Sr. Executive Team Leader (Assistant Store Manager) - Fargo, ND

Roundel; Fargo (ND); On-site; USD 80,000 - 159,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Paid time off

Job summary

Target is seeking a Sr. Executive Team Leader (ETL) in Fargo to run a profitable growth business that serves families every day. You will lead a team of experts dedicated to guest satisfaction, develop leaders who care for guests and colleagues, and drive omnichannel and store profitability.

Responsibilities include delivering guest experiences, coaching ETLs, analyzing metrics, planning staffing, and implementing best practices across operations, safety and merchandise protection.

Qualifications

• Guest service fundamentals and experience building and managing a guest-first culture on your team.
• Retail fundamentals: sales trends, inventory, guest shopping patterns, pricing and promotions.
• Plan department workload monthly/quarterly and manage a team to meet sales goals.
• Leverage competitor insights to drive objectives.
• Lead multi-level leaders; create strategies and goals.
• Recruiting, selecting and talent management of hourly and exempt team members and leaders.

Responsibilities

• Deliver guest experience commitments consistently.
• Hold ETLs accountable for guest experiences through operations, training and recognition.
• Review area metrics; identify gaps and take action to improve.
• Lead and develop ETLs to elevate team performance.
• Plan staffing and schedules to support business needs and profitability.
• Drive total store sales and omnichannel growth; contribute to total store profitability.
• Lead safety, security and compliance across the department.
• Protect merchandise and lead training on loss prevention.

Skills

Guest service

Retail fundamentals

Workload planning

Competitive insights

Leadership of multi-level teams

Talent management

Education

4-year degree or equivalent experience

Job description

The pay range is $80,000.00 - $159,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT THE SR. ETL ROLE

You work side by side with the Store Director to run a profitable growth business that has one purpose: to help all families discover the joy of everyday life. You lead a sales force of experts that are passionate about making sure guests get what they came for (plus a little more) every time they shop at your store. You develop leaders who care about their team members, and team members who care about their guests and each other. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career.

• Guest service fundamentals and experience building and managing a guest-first culture on your team
• Retail business fundamentals, including understanding department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
• Setting and planning of department(s) monthly/quarterly workload to support business priorities and managing a team to meet sales goals.
• Leveraging competitor insights to drive business objectives
• Managing a team of multi-level leaders and creating business-specific strategies and goals
• Recruiting, selecting and talent management of hourly and exempt team members and leaders

As a Sr. Executive Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:

• Consistently delivers guest experience commitments
• Holds TLs accountable to deliver exceptional guest experiences through consistent operations, accountability, team development, training and recognition.
• Celebrates outstanding guest experiences across teams and ensures recognition is consistent and meaningful.
• Reviews area guest, financial, and team metrics to identify gaps and understand team behaviors and takes action to improve
• Celebrates wins, sets clear priorities, and leads actions that drive results and enhance the guest experience.
• Partners across teams to create an easy, inspiring and friendly guest experience.
• Assist the Store Director in planning, strategizing and building the business.
• Drive total omnichannel store sales, demonstrate how you, your team and your departments contribute to and impact total store profitability.
• Anticipate and identify changes in store-specific trends and drive sales growth in your departments by leaning into key seasons, events and weekends.
• Leverage your reports (financial, operational, team and guest) to understand the business; Share key insights and themes with the Store Director in support of total store strategy and growth.
• Lead and create a culture of executing all best practices by understanding where operational shortage can occur throughout the building, build routines and action plans to resolve opportunities, and establish clear goals and expectations to hold team accountable.
• Know and assess the competition and leverage guest insights and feedback to drive the business and be the destination of choice for our guests.
• Manage a confident and knowledgeable sales force that delivers a differentiated experience for our guests and prioritizes the guest over task.
• Manage an efficient operation to fund future growth.
• Anticipate staffing needs, talent plan, recruit, hire and retain a passionate team for area specific knowledge and expertise.
• Actively develop, coach and train your team.
• Lead your ETLs to develop and coach their team to elevate the skills and expertise needed to be best for the guest.
• Demonstrate and promote inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
• Establish a culture of accountability through clear expectations and consistent performance management.
• Support the Store Director in owning and implementing exempt and hourly schedules that align to guest and business needs (including weekends, mornings, evenings, overnight and appropriate seasonal adjustments).
• Plan, lead and follow-up on organizational and operational change.
• Always demonstrate a culture of ethical conduct, safety and compliance; lead and hold the ETLs accountable to work in the same way.
• Develop and lead the safety culture and performance of the department through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
• Lead an instore security culture by focusing on deterrence, response and resolution in order to improve physical security processes.
• Lead merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices.
• As a key carrier, implement all safe and secure training and processes
• Address all store emergency and compliance needs
• Regularly assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts
• All other duties based on business needs.

WHAT WE ARE LOOKING FOR

This may be the right job for you if:

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
• You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
• You are open to working a variable work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times).

The good news is that we have some amazing training that will help teach you everything you need to know to be a Sr. Executive Team Leader. But, there are a few skills you should have from the get-go:

• 4-year degree or equivalent experience
• Strong interpersonal and communication skills
• Strong business acumen
• Comfortable dealing with ambiguity
• Manage conflict, lead and hold others accountable
• Relate well with and interact with all levels of the organization
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Manage workload and prioritize tasks independently

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports and information
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds
• Accurately handle cash register operations as needed
• Climb up and down ladders
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary)
• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive‑Up, carryout, etc.
• Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary

Benefits Eligibility

Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_E

Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to [e-mail]. Non‑accommodation‑related requests, such as application follow‑ups or technical issues, will not be addressed through this channel.

Target is one of the world’s most recognized brands and one of America’s leading retailers. We make Target our guests’ preferred shopping destination by offering outstanding value, inspiration, innovation and an exceptional guest experience that no other retailer can deliver. Target is committed to responsible corporate citizenship, ethical business practices, environmental stewardship and generous community support. Since 1946, we have given 5 percent of our profits back to our communities. Our goal is to work as one team to fulfill our unique brand promise to our guests, wherever and whenever they choose to shop. We'll contact you if you're selected for next steps. In the meantime, follow us at A Bullseye View for the latest news. Our Benefits We care about and invest in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.