Sr Enterprise Account Executive - Manufacturing

ServiceNow; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 150,000 - 210,000; Full time

Job summary

ServiceNow is seeking a Senior Enterprise Account Executive for Manufacturing to drive new business revenue from a SaaS license model. You will develop account and territory plans, research prospects, and execute field sales within an assigned set of accounts.

You will engage with CFO, CIO, COO and other executives, orchestrate a cross-functional team, advise on IT roadmaps, and travel up to 50%. ServiceNow emphasizes an equal-opportunity, flexible work culture.

Qualifications

• 10+ years of sales experience within software or SaaS.
• Experience establishing trusted relationships with current and prospective clients and other teams.
• Experience producing new business, negotiating deals, and maintaining healthy C-Level relationships.
• Experience achieving sales targets.
• Experience integrating AI into work processes, using AI-powered tools or analyzing AI-driven insights.
• Ability to understand the bigger picture of IT plans.
• Experience promoting a customer success focus in a team environment.
• Willingness to travel up to 50%.

Responsibilities

• Develop relationships with multiple C-suite personas across all product sales.
• Oversee client relationship mapping to the account team, orchestrating an account strategy with a broad virtual team.
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their IT roadmap.
• Identify the right specialist resources to bring into a deal, at the right time.

Skills

Sales experience

C-suite relationships

AI integration

Negotiation

Target attainment

Strategic account

Job description

Sr Enterprise Account Executive - Manufacturing

• Full-time
• Employee Type: Regular
• Region: AMS - North America and Canada
• Work Persona: Flexible or Remote

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time

To be successful in this role you have:

• 10+ years of sales experience within software OR solutions sales organization
• Experience establishing trusted relationships with current and prospective clients and other teams
• Experience producing new business, negotiate deals, and maintain healthy C-Level relationships
• Experience achieving sales targets
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• The ability to understand the "bigger picture" and our plans around IT
• Experience promoting a customer success focus in a "win as a team" environment

Willingness to travel up to 50%

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [emailprotected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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