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The Freeman Company seeks a Senior Housing & Sourcing Manager to source, contract, and manage hotel and venue programs for corporate and consumer events globally, with a focus on risk mitigation, budget adherence, and timely delivery.
The role supports our Registration team and offers a hybrid schedule (in-office/show site 2–3 days per week). The position requires travel, leadership, and strong client/service orientation to coordinate complex housing blocks and reporting.
About Us
Sparks is a leading global brand experience agency, specializing in the design and execution of award-winning experiences that forge deep connections between brands and audiences. Recognized by Adweek as Experiential Agency of the Year, we bring a unique blend of strategic insight and execution excellence to every brand activation, corporate event, trade show exhibit, and immersive experience. Our commitment to creativity, innovation, and flawless execution drives us to craft impactful experiential marketing solutions that deepen relationships, inspire action, and build trust—all around the world.
Summary
The Senior Housing & Sourcing Manager is responsible for sourcing, contracting and managing hotel and venue programs for a wide range of corporate and consumer events of various scale, from a single property to many hotels and sub-blocks, in the U.S. and internationally. Serving as the main point of contact for housing, the Senior Manager leads client, hotel and vendor meetings, negotiates contracts and works with legal teams to mitigate risk, manages direct reports and contractors as assigned, and ensures programs are delivered on time and within budget.
This position will support our Registration team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show site 2-3 days per week. The ideal candidate will be based out of any of the following locations:
Philadelphia, PA
Los Angeles, CA
San Francisco, CA
Chicago, IL
Royal Oak, MI
St. Paul, MN
Las Vegas, NV
New York, NY
Grand Prairie, TX
Milwaukee, WI
Essential Duties & Responsibilities
Hotel & Venue Sourcing and Contracting
Lead global hotel and venue sourcing from RFP through contract, utilizing departmental templates and proceduresNegotiate room rates, rebates/commissions, concessions, attrition, cancellation and other contract terms; route contracts to the client or Sparks VP+ for review and/or signature
Review hotel/venue and client contract clauses and work with Sparks, client and hotel/venue legal teams to mitigate risk and gain approvals
Build and maintain strong hotel partner relationships that support favorable terms and fast resolution when programs change
Participate in RFP process for new business and existing clients
Housing Management & Event Leadership
Lead execution of housing for various scale events, from one hotel to many hotels and sub-blocks, from kick-off through final reconciliation, with a focus on sub-block, concession, attrition and reporting management
Develop and track project schedules, agendas and workbooks; drive timeline with team and clients
Manage change throughout the program, including hotel substitutions, date changes, headcount shifts and room type changes; communicate the impact and updated plan to clients, internal teams and hotels
Communicate with clients, internal teams, hotel partners and third-party vendors with a clear understanding of client goals and objectives
Provide responsive client and attendee support and own escalations through resolution
Collaborate with Registration Lead and contact center team; ensure quality of service and timely delivery of all necessary components for each event
Lead, mentor and develop direct reports and contractors assigned to programs
Additional responsibilities may include: BA training docs and execution, vendor staff housing and travel management, and VIP/Special Guest registration, housing and travel management
Budget, Accounting & Vendor Management
Create and manage budgets (Procim/GS), hotel and vendor invoice/expense tracking and final reconciliation, ensuring programs are within budget, reconciled in a timely manner and meeting profit margin goals
Reconcile hotel billing against contract terms, including concessions earned and attrition charges
Negotiate contracts/agreements with third-party vendors and team contractors
Commission tracking and collection as required
Technology & Reporting
Strong working knowledge of Passkey; working knowledge of Cvent Supplier Network or an equivalent housing platform
Build housing requirements within the registration technology workflow (Cvent, Swoogo), collaborating with the Registration Lead on workflow build and testing
Provide detailed housing reports, analytics and audits; use Excel and pivot tables to track pickup, attrition, concessions and budget and ensure accurate reporting
Ensure housing and attendee registration processes comply with GDPR and other privacy regulations, including consent management and data handling for rooming lists and attendee data
Train managers, specialists and coordinators
Education & Experience
Required
Typically 6–10 years of housing management and hotel and venue sourcing and contracting experience, including international sourcingExperience negotiating and managing hotel contracts for events with one-to-many hotels and sub-blocks, including concession and attrition management
Strong understanding of hotel contract clauses and experience working with legal teams to mitigate risk and gain approvals
Strong hotel partner relationships
Working knowledge of Passkey
Experience building housing requirements within a registration technology workflow (Cvent, RainFocus, Swoogo) and collaborating with registration teams on build and testing
Advanced Excel skills, including pivot tables, for tracking and accurate reporting
Strong client service and change management skills, including experience managing mid-program changes such as hotel substitutions and date changes
Continuous follow-up and follow-through on project deliverables
Strong written and verbal communication skills
Leadership skills to manage a team, contractors and client
Ability to execute with minimal supervision; mentor junior team members
Ability to manage and reconcile hotel and event budgets, driving profit margin goals
Mastery of G Suite (Slides, Sheets, Docs), Microsoft Office, Airtable, and all relevant internal and client tools
Advanced proficiency in PowerPoint to build, format, and maintain polished client-facing presentations for project updates, event recaps, and strategic recommendations
Ability to travel approximately 25% of the time
Preferred
Travel Requirements
Travel 25% to 50%
What We Offer
The Freeman Company provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
Medical, Dental, Vision Insurance
Tuition Reimbursement
Paid Parental Leave
Life, Accident and Disability
Retirement with Company Match
Paid Time Off
Salary range of $95,000-$115,000 based upon experience
Eligible for an annual bonus of up to 7.5% of the base salary
Diversity Commitment
At The Freeman Company, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
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