Sr. Hardware/Software Installation Technician

Agile Defense, Inc.; Norfolk (VA); On-site; USD 75,000 - 85,000; Full time

Job summary

Agile Defense, Inc.—a DoD-focused defense contractor—seeks a Sr. HW/SW Installation Technician to support the Navy’s MSC ITESS deployments in Norfolk, VA.

The role requires active DoD Secret clearance and hands-on installation, troubleshooting, and system migration across facilities and ships. Qualified candidates typically have a high school diploma and 5+ years of relevant experience and security certifications (Security+, CCNA, CSA+, GSEC+ or SSCP).

Qualifications

• Typically has completed high school and 5 or more years of experience.
• Active DoD -Secret clearance or equivalent security credentials may be required.

Responsibilities

• Prepare and deliver Installation Design Plan (IDP) and As-Built Drawing packages per MSC and ABS standards.
• Provide technical troubleshooting, fault isolation and fault remediation to assist installation teams.
• Support facility and system installations, modifications, and changes.
• Support physical and/or logical installation of systems and components, activation and migration of components.
• Support de-installation, deactivation and technology upgrades/refreshes.
• Review and follow all Pre-Installation Test and Check-Out Procedures.
• Provide Pre-Installation Test and Check-Out (PITCO) Procedures for systems under engineering activities.
• Provide detailed Rollback Plans for LRIP system baselines if installation is not feasible.

Education

High school diploma

Job description

About Agile Defense

At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.

Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests.

Requisition #

1947

Job Title

Sr. HW/SW Installation Technician

Location

Norfolk, Virginia 23511

Clearance Level

Active DoD -Secret

Required Certification(s)

Security+, CCNA, CSA+, GSEC+ OR SSCP

Summary

The U.S. Navy's Military Sealift Command (MSC) is the premier provider of ocean transportation to the Department of Defense (DOD). The ITESS Contract shall assist the Military Sealift Command’s (MSC) Command, Control, Communications, and Computers (C4) Department (N6) in providing and sustaining Department of Defense (DOD) and Department of the Navy (DoN) compliant technical solutions for MSC and will satisfy current (and emerging) requirements to enhance and develop IT capabilities, to MSC N6’s Support Plan, MSC C4 technical architecture road maps, and DOD / DoN Instructions / mandates. Additionally, the solutions developed and maintained satisfy emergent cybersecurity mandates and provide continuous life cycle sustainment for deployed systems.

Job Duties and Responsibilities

• Prepare and deliver both Installation Design Plan (IDP) and As-Built Drawing packages in accordance with both MSC and American Bureau of Shipping (ABS) Standards.
• Provide technical troubleshooting, fault isolation and fault remediation to assist the Afloat Operations installation team to resolve any issues encountered during system installation or CRQ implementation process.
• Support facility and system installations, modifications, and changes.
• Support physical and/or logical installation of the system and systems elements, the installation of any necessary component devices, the installation of all required facility related elements, the activation and/or migration of associated components.
• Support activities for de-installation, deactivation and technology upgrades/refreshes.
• Review and follow all Pre-Installation Test and Check-Out Procedures.
• Provide Pre-Installation Test and Check-Out (PITCO) Procedures for systems under engineering activities that shall serve as test bed prior to LRIP and FRP.
• For all installations, provide a detailed Rollback Plan (RBP) for engineering activities to include a defined process for successful rollback of LRIP system to the prior MSC system baseline platform(s) should LRIP installation be deemed not feasible during installation.

Qualifications

Required Certifications

Security+, CCNA, CSA+, GSEC+ OR SSCP

Education, Background, and Years of Experience

Typically has completed high school, and has 5 or more years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required.

Working Conditions

Environmental Conditions

Contractor site with 0%-10% travel possible. Possible off-hours work to support releases and outages. General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.

Strength Demands

Sedentary – 10 lbs. Maximum lifting, occasional lift/carry of small articles. Some occasional walking or standing may be required. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Physical Requirements

Stand or Sit; Walk; Repetitive Motion; Use Hands / Fingers to Handle or Feel; Stoop, Kneel, Crouch, or Crawl; See; Push or Pull; Climb (stairs, ladders) or Balance (ascend / descend, work atop, traverse).

$75,000 - $85,000 a year

Our Core Values

Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together.

What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are.

• Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.
• Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.
• Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.
• Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.
• Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.
• Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities