Sr Implementation Consultant

Francisco Partners; United States; On-site; USD 69,852 - 97,094; Full time

Job summary

Veradigm is seeking a Sr Implementation Consultant to lead software implementation and workflow consulting for FMH, VEHR, and VPM across client sites in the United States. You will drive independent workstreams through all phases of the implementation life cycle, serving as a cross-product resource for multi-solution go-lives.

The ideal candidate has 4–7 years of relevant experience with hands-on implementation in at least one Veradigm product, and a Bachelor's degree or equivalent

Qualifications

• Bachelor's Degree or equivalent Technical/Business experience (Required)
• 4–7 years relevant work experience (Preferred); hands-on implementation in FMH/VEHR/VPM preferred with cross-training across all three
• Advanced knowledge of Veradigm solutions (FMH, VEHR, VPM); Healthcare industry; Implementation methodology
• Developing knowledge of cross-product interdependencies between FMH, VEHR, and VPM; other domains as assigned

Responsibilities

• Applies detailed knowledge of Veradigm products and solutions—FMH, VEHR, and VPM—to implement software at client sites across multiple domains
• Independently performs all project workplan tasks for assigned roles, per contracted scope, across cross-product implementations
• Performs system configuration tasks and provides configuration consultation for FMH, VEHR, and VPM environments
• Provides workflow consultation and guidance in line with Veradigm methodology, tailored to each product's clinical and operational context
• Identifies, resolves, and escalates system and workflow issues across product lines
• Provides onsite go-live and activation support, including hypercare coverage
• Meets or exceeds utilization targets; manages client expectations during lifecycle and multi-location go-lives
• Facilitates discovery conversations to define needs per product mix
• Builds trust with clients through effective communication on issues and recommendations

Skills

FMH

VEHR

VPM

Healthcare industry

Implementation methodology

Education

Bachelor's degree

Job description

The Sr Implementation Consultant provides software implementation and workflow consulting services to Veradigm clients across FollowMyHealth (FMH), Veradigm EHR (VEHR), and Veradigm Practice Management (VPM), pursuant to contracted project scope. This role leads implementation workstreams independently, following Veradigm's structured methodology through all phases of the implementation life cycle, and serves as a cross-product resource capable of supporting multi-solution go-lives.

What You Will Contribute:

• Applies detailed knowledge of Veradigm products and solutions — specifically FMH, VEHR, and VPM — to implement software at client sites across multiple domains and specialty areas
• Independently performs all project workplan tasks for assigned role(s), in accordance with contracted project scope, across cross-product implementations
• Performs system configuration tasks and provides configuration consultation to clients for FMH, VEHR, and VPM environments
• Provides workflow consultation and guidance in line with Veradigm methodology, tailored to each product's clinical and operational context
• Identifies, resolves, and/or appropriately escalates system and workflow issues that arise throughout implementation, exercising independent judgment across product lines
• Provides onsite go-live and activation support, including hypercare coverage
• Meets or exceeds utilization targets set by the organization
• Sets and manages client expectations throughout the project life cycle, including at large-scale, multi-location go-lives
• Facilitates discovery conversations that help clients define needs specific to their product mix (FMH, VEHR, VPM)
• Builds trust with clients through effective communication on issues, concerns, and recommendations tied to key client objectives

The Ideal Candidate Will Have:

• Education: Bachelor's Degree or equivalent Technical/Business experience (Required)
• Experience: 4–7 years relevant work experience (Preferred); prior hands-on implementation experience in at least one of FMH, VEHR, or VPM strongly preferred, with willingness to cross-train across all three
• Knowledge, Skills and Abilities:
  • Advanced knowledge of: Veradigm solutions (FMH, VEHR, VPM); Healthcare industry; Implementation methodology
  • Developing knowledge of: Cross-product interdependencies between FMH, VEHR, and VPM; additional domains and functional areas as assigned

Compensation Range:

$69,852-$97,094

Compensation for this job is subject to market conditions, geographic considerations, the candidate’s unique skills and experience, state and local laws, and budget. Our commitment to pay transparency is a testament to our dedication to creating a fair, equitable, and inclusive workplace. By continuously analyzing market trends, staying abreast of changes in state laws, and making budgetary adjustments accordingly, we strive to ensure that our compensation practices reflect the value we place on our associates’ unique contributions and support their professional growth.

Enhancing Lives and Building Careers

Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network.

Visa Sponsorship is not offered for this position.

At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.

Veradigm’s policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

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