple building types.

In this role you will be responsible for working with internal customers across multiple organizations to define highly ambiguous problem statements, influencing a global Amazon team, writing technical specifications and performing technical evaluations on equipment, developing business requirements, identifying, developing, and scaling new technologies across multiple teams, generating multiyear budgets, and managing multiple large, high visibility programs simultaneously through the project lifecycle.

This role requires up to 50% travel and availability to work from a corporate office when not traveling. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided.

Key job responsibilities

Responsibilities Include

• This person will manage multiple large, highly complex programs, solely responsible for driving them through the development and deployment lifecycle.
• You deeply understand the business and technical requirements of product integration from mechanical, electrical, and controls functions
• You are expected to have fluency in systems level architecture, critique and debate tech design, judge technical viability of the product/solution and tailor communication for tech and non-tech stakeholders.
• Work with the Operations, Engineering, and Data Science Leadership teams to manage the organizations strategy and project priority to ensure resources are always focused on the most impactful projects
• Define program/project scope and technical/business requirements, and relay that to the design, firm, and field engineering teams concisely to allow for efficient transfer of knowledge
• Evaluate solutions effectively and make decisions that balance business value and technology risk
• Help your customers and the engineering teams make appropriate trade-offs by considering the larger picture (e.g., business goals, throughput expectations, quality requirements, efficiency, maintainability, operability)
• Identify standards and drive consistent application of engineering changes across North America
• Build strong working relationships with Fulfillment Center (FC) leadership and their operations teams across multiple sites including Industrial Engineering, Maintenance Engineering, and Process Engineering stakeholders
• Communicate and present program status to Directors of Engineering and Operations
• Data mine and transform raw thoughts into clear technical documentation
• Ability to travel up to 50% to interact with internal and external business and technical leaders

A day in the life

Amazon Benefits

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

About The Team

The Material Handling Equipment (MHE) Lifecycle Management Team plays a crucial role in ensuring the success of First and Middle Mile operations pre and post Go-Live. MHE Lifecyle Management is a quality assurance/quality control (QA/QC) team that will provide comprehensive support throughout the entire lifecycle of MHE installations, focusing on key areas such as site qualification, Final Acceptance, Project Closeout, and continuous improvement initiatives.

The team is open to hiring candidates from the following locations: Bay Area, CA; Dallas, TX; Houston, TX; Austin, TX; Los Angeles Metro Area; Phoenix Metro Area; Arlington VA; Bellevue, WA; Seattle, WA; Boston Metro Area; Nashville, TN; New York City; Atlanta Metro Area; Chicago, IL

Basic Qualifications

• Experience using business or technical software like MS Excel, MS Project, and CAD software
• Bachelor's degree or above in engineering or equivalent
• Experience in Design/Innovation, research & development, manufacturing, process, industrial engineering, or related work
• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience and strong technical background in relevant fields of automated or non-automated material handling equipment
• Experience prioritizing and delivering projects on time in a fast-moving environment
• Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
• Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
• Experience using data and metrics to back up assumptions, evaluate outcomes, and make data-driven decisions
• Experience in ownership of projects and communicating timelines and executing independently
• Experience using Lean Process Improvement, Six Sigma methodologies or related performance metrics/process improvements to increase efficiency within processes, forecasting, planning, optimization, and logistics

Preferred Qualifications

• Knowledge of concepts like system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, electronic system design, and decision making
• Master's degree or above in engineering or equivalent
• Experience designing or implementing integrated automation solutions such as material handling systems, high-speed packaging lines, or manufacturing lines
• Project Management Professional (PMP) or equivalent certification
• Experience prior success in driving execution of large-scale project plans with multiple teams in support of business goals
• Six-Sigma or equivalent certification

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, San Francisco - 152,000.00 - 205,600.00 USD annually

USA, MA, Boston - 132,100.00 - 178,800.00 USD annually

USA, NY, New York - 145,300.00 - 196,600.00 USD annually

USA, TN, Nashville - 125,500.00 - 169,800.00 USD annually

USA, TX, Austin - 132,100.00 - 178,800.00 USD annually

USA, TX, Houston - 132,100.00 - 178,800.00 USD annually

USA, TX, Irving - 132,100.00 - 178,800.00 USD annually

USA, VA, Arlington - 132,100.00 - 178,800.00 USD annually

USA, WA, Bellevue - 132,100.00 - 178,800.00 USD annually

Company

Amazon.com Services LLC

Job ID: A10432338