Sr. Global Solutions Engineer

Digital Realty, Inc.; Ashburn (VA); On-site; USD 160,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k match

Paid time off

Job summary

Digital Realty, Inc. is looking for a customer-facing technical leader in Ashburn, Virginia, to manage relationships with strategic clients.

This role involves driving customer success through tailored solutions, engaging with various internal teams, and ensuring high standards in project delivery.

The ideal candidate will have a Bachelor's degree, 5+ years of experience in the data center industry, and strong technical acumen in various infrastructure areas.

Qualifications

• 5+ years of experience in data center or colocation provider.
• Pre-sales experience required, preferably in Sales Engineering or Solutions Engineering.
• Experience supporting technical sales cycles and managing customer opportunities.

Responsibilities

• Lead technical engagement with customers.
• Own and complete technical responses for RFIs, RFPs, and RFQs.
• Partner with various teams to support project delivery.

Skills

Customer engagement

Technical solution design

Cross-functional collaboration

Presentation skills

Education

Bachelor's degree in Electrical Engineering, Mechanical Engineering, or Computer Science

Tools

MS Office

AutoCAD

Adobe Acrobat

Job description

Your role

This is a high-impact, customer-facing technical leadership role supporting Digital Realty’s largest and most strategic customers. You will own the technical relationship across the full lifecycle of an opportunity — from discovery and solution design through contracting and deployment — acting as the primary liaison between customers and internal teams.

You’ll play a critical role in driving customer success by translating business and technical requirements into engineered solutions, ensuring opportunities progress smoothly while delivering a best-in-class customer experience.

What you’ll do

• Lead technical engagement with customers, including site tours, sales calls, solution design, pricing support, and contract negotiations
• Act as the central hub for technical and engineering communications across internal and external stakeholders
• Discover and evaluate customer requirements, designing fit-for-purpose data center solutions
• Engineer and cost solutions for large, complex customer opportunities
• Own and complete technical responses for RFIs, RFPs, and RFQs
• Serve as a subject matter expert on data center infrastructure, building systems, and white‑space fit‑outs
• Partner with Design & Construction, Operations, Implementation, and Portfolio teams to support project delivery
• Support technical account planning, pipeline reviews, and sales forecasting
• Represent Digital Realty at industry events and technical forums

Monitor industry trends and provide insights to support strategic customer accounts

What You’ll Need

Bachelor’s degree required in Electrical Engineering, Mechanical Engineering, Computer Science, or a related technical field

• Hands‑on, in‑field experience in the data center industry supporting infrastructure such as:
  • Electrical / power systems or
  • Mechanical / cooling systems
• Pre‑sales experience is required (Sales Engineering / Solutions Engineering preferred)
  • Does not need to be a quota‑carrying salesperson
  • Must be comfortable working closely with sales teams and engaging directly with customers in a client‑facing, pre‑sales capacity
• 5+ years with a data center or colocation provider OR 8+ years in a related field (telecom, networking, engineering consulting, mission‑critical facilities)
• Proven ability to engage directly with customers and translate requirements into technical solutions
• Strong cross‑functional collaboration across engineering, construction, operations, and commercial teams
• Technical expertise in at least one area: networking, electrical systems, cooling systems, monitoring & controls, or mission‑critical infrastructure
• Experience supporting technical sales cycles and managing customer opportunities
• Strong communication and presentation skills, including engagement with senior stakeholders
• Ability to manage multiple priorities in a fast‑paced environment
• High attention to detail and strong organizational skills
• Proficiency in MS Office, AutoCAD, and Adobe Acrobat

A bit about our team

Technology & Innovation

Our Technology & Innovation team strives to innovate alongside our customers and empower their businesses to thrive. We work closely with our customers to develop insights‑based, data‑driven technical solutions and differentiated value propositions on PlatformDIGITAL across the world. Operating in almost 50 cities globally means we understand how rapidly the world is evolving, so we’ve built a best‑in‑class development model to qualify, package, and enable cloud‑to‑core‑to‑edge hybrid IT solutions.

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

Apply today, take charge of your career and grow your talents with us.

Health and Safety

Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company’s overall goals and values.

Our published pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and geographical location. Individual pay is based on additional factors including but not limited to job‑related skills, experience, and relevant education and/or training. Moreover, an employee’s total compensation package varies by role and may include salary, cash bonus or commissions, and equity awards not quantified below.

Compensation range: 160K - 180K. This compensation range represents the Company’s good faith belief as to what it will pay as a base salary for this position at the time of this posting.

Benefits: For this role, Benefits include medical, dental, vision, life and AD&D insurance, 401k match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.

NOTES

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.