Sr. Executive Assistant - LillyDirect

Lilly; San Francisco (CA); On-site; USD 45,000 - 69,000; Full time

Job summary

LillyDirect is seeking a Senior Executive Assistant to act as a strategic partner to the Chief Marketing Officer and Chief Product & Technology Officer. The role manages executive operations, scheduling, travel, and communications to enable leaders to scale marketing, product, design, engineering, and technology capabilities.

The position requires discretion, proactive problem-solving, and strong stakeholder management across a highly matrixed environment.

Qualifications

• High School Diploma or GED.
• 5 years previous experience at the senior administrative assistant level
• Authorized to work in the United States on a full-time basis.

Responsibilities

• Lead executive operations and calendar management for the CMO and CPTO.
• Draft and coordinate executive communications and presentations.
• Coordinate travel, meetings, and leadership events across time zones.
• Manage confidential information with discretion.
• Support budget administration and expense reporting as needed.
• Partner with LillyDirect administrative professionals to ensure consistent executive support.

Skills

Calendar management

Executive support

Stakeholder management

Budget administration

Confidential information handling

AI tools

Education

High School Diploma

Tools

Microsoft Office

Claude

Copilot

Job description

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.

Purpose

The Senior Executive Assistant serves as a strategic partner to the LillyDirect Chief Marketing Officer and Chief Product & Technology Officer. This role manages executive operations, communications, scheduling, travel, and organizational effectiveness activities so both leaders can focus on building and scaling LillyDirect’s marketing, product, design, engineering, and technology capabilities.

This position operates in a fast-paced, highly visible environment requiring exceptional judgment, discretion, prioritization, and stakeholder management. The successful candidate will anticipate needs, remove administrative barriers, coordinate across teams, and help drive operational excellence across two critical leadership functions.

Key Responsibilities

Executive Operations & Calendar Management

• Lead as the ambassador for the offices of the CMO and CPTO of LillyDirect, bringing a high level of respect, courtesy, engagement, and a values-driven approach across all internal and external relationships.

• Manage highly complex scheduling and calendars across multiple time zones, ensuring alignment with business priorities and strategic objectives.

• Proactively identify scheduling conflicts, competing priorities, and opportunities to improve executive effectiveness.

• Coordinate leadership meetings, operating reviews, business updates, executive staff meetings, and governance forums.

• Ensure leaders are appropriately prepared through agenda management, briefing materials, and proactive follow-up.

• Manage logistics for internal and external engagements, including executive visits, team offsites, recruiting activities, and leadership events.

Communication & Relationship Management

• Serve as a primary liaison for the CMO and CPTO with internal and external stakeholders.

• Draft, edit, review, and coordinate executive communications, presentations, talking points, and organizational announcements.

• Facilitate communication flow between leadership teams, business partners, and key cross-functional stakeholders.

• Attentively maintain strong working relationships across LillyDirect and broader Lilly enterprise functions: Tech@Lilly, Global Marketing, and Global Customer Capabilities.

• Impeccable record of maintaining and managing confidential, need-to-know, and sensitive information.

Strategic Coordination & Organizational Support

• Drive execution of leadership priorities, special projects, and organizational initiatives.

• Track action items and decisions from leadership meetings and ensure timely follow-up.

• Assist with planning and coordination of leadership team meetings, all-hands meetings, town halls, AMAs, offsites, and employee engagement events.

• Maintain awareness of key business priorities, organizational changes, hiring activities, and critical milestones.

• Coordinate onboarding activities for new leaders and team members.

Travel & Meeting Logistics

• Coordinate complex domestic and international travel arrangements.

• Develop comprehensive itineraries and ensure all travel-related logistics are seamlessly executed.

• Manage meeting logistics, including venue selection, catering, technology arrangements, and executive hosting needs.

• Support leadership participation in enterprise meetings, external conferences, and industry events.

Administrative Leadership

• Identify opportunities to improve executive support processes and business operations.

• Partner with other LillyDirect administrative professionals to ensure consistent executive support across the leadership team.

• Support budget administration, expense reporting, invoice processing, and procurement activities as needed.

• Serve as a key contributor to a culture of operational excellence, customer focus, and teamwork.

Basic Requirements

• High School Diploma or GED.

• 5 years previous experience at the senior administrative assistant level

• Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1

Additional Preferences

• Strong proficiency with AI tools including Claude, and Copilot

• Experience supporting Vice President, Senior Vice President, or equivalent executive-level leaders.

• Expert Microsoft Office skills across all core apps: Outlook, Teams, Word, Excel, and Powerpoint.

• Exceptional organizational, communication, and time management skills.

• Ability to manage multiple competing priorities with minimal supervision.

• Proven ability to handle confidential business information with discretion.

• Thrives in ambiguity and rapidly evolving business environments.

• Experience supporting multiple executives simultaneously.

• Experience supporting leaders in product, technology, digital, marketing, consumer, healthcare, or high-growth organizations.

• Strong executive presence and stakeholder management skills.

• Demonstrated ability to anticipate needs and operate proactively.

• Experience coordinating executive recruiting, onboarding, and leadership events.

• Ability to thrive in a highly matrixed, rapidly evolving environment.

• Strong project management and problem-solving capabilities.

• Experience supporting geographically distributed teams.

Success in the Role

• Anticipates needs before they arise.

• Helps the CMO and CPTO maximize focus on strategic work.

• Creates structure and clarity in a fast-moving environment.

• Builds trusted relationships with leaders across LillyDirect and Lilly.

• Demonstrates sound judgment, professionalism, discretion, and a strong service mindset.

• Consistently raises the effectiveness of the executive team they support.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( https://careers.lilly.com/us/en/workplace-accommodation ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women’s Initiative for Leading at Lilly (WILL).

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is

$33.89 - $49.71

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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