Sr. Engineer - Quality Assurance Engineer (CXD)

Toyota North America; Plano (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Toyota North America is seeking a Senior Engineer to support development, launch, and ongoing improvement of multimedia and connected services products. You will partner with NA and global stakeholders to ensure high-quality, customer-focused solutions.

The role requires leading technical evaluations, defining requirements, and ensuring alignment across teams while driving continuous improvement and technical excellence.

Qualifications

• Bachelor's degree in a technical field with 6+ years in multimedia/telematics or related automotive tech.
• Experience delivering products through full lifecycle from concept to launch.
• Willingness to travel up to 10% as needed.

Responsibilities

• Lead evaluation and launch of next-gen multimedia and telematics products, define requirements and review architecture.
• Manage product evaluation across planning, design, implementation, testing, launch, and support.
• Collaborate with NA teams, suppliers, and Toyota stakeholders to align priorities and deliver solutions.
• Develop and improve standard processes to boost quality, efficiency, and customer value.
• Support post-launch QA and drive root-cause analysis and corrective actions.
• Monitor progress and manage risks related to schedule, cost, quality, and performance.
• Identify gaps and drive continuous improvement across programs.
• Recommend solutions to remove barriers and improve delivery.
• Benchmark industry trends and customer feedback to shape future strategies.

Skills

Communication

Relationship management

Analytical skills

Stakeholder engagement

Education

Bachelor's degree in Computer Engineering / Electrical Engineering / Computer Science

Master's degree or higher in Engineering

Tools

API integrations

Web services

Linux/UNIX

AWS

Azure

macOS

Job description

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.

Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration related employment (e.g., H 1B, O 1, E 3, H 1B1, TN, F 1 OPT, F 1 STEM OPT, F 1 CPT, “job flexibility benefits” [also known as I 140 or Adjustment of Status portability], etc.) now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future.

What We're Looking For

Toyota's Connected Experiences Division (CXD) is delivering the next generation of connected vehicle experiences through multimedia, telematics, and connected services technologies. Our team works at the intersection of software, hardware, customer experience, and product quality to bring innovative mobility solutions to customers across North America.

We are looking for a passionate and highly motivated Senior Engineer to support the development, launch, and continuous improvement of multimedia and connected services products. Reporting to the Quality Assurance Manager, this role will partner with North American and global stakeholders to deliver high-quality products while driving technical excellence, product innovation, and customer value.

What You'll Be Doing

Success in this role means helping Toyota launch reliable, high-quality multimedia and connected services products while balancing customer needs, technical requirements, quality expectations, and business objectives. You will play a key role across the product lifecycle, collaborating with internal teams, global partners, and suppliers to bring innovative connected experiences to market.

• Lead the evaluation and launch of next-generation multimedia and telematics products, including defining technical requirements, reviewing system architecture, and ensuring software quality.
• Manage product evaluation activities throughout the entire lifecycle, including planning, analysis, design, implementation, testing, launch, and ongoing support.
• Partner with North American teams, suppliers, and Toyota Motor Corporation stakeholders to align priorities and deliver customer-focused connected services solutions.
• Develop and improve standard processes that enable teams to focus on product quality, efficiency, and customer value.
• Support post-launch quality assurance activities and help resolve product issues through effective root cause investigation and corrective actions.
• Monitor project progress and proactively manage risks related to schedule, cost, quality, and performance objectives.
• Identify issues, concerns, and process gaps while driving continuous improvement and lessons learned activities.
• Recommend and implement solutions that remove barriers and improve overall program execution and delivery.
• Benchmark industry trends, competitive products, and customer feedback to help shape future connected services and multimedia product strategies.

What You Bring

• Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, or a related technical field.
• 6+ years of experience supporting multimedia systems, telematics products, connected services, or related automotive technologies.
• Demonstrated automotive industry experience focused on connected services, telematics platforms, or multimedia products.
• Experience developing technical requirements, functional specifications, architecture documentation, or system-level designs.
• Experience successfully delivering products through the full product development lifecycle.
• Experience working with suppliers and external vendors throughout product development and launch activities.
• Strong communication, relationship management, analytical, and stakeholder engagement skills.
• Willingness to travel up to 10% as business needs require.
• A motor vehicle record that is acceptable by company standards is required for this position.

Added Bonus If You Have

• Master's degree or higher in Engineering or a related technical discipline.
• Extensive experience supporting automotive telematics, connected services, multimedia platforms, or digital customer experiences.
• Experience working with API integrations, web services, Linux, UNIX, macOS, AWS, Azure, or comparable technology platforms.
• Experience with programming languages and technologies such as Java, C#, HTML5, CSS3, JavaScript, PHP, C++, SQL, Swift, Android, or Cocoa Touch.
• Professional certifications such as PMP, ITIL, Six Sigma, ACP, APMG, or DSDM.

What We'll Bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork, flexibility, and respect.
• Professional growth and development programs to help advance your career, as well as tuition reimbursement.
• Team Member Vehicle Purchase Discount.
• Toyota Team Member Lease Vehicle Program (if applicable).
• Comprehensive health care and wellness plans for your entire family.
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute (if applicable).
• Paid holidays and paid time off.
• Referral services related to prenatal services, adoption, childcare, schools, and more.
• Tax-advantaged accounts (Health Savings Account, Health Care FSA, Dependent Care FSA).
• Relocation assistance (if applicable).

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.