Sr. EDI Analyst

KIND; United States; On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

401(k) plan with company match

Flexible Paid Time Off

Health, dental & vision insurance

Casual office dress code

Dynamic work environment

Job summary

An innovative health and wellness company in the United States is seeking a Sr. EDI Analyst to enhance EDI operations within the supply chain. The ideal candidate will have expertise in EDI transactions, SAP S/4HANA, and troubleshooting, acting as the primary liaison for data exchanges. This full-time role offers a competitive salary and benefits in a dynamic environment focused on healthy snacking.

Qualifications

• 3-5 years of experience in EDI implementation and support.
• Proven ability to lead and influence stakeholders.
• Experience with EDI standards (X12, EDIFACT).

Responsibilities

• Support EDI operations within supply chain and OTC.
• Analyze business requirements for EDI.
• Monitor EDI production systems and resolve issues.

Skills

EDI transactions expertise

SAP S/4HANA Public Cloud knowledge

Strong data analysis skills

Excellent communication skills

Problem-solving abilities

Education

Bachelor's degree or equivalent work experience

Tools

ERP systems

Job description

Who We Are... As a collection of brands including KIND, Nature’s Bakery, and trü frü within the Health and Wellness Division of Mars Snacking, we are proud to offer healthy snacking options to our consumers. From granola to snack bars and better for you hyper-chilled and hyper-dried chocolate covered fruit, we believe that the choice to snack healthier should be an easy and desirable one. With real, recognizable ingredients in every bite, we’re on a mission to inspire everyone to snack better.

We’re on the lookout for passionate associates to join our dynamic, growth-oriented team! If you’re someone who loves to dive in and make things happen, we want you!

Join us to become the foremost leader in health & wellness and provide healthy snacking choices to our consumers! Come be part of our journey to become the leading force in health and wellness, providing tasty and nutritious snacking choices to our consumers!

What You’ll Do

We are seeking an experienced Sr. EDI Analyst to support, analyze, and enhance EDI operations within a supply chain and order-to-cash (OTC) environment integrated with SAP S/4HANA Public Cloud. This role serves as the primary liaison between SAP and EDI trading partners, ensuring smooth data exchange, compliance, and operational efficiency across internal teams, 3rd-party logistics (3PL) providers, co-packers, and co-manufacturers—both domestic and international.

The ideal candidate will have expertise in EDI transactions, SAP S/4HANA Public Cloud Supply Chain, Order-to-Cash (OTC) processes, system troubleshooting, onboarding new trading partners, and optimizing data flow within an ERP-integrated supply chain network. The EDI Analyst will work closely with internal stakeholders, SAP solution leads, and external partners to drive automation, resolve issues, and continuously improve EDI processes.

How You’ll Do It

EDI Technical Analysis & Subject Matter Expertise

• Serve as the SME for EDI transactions within SAP S/4HANA Public Cloud operating environment.
• Provide guidance to customer support teams, trading partners, development teams, and EDI providers.
• Analyze business requirements for EDI and develop functional specifications for application developers.
• Lead the onboarding of new trading partners, ensuring seamless integration.
• Implement new EDI transactions to enhance automation and streamline operations.
• Support SAP S/4HANA Public Cloud integration with supply chain and OTC processes, ensuring data consistency and compliance.

EDI Issue Resolution & System Support

• Monitor EDI production systems and take appropriate action to resolve issues proactively.
• Troubleshoot and resolve EDI processing issues for internal and external customers.
• Investigate and reprocess failed EDI transactions, ensuring data accuracy.
• Collaborate with trading partners’ EDI teams and communication providers to resolve transmission issues.
• Maintain EDI mailbox monitoring and follow up on outstanding issues.
• Manage EDI provider portals, ensuring system uptime and data integrity.
• Ensure alignment of EDI transactions with SAP S/4HANA Public Cloud Supply Chain and OTC workflows.

EDI System Enhancement & Continuous Improvement

• Enhance monitoring systems to track end-to-end processing of EDI messages.
• Maintain comprehensive EDI documentation, including work instructions and standard operating procedures (SOPs).
• Establish and track Key Performance Indicators (KPIs) to measure efficiency and compliance.
• Analyze trends, identify process gaps, and recommend improvements to optimize EDI workflows.
• Develop strategies to increase automation, minimize errors, and improve data accuracy.
• Collaborate with the SAP S/4HANA team to continuously improve Order-to-Cash and Supply Chain execution.

Relationship Management with Customers, 3PLs, Co-Packers, and Co-Manufacturers

• Ensure timely and accurate EDI data reporting to partners.
• Address transaction failures and escalate issues as necessary.
• Identify performance gaps and provide coaching and mentoring to improve service levels.
• Collaborate with internal Supply Chain, Logistics, and IT teams to maintain alignment between EDI processes, SAP S/4HANA Public Cloud, and OTC operations.

Project Management & Implementation

• Develop and execute EDI project work plans, adjusting to changing requirements.
• Provide status updates to business users on the progress of EDI projects and implementations.
• Manage projects involving multiple trading partners, ensuring seamless execution.
• Work with IT and external EDI providers to implement new integrations, upgrades, and enhancements.
• Facilitate daily scrum meetings to drive alignment on priority and progress.
• Escalate resource or partner-related issues to the technical lead as needed.

You have…

• Bachelor’s degree or equivalent work experience in IT, Supply Chain, or Business Systems.
• 3-5 years of experience in EDI implementation, troubleshooting, and system support.
• Strong knowledge of EDI transactions and formats, particularly within Supply Chain and Order-to-Cash (OTC) processes.
• Hands-on experience with EDI transactions 850, 860, 940, 945, 943, 944, 947, 846, 856, 870, 888, and more.
• Experience with SAP S/4HANA Public Cloud Supply Chain and OTC processes.
• Familiarity with EDI standards (X12, EDIFACT) and best practices for data exchange.
• Experience working with ERP systems (preferred: SAP S/4HANA Public Cloud) and third-party EDI providers.
• Strong data analysis and problem-solving skills, with the ability to identify root causes and implement fixes.
• Excellent communication skills (written & verbal) to engage with internal stakeholders and external trading partners.
• Proven ability to lead and influence stakeholders while ensuring alignment between business and IT teams.
• Strong customer service mindset, with a focus on responsiveness and issue resolution.
• Ability to work independently and collaboratively within cross-functional teams.
• Excellent organizational and time management skills, with the ability to manage multiple priorities effectively.

Pluses

• Experience with SAP S/4HANA Public Cloud integration tools and APIs.
• Familiarity with cloud-based EDI solutions and integration platforms.
• Knowledge of supply chain automation, logistics tracking, and warehouse management systems (WMS).
• Experience working with international EDI trading partners.

A reasonable estimate of the current base salary range for this position is $110,000.00 - $130,000.00. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ.

What We Offer

We are proud to provide a robust benefits package to help support you physically, financially, and emotionally through the big milestones and in your everyday life.

• Competitive salary, including a target bonus and an impressive benefits package.
• A 401(k) plan, complete with a generous company match!
• Flexible Paid Time Off. Choose what works best for you.
• Excellent health, dental & vision insurance, with options to fit you & your family’s needs.
• Casual office dress code - feel free to wear your KIND, Nature’s Bakery and trü frü gear!
• A dynamic, ambitious and fun work environment

EEO

We are committed to an inclusive workplace where diversity in all its forms is championed. We are proud to be an equal opportunity workplace and we are an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants with criminal histories, consistent with legal requirements. If you require special accommodation, please let us know.

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