Sr. Field Service Technician

Integrated Power Services; Town of Texas, San Marcos (WI, TX); On-site; USD 50,000 - 90,000; Full time

Job summary

Join a dynamic team as a Field Service Technician and embark on a rewarding journey where no two days are alike. This role offers the opportunity to troubleshoot and maintain high voltage electrical systems while delivering exceptional service to customers. You'll be part of a supportive team, using cutting-edge technology to solve complex problems and ensure operational excellence. If you have a passion for customer service and a strong work ethic, this is the perfect opportunity to grow your career in a leading power management service provider.

Benefits

Paid Time Off (PTO)

401k Employer Match

Bonus Incentives

Tuition Reimbursement

Medical, Dental, and Vision plans

Employee Assistance Program (EAP)

Qualifications

• 5+ years of relevant experience in electrical systems.
• NETA Certification (III or IV) preferred.

Responsibilities

• Inspect, test, and troubleshoot electrical systems up to 500kV.
• Conduct power transformer and cable testing.

Skills

Troubleshooting electrical systems

Customer service

Communication skills

Teamwork

Education

High school diploma

Associate degree in Electrical Power

Tools

Electrical testing equipment

Relay calibration tools

Job description

Description

Are you a hands-on problem solver who loves to travel and provide exceptional customer service? IPS is seeking a dynamic Field Service Technician to join our team. In this role, no day will be the same. You'll troubleshoot, repair, and maintain equipment while delivering top-notch service to our customers. You'll work alongside some of the best technicians in the industry using the latest technology tools and equipment. If you're passionate about your work, have a strong work ethic, and enjoy working independently, IPS is the place for you. Apply now and start your adventure with us!

Responsibilities & Expectations:

• Inspect, test, troubleshoot, perform start-up, and collect data on low, medium, and high voltage (up to 500kV) electrical systems, including relay calibration and power metering.
• Conduct instrument transformer tests.
• Perform power transformer testing (Doble, TTR, Insulation Resistance, etc.).
• Test both electro-mechanical and solid-state relays.
• Carry out cable testing (Tan Delta, Power Factor, VLF, DC Hipot).
• Troubleshoot automatic transfer switches.
• Test low, medium, and high voltage switchgear and circuit breakers.
• Rotate emergency on-call duty and respond to customer emergencies promptly.
• Maintain strong verbal and written communication skills.
• Hold a valid Driver's License with an acceptable driving record.
• Travel locally and overnight as required.
• Work flexible hours, overtime, and weekends; be on call as needed.
• Work safely alone and as part of a team, adhering to all electrical safety procedures.
• Contribute to a strong team environment by assisting teammates to achieve mutual goals.

Qualifications and Competencies:

• High school diploma or equivalent required.
• Associate degree from an accredited 2-year technical college in Electrical Power or similar military experience preferred.
• At least 5 years of relevant experience.
• NETA Certification (III or IV) highly preferred or equivalent skills/experience.
• OSHA 30-hour, MSHA, NFPA 70-E, CPR/First Aid/BBP/AED training preferred.

Physical Requirements:

• Lift, push, pull, and carry items up to 75 lbs.
• Pass a fit-for-duty physical exam.
• Stand, stoop, kneel, and bend for prolonged periods.
• Perform manual labor for 12+ hours per day.
• Have acute hearing and strong field of vision.
• Work in demanding physical and inclement weather conditions.

Ideal Candidate Traits:

Lead with integrity and prioritize safety. Value teamwork and accountability. Focus on the customer. Have an entrepreneurial spirit. Communicate effectively. Stay curious and love to learn.

Who We Are:

At IPS, we're committed to empowering you to make a meaningful impact. As a leading service provider in power management, we serve over 30,000 customer locations across North America and the UK, helping them avoid downtime and ensure critical operations.

Benefits:

• Paid Time Off (PTO)
• 401k Employer Match
• Bonus Incentives
• Tuition Reimbursement
• Medical, Dental, and Vision plans
• Employee Assistance Program (EAP)
• And more!

IPS is an equal opportunity employer. Employment is contingent upon background and driving record checks, and successful completion of a pre-employment drug screen.