Sr. HR Generalist

Synergy Flavors; Chicago (IL); Hybrid; USD 75,000 - 102,000; Full time

Job summary

Synergy Flavors, part of the Carbery Group, is seeking a Senior HR Generalist to partner with designated operations teams in Wauconda and Chicago. The role includes advising on employee relations, investigations, performance management, leave administration, and compliance, with on-site support in Wauconda monthly.

The ideal candidate has 5+ years of HR experience supporting hourly populations, strong communication skills, and proficiency with HRIS and Microsoft Office.

Qualifications

• 5+ years of progressive HR experience supporting an hourly population.
• Travel up to 25% between the home plant and other supported plants.
• Experience with employee relations, investigations, performance management, and leave administration.
• Working knowledge of federal, state, and local employment requirements.
• Experience coaching frontline supervisors and managers.
• Strong communication, problem-solving, organization, and relationship-building skills.
• Experience with HRIS and Microsoft Office applications.
• Ability to maintain confidentiality and exercise sound judgment.

Responsibilities

• Serve as a primary HR contact for assigned operations client groups.
• Manage routine and moderately complex employee relations matters.
• Conduct employee relations investigations, including interviews and recommendations.
• Coach supervisors on performance management, attendance, and policy application.
• Escalate complex, high-risk matters to the HR Business Partner/VP HR.
• Administer FMLA, ADA accommodations, workers' compensation, and leave programs.
• Provide workforce data and insights related to staffing, turnover, retention.
• Partner with Talent Acquisition for recruiting and onboarding.
• Prepare HR metrics, dashboards, and workforce reports.
• Maintain accurate HRIS records and employee documentation.
• Identify opportunities to improve HR processes and employee experience.

Skills

Employee relations

Investigations

Performance management

Leave administration

HRIS

Microsoft Office

Communication

Confidentiality

Education

Bachelor's degree in Human Resources, Business Administration, or related field

Tools

Workday

HRIS

Microsoft Office

Job description

Company Overview

Synergy Flavors, part of the Carbery Group, is more than just a leading international supplier of ingredients to the global food and beverage industry—we’re a team driven by purpose. Our vision is simple yet powerful: enriching lives through healthier and tastier foods.

We believe great flavor starts with great people. That’s why we’re committed to hiring creative, passionate individuals who want to make a real impact. With deep expertise across food, beverage, and nutrition, our teams develop high-quality taste solutions that inspire innovation and elevate everyday experiences.

Your Role in Synergy's Success

The Senior HR Generalist provides day-to-day HR partnership to designated operations client groups in both Wauconda and Chicago. This role serves as a trusted resource to employees, supervisors, and managers and provides guidance on employee relations, investigations, performance management, leave and accommodations, compliance, engagement, and HR processes. This position would be expected to be on site in Wauconda monthly to support business and operational needs.

The Senior HR Generalist independently manages routine and moderately complex HR matters while partnering with the HR Business Partner on complex employee relations issues, organizational changes, workforce planning, and other strategic priorities.

How You Will Contribute

Key Responsibilities

Employee Relations & Leadership Support

• Serve as a primary HR contact for assigned operations client groups.
• Manage routine and moderately complex employee relations matters, including attendance, conduct, performance, and workplace concerns.
• Conduct employee relations investigations, including interviews, documentation, and recommendations.
• Coach supervisors and managers on performance management, corrective action, attendance, conflict resolution, and policy application.
• Escalate complex, high-risk, or legally sensitive matters to the HR Business Partner and/or VP HR.

Compliance, Leave & Employee Support

• Administer FMLA, ADA accommodations, workers' compensation, and applicable state and local leave programs.
• Apply company policies and employment requirements consistently.
• Conduct HR compliance audits and maintain accurate documentation.

Talent & Workforce Support

• Provide workforce data and insights related to staffing, turnover, absenteeism, and retention.
• Support recruiting, onboarding, talent reviews, succession planning, and organizational changes.
• Partner with Talent Acquisition and operational leaders to address workforce needs. Support workforce planning and talent initiatives led by the HR Business Partner.

Engagement & Culture

• Partner with leaders to address employee feedback and improve engagement and workplace culture.
• Support change management initiatives.

HR Operations & Analytics

• Prepare HR metrics, dashboards, and workforce reports.
• Monitor workforce trends and provide insights to HR and operational leaders.
• Maintain accurate HRIS records and employee documentation.
• Identify opportunities to improve HR processes, consistency, and employee experience.
• Support HR programs, projects, audits, and process improvements.

Skills And Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent experience.
• 5+ years of progressive HR experience, supporting an hourly population.
• Travel required up to 25% between the home plant and other supported plants, based on business need.
• Experience with employee relations, investigations, performance management, and leave administration.
• Working knowledge of federal, state, and local employment requirements.
• Experience coaching frontline supervisors and managers.
• Strong communication, problem-solving, organization, and relationship-building skills.
• Experience with HRIS and Microsoft Office applications.
• Ability to maintain confidentiality and exercise sound judgment.

Preferred

• PHR or SHRM-CP certification.
• Experience supporting hourly or multi-shift manufacturing employees.
• Experience with workforce analytics and HR reporting.
• Workday or other enterprise HRIS experience.
• Knowledge of Illinois employment laws and City of Chicago ordinances.

Salary Range: $75,000 - $102,000

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled.

Department: Human Resources

Location: Chicago/Wauconda, Illinois

Work Arrangement: Hybrid

Reporting To: HRBP

Our Commitment to our People

We are a diverse and growing workforce of over 1,000 people across eight countries globally. As we continue to grow, we want to ensure that Carbery Group continues to be a place where people are supported to develop and feel that they can do their best work. We are committed to driving growth, developing future capability and delivering results through our dedicated teams.

We offer competitive salaries, comprehensive benefits, and an inclusive workplace where your skills, perspectives, and experience help shape the future of our industry. Join us and be part of a team that values collaboration and makes a meaningful impact - from local communities to global markets.

Carbery Group is proud to be an Equal Opportunity Employer, committed to fostering a supportive work environment.