Sr Enterprise Account Executive - Healthcare (Provider) - OHIO

ServiceNow

Ohio

Hybrid

USD 120,000 - 180,000

Full time

5 days ago

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Job summary

ServiceNow is seeking a senior sales professional to generate new business revenue from a SaaS license model. You will conduct account and territory planning, research prospective customers, and apply field-based sales strategies within defined prospects and territories.

You will build relationships with CIOs, CFOs, COOs, and other executives, coordinating with a broad virtual team to guide deals from initial engagement to closure.

Qualifications

10+ years of sales experience within software or solutions sales organizations.
Experience establishing trusted relationships with current and prospective clients and cross-functional teams.
Proven record of producing new business, negotiating deals and maintaining healthy C-level relationships.
Experience achieving sales targets in a SaaS environment.
Experience leveraging AI to improve workflows, decisions, or insights.
Ability to understand the bigger picture of IT plans and roadmaps.
Promoting a customer-success mindset in a win-as-a-team culture.
Willingness to travel up to 50%.

Responsibilities

Develop relationships with multiple C-suite personas across product sales.
Oversee client relationship mapping and orchestrate account strategy with a broad virtual team.
Act as trusted advisor to customers, aligning ServiceNow offerings with their IT roadmap.
Identify appropriate resources to bring into deals at the right time.

Skills

Sales experience

C-level relationships

AI in sales

Strategic account planning

Territory management

Job description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
Identify the right specialist/ support resources to bring into a deal, at the right time

To be successful in this role you have:

10+ years of sales experience within software OR solutions sales organization
Experience establishing trusted relationships with current and prospective clients and other teams
Experience producing new business, negotiate deals, and maintain healthy C-Level relationships
Experience achieving sales targets
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
The ability to understand the \"bigger picture\" and our plans around IT
Experience promoting a customer success focus in a \"win as a team\" environment
Willingness to travel up to 50%

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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