Sr. HR Manager, Tusayan Area

Xanterra Travel Collection; Grand Canyon Village (AZ); On-site; USD 68,000 - 92,000; Full time

Benefits offered by this job

Free off-site housing

Free on-site employee meals

Free laundry facility

Shuttle service

401k with match

Life and AD&D Insurance

Employee Assistance Program

Wellness programs

Learning and Development Programs

Job summary

Xanterra Travel Collection seeks a Senior HR Manager to lead on-site HR for The Grand Hotel, The Grand Canyon Hotel & Suites, and Tusayan properties, located just a mile from the Grand Canyon entrance. Reporting to the General Manager, you will shape workforce strategies, drive compliance, and elevate employee experiences.

The role oversees staffing, housing programs, employee engagement, and operational HR programs, with duties spanning recruitment, onboarding, visa support, and housing

Qualifications

• Bachelor's degree in HR, Business, or related field required.
• 5+ years progressive HR experience with employee relations and leadership responsibility.
• Experience supervising HR staff or leading HR programs.
• Knowledge of federal, state, and local employment laws.
• Arizona driver’s license or ability to obtain.

Responsibilities

• Lead site HR operations and ensure compliance with policies and laws.
• Partner with General Manager to develop workforce and engagement strategies.
• Advise and coach managers on employee relations and performance matters.
• Oversee recruiting, onboarding, transfers, visa support, and planning.
• Supervise HR team and provide development and coaching.
• Monitor HR metrics, turnover, and engagement; implement action plans.
• Oversee housing operations and partnerships with maintenance.
• Ensure accuracy of personnel records, HRIS, and leave administration.
• Lead employee engagement and recognition programs at the site.
• Represent property in HR projects, audits, and change initiatives.
• Provide leadership during investigations and risk mitigation.

Skills

HR leadership

Employee relations

Compliance knowledge

Strategic partnering

Education

Bachelor's degree in HR or related field

Tools

Dayforce

CloudSuite

iCIMS

Job description

Live. Work. Explore. as a part of our HR team at the Grand Hotel and the Grand Canyon Hotel & Suites!

Are you enthusiastic about caring for our employees while creating memories that last a lifetime? We’re hiring a Sr. HR Manager to Live. Work. Explore. just one mile from the entrance to the iconic south rim of Grand Canyon National Park.

Job Summary

Under the direction of the General Manager, the Sr. HR Manager serves as the senior on-site HR leader of our Tusayan properties. This role provides strategic and operational leadership for employee relations, staffing, workforce planning, housing, compliance, engagement, and talent initiatives while ensuring exceptional employee and guest experiences. The position partners with executive and operational leaders to align workforce strategies with business objectives and provides elevated oversight for HR compliance, organizational effectiveness, and employee engagement.

The Details

Position Type: Full-Time, Year-Round

Pay: $80,000 per year

Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

Housing: Free off-site housing and on-site employee meals (cafeteria-style) as well as free laundry facility and shuttle service

Life at The Tusayan Properties

• Be a part of a welcoming community who work hard and share a passion for the environment
• It is a fast-paced, exciting work environment
• Meet people of all ages from all over the country and world!

Benefits

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks

• Free Grand Canyon National Park pass
• Free Grand Canyon Railway Train rides
• Access to hotel fitness center and pool
• Located just a mile from the south entrance to the Grand Canyon National Park
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• $350 Referral Bonus Program
• The adventure of a lifetime!

Responsibilities

• Lead all site Human Resources operations and ensure consistent compliance with company policies, employment laws, and HR best practices.
• Partner with General Manager and operational leadership to develop workforce, staffing, succession, and employee engagement strategies.
• Advise and coach managers on employee relations matters, investigations, performance management, corrective action, and conflict resolution.
• Oversee recruiting, onboarding, transfers, international visa program support, and workforce planning activities.
• Supervise HR team members and provide direction, development, performance coaching, and workload prioritization.
• Monitor HR metrics, turnover trends, staffing forecasts, and engagement feedback; develop action plans to improve results.
• Oversee housing operations, occupancy planning, conflict resolution, and partnership with maintenance on housing projects.
• Ensure accuracy of personnel records, HRIS transactions, I‑9 compliance audits, leave administration, and employee status changes.
• Lead site-based employee engagement, recognition, retention, and culture initiatives.
• Represent the property in corporate HR projects, audits, compliance reviews, and organizational change initiatives.
• Provide leadership during complex employee situations, investigations, and risk mitigation activities.

Serve as HR leader for the Tusayan Properties

• Oversee HR support for The Grand Hotel, The Grand Canyon Hotel & Suites, and Tusayan Trading Post operations.
• Coordinate employee housing programs unique to the Tusayan workforce environment.
• Partner with local management on seasonal staffing and community employment initiatives.

Qualifications

• Bachelor’s degree in Human Resources, Business, or related field, or equivalent experience.
• 5+ years progressive HR experience with significant employee relations and leadership responsibility.
• Experience supervising HR staff or leading HR programs.
• Knowledge of federal, state, and local employment laws.
• Valid Arizona driver’s license or ability to obtain and maintain.

Preferred Qualifications

• PHR, SPHR, SHRM-CP, or SHRM-SCP certification.
• Hospitality, lodging, or multi-site workforce experience.
• Experience with Dayforce, CloudSuite, and iCIMS.
• Spanish bilingual capability.

Physical Requirements include

• Frequently: Stand, walk, sit, reach, squat/kneel.
• Occasionally: Lift/carry up to 10 lbs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.;