Sr. Engagement Manager, Professional Services, AWS Strategic Industries

Amazon Web Services (AWS); Chicago (IL); Vor Ort; USD 154.000 - 208.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) matching

Zusammenfassung

Amazon Web Services, Inc. in Chicago seeks a Sr. Engagement Manager to lead delivery of complex cloud projects within AWS ProServe.

You will blend scope management, technical leadership and cross‑functional collaboration to ensure AWS‑based solutions meet client outcomes. You will guide conversations with executives, translate business needs into technical requirements, and mitigate risks while aligning with Well‑Architected and CAF frameworks.

Qualifikationen

• 5+ years leading multiple Agile teams concurrently or at scale.
• 5+ years delivering enterprise IT engagements.
• 5+ years cloud computing experience.
• Experience with executive and stakeholder negotiation for enterprise deals.

Aufgaben

• Lead and manage complex cloud migration and implementation projects.
• Guide technical decisions and strategic planning using AWS services and best practices.
• Bridge business requirements with technical solutions and map to business outcomes.
• Decompose complex problems into actionable deliverables and manage risks.
• Contribute to technical documentation and define standards.

Kenntnisse

Agile leadership

Enterprise IT engagements

Cloud computing

Executive stakeholder mgmt

C-level engagement

Tools

Jira

Rally

VersionOne

Taiga

Jobbeschreibung

Description

The Amazon Web Services Professional Services (ProServe), Strategic Industries Delivery Practice is seeking a highly experienced, skilled and versatile Sr. Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine scope management, technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with AI‑led technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well‑Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade‑off decisions considering performance, scalability, security, and business impact. Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain‑specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross‑organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, elevate when appropriate, and drive projects to successful completion, while exceeding customer expectation. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Key job responsibilities

• Leading and managing complex cloud migration and implementation projects
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
• Distilling customer needs into clear technical requirements and map them to business outcomes
• Decomposing complex technical problems into actionable, deliverable solutions
• Contributing to technical documentation and define documentation standards

About The Team

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.

Work/Life Balance - We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• 5+ years of leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scale experience
• 5+ years of leading and delivering enterprise‑level IT engagements experience
• 5+ years of cloud computing experience
• Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)
• Experience working with, presenting to, and negotiating with C‑level executives, IT, lines of business, procurement, finance, legal and internal stakeholders for sizeable commercial/enterprise deals

Preferred Qualifications

• 5+ years of delivering customer engagements in a professional services role experience
• AWS certification
• Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga
• Experience working with and presenting to C‑level executives, IT, and lines of businesses across organizations or equivalent
• active project management certification (e.g., APM, CSM, PMI‑ACP, PRINCE2)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

• Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

• USA, IL, Chicago - 153,600.00 - 207,700.00 USD annually
• USA, NJ, Jersey City - 168,900.00 - 228,500.00 USD annually
• USA, NY, New York - 168,900.00 - 228,500.00 USD annually
• USA, TX, Dallas - 153,600.00 - 207,700.00 USD annually
• USA, VA, Arlington - 153,600.00 - 207,700.00 USD annually

Company

Amazon Web Services, Inc.

Job ID: A10574695