Sr Implementation Engineer - Oregon, Washington

Baxter Healthcare; Illinois; Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical and dental coverage from day 1

Life and disability insurance

ESPP and 401(k) with company match

Flexible Spending Accounts

Paid holidays and 20–35 days PTO

Parental leave and family leaves

Commuting benefits

Employee Discount Program

EAP and childcare benefits

Job summary

Baxter Healthcare is seeking a skilled engineer to perform the technical implementation of Baxter Care Communications products in a healthcare setting. You will oversee software, hardware, and network tasks, provide direction to 3rd party contractors, and collaborate with Project Managers, Educational Services, and Sales to ensure customer satisfaction during implementation.

The role requires 3+ years of server/network experience, Windows/iS IIS expertise, Linux, and the ability to travel up to

Qualifications

• Bachelor's degree in Engineering, Computer Science, or related field or equivalent experience (3+ years)
• Advanced understanding of Windows platforms, SQL, IIS and related networks
• Linux server administration experience
• Knowledge of TCP/IP, OSI, VLANs and security issues
• Willingness to travel ~25% (up to 100% at times)
• Strong project management fundamentals and leadership capabilities
• Ability to lead small teams during implementations
• Valid driver's license; ability to lift 50 lbs

Responsibilities

• Organize and lead multiple project implementations in a healthcare environment
• Lead network architecture and system design discussions with customer IT teams and contractors
• Installations per protocols and customer requirements
• Manage installation of Baxter Care Communications and partner applications/systems
• Provide Tier 3 support via the support organization
• Document system, network and server configurations and SOPs
• Provide continuous improvement feedback for products and processes
• Utilize internal tools (CRM, knowledge base, helpcenter)
• Operate with safety, health, and quality in mind and follow company policies

Skills

Windows

SQL

IIS

Networking

TCP/IP

Linux

Education

Bachelor's degree in Engineering/CS or related

Tools

Linux servers

Job description

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

Your Role at Baxter

This position will perform the technical implementation of Baxter Care Communications products. Your duties will include software, hardware, and network and implementation activities, advanced IT tasks (network design and topology, network integrations, etc.), and to provide oversight, training and direction to 3rd party contractor implementation activities.

Do you enjoy collaborative work? If so, this role is for you!

You will work closely with other members of the Implementation Team including Project Managers, Educational Services, and Sales to ensure customer satisfaction through the implementation process.

This role requires the candidates to be based in the greater Northwest due to the travel throughout required.

What you will be doing:

• Organize and lead multiple project implementations in a healthcare environment.
• Lead network architecture, system fail-over, and other technical system design discussions with customer IT, MIS or biomed departments, installation contractors, and other trades as required.
• Implement all installations per protocols.
• Manage and perform installation of Baxter Care Communications and their partners’ applications/systems.
• Provide Tier 3 support for customer though our support organization.
• Complete, post, and update system, network and server documentation in compliance with SOP, work instructions, standard processes and to ensure successful support of the system.
• Provide continuous improvement feedback both written and verbal to improve products and processes.
• Contribute to improvements and apply internal tools such CRM, knowledge base, helpcenter, etc.
• Demonstrates a pro-active approach towards safety, health, and quality in compliance with all company, governmental and customer regulations.
• Consistency to all company policies and procedures.

What you will bring:

• Bachelors of Science in Engineering, Computer Science, or related field required or equivalent experience of a minimum of 3+ years of related server/network engineer.
• Advanced understanding of deploying and supporting Microsoft Windows platforms, SQL, IIS server and associated networked systems.
• Server administration experience with Linux server environments
• Detailed knowledge of common network protocols / architecture (TCP/IP, IP routing, the OSI model, VLAN) and their relevant security issues
• Willing and able to travel approximately 25%; however, when business necessitates, travel can be 100% and on short notice. May be required to work weekends or after hours to meet customer needs.
• Understanding of project management fundamentals and demonstrated history of performing projects.
• Ability to lead small teams with diverse technical skills during implementations as needed
• Must be able to lift 50 lbs and have a valid driver’s license.
• Candidates should possess strong oral, written communication skills to resolve complex network and server related issues into practical concepts for customers to understand.
• Maintain a professional image and demonstrates a willingness to contribute at all levels.
• Perform complex research, analysis, and solve; and resolve critical problems over sustained time durations in a logical manner.
• Experience configuring, setting up, and debugging PC-based systems.

Preferred Certifications in the following:

• Cisco certifications: CCNA, CCDP or CCNP, CWLS, CWNA,
• Wireless certifications: CWNE, CWNP, CWSP, AWLAT, MNAWS, MNAWP, MNCE,
• General certifications: MCSE or MCSA, Network+, Security +

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.