SR HR Business Partner

Amazon Inc.; Omaha, Northern (NE, KY); Hybrid; USD 130,000 - 176,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is seeking a Senior HR Business Partner (Sr. HRBP) to serve as a strategic partner on the PXT team, guiding leadership development, employee experience, culture, and change management. This role balances strategic insight with tactical execution to align leadership, centralized support, and systems for high-quality employee experiences.

Onsite at an Amazon facility, the Sr. HRBP will influence across levels, leveraging data analytics and AI-enabled tools to drive

Qualifications

• Bachelor's degree or 2+ years of Amazon experience.
• 5+ years of human resources experience or equivalent (operations, customer service, retail, etc.).
• Experience using data and high-judgement to drive business decisions.
• Experience supporting onboarding, benefits, investigations, training or talent management.

Responsibilities

• Provide expertise in employee relations, coaching leaders through performance and development.
• Drive HR functional excellence and process optimization with data-informed decisions.
• Lead and support employee-focused processes such as onboarding, investigations, talent management.
• Collaborate with leaders to develop forward-looking HR strategies and scalable solutions.

Skills

Leadership

Employee experience

Culture

Change management

Data analytics

Strategic partnership

Education

Bachelor's degree in HR or related field

Job description

Job ID: 10560898 | Amazon.com Services LLC

In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The Senior HR Business Partner (Sr. HRBP) is a key strategic partner on the (Insert Line of Business) PXT team, bringing expertise in leadership development, employee experience, culture, and change management. This role balances tactical excellence with strategic insight, leveraging both technology and human judgment to align local leadership, centralized support, and systems in delivering high-quality employee experiences.

The Sr. HRBP contributes to excellence in PXT service delivery through leadership and strategic insight. They support team development and process optimization while upholding high standards and risk management practices. Leveraging data and experience, they inform business decisions and help implement scalable solutions. Their influence extends across the organization, collaborating with leaders to advance key initiatives and deliver solutions that balance immediate needs with long-term objectives.

You will be expected to work onsite at an Amazon facility.

A day in the life

A typical day involves balancing strategic insight with tactical execution. You'll provide expertise in employee relations, coach leaders through performance and development matters, and drive HR functional excellence. Operating with autonomy, you'll partner with leaders at multiple levels to develop forward-looking strategies focused on employee experience and operational objectives.

Through data analytics and AI-enabled tools, you'll identify trends and opportunities while maintaining the human connections essential for building trust. You'll support critical HR processes such as investigations and talent management while leveraging technology to enhance service delivery and decision-making, knowing when automation creates efficiency and when personal interaction remains crucial.

Success in this role comes from effectively enabling strong people leadership, influencing at scale, and addressing root causes of systemic issues. Through a combination of data-driven insights and strategic partnerships, you'll help create and maintain a workplace culture where employees feel valued, supported, and empowered to perform at their best.

About the team

Basic Qualifications

• Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
• 5+ years of human resources experience or a mix of equivalent experiences (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing).
• Experience using data and high-judgement to drive business decisions
• Experience supporting and/or leading employee-focused processes such as onboarding, benefits, investigations, training and/or talent management

Preferred Qualifications

• Experience supporting large employee populations in manufacturing, retail, distribution, or similar operational environments
• Knowledge of employment law, employee relations, and HR compliance requirements
• Experience resolving sensitive employee relations issues
• Experience partnering with, coaching, and guiding senior leaders as a strategic HR business partner
• Experience building, developing, and retaining high-performing HR teams, with demonstrated success in improving team productivity and engagement
• Experience leveraging AI-powered tools and technologies to improve processes and service delivery, with demonstrated ability to drive technology adoption amongst teams
• Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
• Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
• Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Tracy - 130,000.00 - 175,900.00 USD annually