Sr. Financial Specialist/ Sr. Universal Banker/ Sr. Teller - Brickell

BankUnited; Miami (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Sign on bonus of $1,000 after 6 months of service

Job summary

BankUnited is seeking a Teller in Miami, Florida, responsible for performing transactions associated with both the Teller Line and Platform. Focused on achieving client satisfaction and operational excellence, you will verify deposits, process transactions, and promote products and services.

A minimum of 2-3 years of cash handling experience is required, along with strong customer service skills. This role comes with a sign-on bonus of $1,000 after six months of service.

Qualifications

• Minimum of 2-3 years of cash handling experience, preferably as a Teller.
• Excellent customer service, sales, risk management, and cash operations experience preferred.
• Must be fully trained in both Teller and Platform functions.

Responsibilities

• Perform transactions related to both the Teller Line and Platform.
• Maintain operational soundness and achieve sales goals.
• Cross-train on products and assist clients with related activities.

Skills

Cash handling

Customer service

Sales

Risk management

Education

HS Diploma or GED

Job description

Sign on bonus of $1,000 will be paid after six months of continuous service.

Summary

This role performs all transactions typically associated with both the Teller Line and Platform, focusing on 100% client satisfaction while maintaining operational soundness and achieving market, branch and personal goals.

Duties and Responsibilities

• Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
• Cashes checks and pays out money after verification of signatures and customer balances.
• Enters customers' transactions into computer to record transactions, and issues computer generated receipts.
• Places holds on accounts as appropriate.
• Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen.
• Explains, promotes, refers, or sells Bank products or services such as accounts, loans and cashier's checks in the branch or via telemarketing. Meets or exceeds assigned goals.
• Performs outbound calls and sets appointments for Market Leader (Banking Center Manager or Assistant Manager in NY only) in accordance with market initiatives and/or branch goals. Contributes to meeting branch sales goals.
• Cross‑trains on the products and operational processes associated with the Platform and assists clients with related activities.
• Opens and processes all types of accounts, products, and/or services for customers after consulting with them on their specific needs. Assists customers whenever possible. Refers customer to appropriate business line as needed to ensure customer needs are met.
• Achieves individual referral goals for cross‑selling of all credit, non‑credit and fee income goals.
• Maintains knowledge of current products, policies, procedures and regulations as it relates to the position.
• Adheres to all current policies, procedures and regulations as it relates to the position.
• Processes transactions from automated teller machine and night depository.
• Responds professionally to customer inquiries or problems.
• Assists customers with safe deposit box transactions.
• Fills in for Financial Specialist Leader when absent.
• May order daily supply of cash and counts incoming cash.
• Under dual control, balances cash in automated teller machines and night depository.
• Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti‑money laundering (i.e., Bank Secrecy Act, US PATRIOT Act, etc.).
• Adheres to Bank policies and procedures and completes required training.
• Identifies and reports suspicious activity.

Education

HS Diploma or GED required.

Experience

• Minimum of 2‑3 years of cash handling experience (preferably Teller) required.
• Excellent customer service, sales, risk management and cash operations experience preferred.
• Must be fully trained in both Teller and Platform functions.

Knowledge, Skills, and Abilities

• Must be fully trained in both Teller and Platform functions.

Additional Information

• Candidates residing in locations within BankUnited's footprint may be given preference.