Sr. Human Resources Business Partner

ICW Group; San Diego (CA); On-site; USD 91,000 - 153,000; Full time

Benefits offered by this job

Competitive benefits

401K with company match

Paid time off

Bonus potential

Paid holidays

Learning & development support

Job summary

ICW Group in San Diego seeks an experienced HR professional to serve as a strategic business partner for assigned lines of business. You will advise leaders and employees on business issues, change initiatives, and people strategies to drive engagement and organizational success.

The role emphasizes leadership development, talent management, and a culture of belonging. A Bachelor's degree is required, with a Master’s preferred, and a minimum of 5 years HR experience in a dynamic environment.

Qualifications

• Bachelor’s degree required in a related field; master’s preferred.
• Minimum 5 years of HR experience.
• Certification in Organizational Development or HR preferred.
• Experience designing organization effectiveness programs and change initiatives.

Responsibilities

• Partner with leaders to align people strategies with business goals.
• Lead performance management, compensation planning, and retention initiatives.
• Drive organizational development and leadership capability across business units.
• Manage change initiatives and project plans with HR team and managers.
• Conduct diagnostics and design interventions to improve engagement and productivity.
• Provide coaching and advisory support to executives and managers.

Skills

Organizational development

Change management

Project management

Executive communication

Facilitation

HR consulting

Leadership coaching

Statistics basics

Education

Bachelor's in Business Administration/Organizational Behavior/Education

Master’s degree preferred

Job description

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We’re proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible.

Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for the twelfth consecutive year in a row and for the 20th time overall as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It’s our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here.

PURPOSE OF THE JOB

The purpose of this job is to serve as a strategic business partner for assigned lines of business working side by side with leaders to ensure people and business objectives are aligned for success. This role will serve as consultant and coach to leaders and employees providing advice and support on business issues and change management initiatives that drive achievement of ICW business objectives. The position exists to champion our values and ensure a culture of engagement, contribution, belonging, and development.

Essential Duties And Responsibilities

Partners with leaders to assess key people processes and serves as a trusted advisor to assigned business units.

• Collaborates with leaders to build a people strategy for their teams including growth, workforce and succession planning, and retention.
• Advises and takes the lead on transformational initiatives to enhance leadership competence and organizational development to ensure the best possible organizational performance to achieve business goals.
• Rolls out processes including performance management, compensation planning, and retention strategies. Advises management on the impact of organization structure changes considering individual jobs and titling changes.
• Works with management to develop an effective workforce plan and strategy and collaborates with talent acquisition to translate the requirements into an executable plan interviewing talent as needed.
• Conducts needs assessments and develops robust project plans for key components of talent management approach. Partners with compensation on the creation of new roles.
• Leads the annual merit and bonus cycle for assigned business units ensuring fair and consistent application of the performance management process.
• Partners with Learning & Development team on learning initiatives to ensure employee and leader development, engagement, and retention.

Advises on and facilitates change management strategies to advance organization culture in alignment with business goals.

• Acts as a change agent for key HR and business changes and provides project management for assigned key HR projects.
• Conducts performance and organizational readiness diagnostics.
• Refines and rollouts the change management process with the help of the HR team, managers, and other company resources. Regularly evaluates progress and revises plan as needed.
• Recommends, designs and/or facilitates various interventions to drive change initiatives across the organization and its members.
• Facilitates organizational diagnosis and metrics to drive efficiency through talent and organizational capabilities and culture. Guides and advises on organizational design, development, and change solutions.

Assesses, designs, and executes on strategies to promote employee engagement and productivity for assigned business units.

• Advises leaders on strategies and behaviors to improve employee engagement; serves as thought leader for the business unit leadership team by providing innovative and best practices information on employee engagement, talent, and learning.
• Provides leadership on performance management and its use/effectiveness and suggests improvements in program content, metrics, and technology to support the culture and business objectives of ICW group.
• Serves as knowledge expert and consultant developing trusted relationships with business leaders to implement HR programs to promote engagement and retention.
• Partners with assigned managers to identify top talent and succession candidates. Identifies gaps and opportunities to drive organizational efficiency.

Supervisory Responsibilities

This job does not have formal supervisory responsibilities but may guide project teams in the accomplishment of goals.

Education & Experience

Bachelor’s degree from four-year college or university required with a major or emphasis in Business Administration, Organizational Behavior, Education, or related field. Additional experience may be considered in lieu of degree. Master’s degree preferred. Minimum 5 years of related HR experience required.

CERTIFICATES, LICENSES, REGISTRATIONS

Certification in Organizational Development or Human Resources preferred.

Knowledge & Skills

Working knowledge in developing and designing organization effectiveness and engagement programs, performance management and evaluation of programs. Demonstrated skills in structured project management, written and verbal communication skills, facilitation, and internal consulting. Experience leading project teams, successfully utilizing problem‑solving, analytical, and critical thinking skills in a complex business environment. Experience designing and implementing change management plans in an organization of 500 or more employees. Ability to exercise discretion, confidentiality, and independent judgment in the performance of responsibilities. Strong interpersonal skills and ability to model team member behavior. Ability to speak effectively before groups of customers or employees of the organization, executive‑level presentation experience. Ability to write speeches and articles using original or innovative techniques or styles. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management. Basic understanding of statistics and measurement techniques. Ability to define problems, collect data, establish facts, and draw valid conclusions.

PHYSICAL ENVIRONMENT

Office environment – no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk and hear.

We are currently not offering employment sponsorship for this opportunity.

The current range for this position is
$90,559.93 - $152,723.07
This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work.

WHY JOIN ICW GROUP?

• Challenging work and the ability to make a difference
• You will have a voice and feel a sense of belonging
• We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match
• Bonus potential for all positions
• Paid Time Off
• Paid holidays throughout the calendar year
• Want to continue learning? We’ll support you 100%

ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, colour, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.

At ICW Group we offer a work environment that encourages entrepreneurialism and celebrates success. Our team members are hands‑on contributors who are given the opportunity to make an impact. It's our people who make us an employer of choice and the vibrant company we are today.

Job Category: Shared Services

Job Type: Full time

Req ID: JR101456