Sr. Field Service Technician

Honeywell International Inc.; Charlotte (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

Honeywell International Inc. in Charlotte/Raleigh seeks a Sr. Field Service Technician to lead field service operations delivering advanced separation and purification solutions for gas, liquids, and industrial processes.

You will manage commissioning, troubleshooting, system integration, and customer training while coordinating with engineers and contractors to ensure safety and efficiency. This role requires travel up to 75%, strong technical skills in HVAC/building systems, and a focus on

Qualifications

• HVAC and building systems knowledge required.
• Experience with system integration, networking, and software interfaces.
• Proficiency with MS Outlook, Word and Excel.
• Ability to read mechanical/electrical drawings.
• Valid driver’s license and willingness to travel up to 75%.

Responsibilities

• Commissioning Control Systems
• Install software, checkout control systems, start-up and commission, fine-tune operations.
• Troubleshoot hardware and software issues and meet specifications.
• Perform Open systems and/or 3rd party integrations
• Complete technician work under estimated hours and within time frame.
• Manage scope and protect financial impact; obtain change orders when needed.
• Follow Configuration Management policy and back-up changes.
• Coordinate with trades, contractors, and Honeywell engineering.
• Coordinate with trades and contractors to complete commissioning tasks.
• Set up and assign work to balancer as required.
• Coordinate with Solution Design Center or local engineer.
• Be able to manage projects and oversee customer management.
• Conduct system functional training and obtain sign-off.
• Support sales/project manager on surveys and retrofit layouts.
• Ensure Health, Safety and Regulatory compliance.
• Carry out hazard/risk assessments and report opportunities for improvement.
• Maintain documentation and Honeywell assets.
• Be aware of security clearances and customer requirements.
• Travel within service area; occasional overnight stays.
• Driving record acceptable to Honeywell.

Skills

HVAC systems

Control systems

Building facilities

Networking protocols

BACnet

Modbus

OPC

LON

Mechanical drawings

Driver's license

MS Office

System integration

PC networking

Travel 75%

Education

Bachelor’s in Engineering

Technical college degree

High School Diploma/GED

Job description

As a Sr. Field Service Technician here at Honeywell, you will play a critical role in delivering advanced separation and purification solutions for gas, liquids, and industrial processes. You will lead field service operations, ensuring high-quality service delivery and operational efficiency while supporting sustainability goals through optimized resource utilization and reduced emissions. You’ll work out of our Charlotte, NC or Raleigh, NC location. In this role, you will impact product quality and customer satisfaction by providing expert technical support and leading field service teams to resolve complex issues efficiently and effectively.

Responsibilities

• Commissioning Control Systems
• Install pre-engineered software, checkout control systems, start-up and commission systems and fine tune operations as per customer requirements or job specification. Use productivity tools such as wireless commissioning to improve efficiency.
• Troubleshoot hardware and software issues, make changes to meet specification requirements. May involve re-engineering effort or system re-design
• Perform Open systems and/or 3rd party integrations
• Complete technician work under estimated hours and within allocated time frame.
• Be aware of Honeywell’s scope of work and protect financial impact due to changes by supporting and obtaining change orders wherever appropriate.
• Ensure that Configuration Management policy is followed which involves back-up of all changes on an on-going basis during installation and final archiving of Honeywell hardware and software on Honeywell Server (ADEPT)
• Coordination with other trades and Customer/General Contractor/Mechanical Contractor as well as Honeywell engineering
• Coordinate work with other trades and upper tier contractors to accomplish Honeywell’s commissioning task most effectively. Specifically work with electrical contractor and ensure installation is completed per Honeywell’s drawings and guidelines. Manage Honeywell equipment deliveries, storage, handling at site and correct installation by sub contractors.
• Set up and assign work to balancer as required.
• Coordinate with Solution Design Center or local engineer to understand scope, hardware, software, graphics and as-built details
• Be able to manager projects
• Customer management and sales support activity
• Conduct system functional training as required per contract
• Demonstrate system and obtain sign-off as per contract
• Support sales/Project Manager on surveys, application selection, and layout of potential retrofit opportunities. Support sales and delivery for high end complex integrated/networked solutions specifically for layouts, configuration, system architecture design and be able to present to customer/consultant whenever required.
• Health, Safety and Statutory Compliance
• Carry out hazard and risk assessments for all tasks according to Honeywell policy and regulatory requirements.
• Report near misses, incidents and other opportunities for improvement.
• Administrative responsibilities
• Be responsible for Honeywell’s assets such as tools, proprietary software, and site database.
• Keep documentation and paperwork up-to-date –customer/contractor requests for changes, extra work, overtime, commissioning binder, etc
• Other Requirements
• Security and other clearances as required by customer
• Ability to travel throughout the service area, with occasional overnight stays
• The successful candidate must have a driving record acceptable to Honeywell

Qualifications

• Associate, technical college degree or Bachelor’s in Engineering OR in lieu of degree High School Diploma/GED, 1+ years experience in technically related field work in HVAC
• 1 years experience with building systems. Programming, PC, and general network knowledge.
• 1 year experience in Microsoft Outlook, Word, Excel, and internet browsers
• 1 years Experience with system integration, networking and software interfaces
• 1 years Knowledge of HVAC systems, control systems, mechanical system operation and building facilities. (For HVAC TECH)
• 1 years Knowledge network and integration abilities to be able to work on multiple protocols like BACnet, Modbus, OPC, LON, etc.
• 1 years Ability to read and interpret mechanical/electrical drawings and diagrams.
• Must have a valid driver’s license
• Travel up to 75% throughout Southern U.S. and Caribbean

We Value

• Experience leading field service teams and managing customer relationships.
• Strong problem-solving skills and ability to drive continuous improvement.
• Customer-focused mindset and ability to work collaboratively across teams.

Benefits

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more

Honeywell is an equal opportunity employer. Qualified applicants for employment with Honeywell will be considered without regard to race, color, national origin, religion, age, sex (including sexual orientation, gender identity, and pregnancy) disability, protected veteran status, or any other legally protected status

About Us

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission‑critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.