Sr Director Warehouse & Packaging, Customization Services Operations

GEODIS; Brentwood (TN); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Paid parental leave

Telemedical access

Career development programs

Job summary

GEODIS is seeking a Senior Director of Warehouse, Packaging, and Customization Services Operations in Brentwood, TN. You will direct end-to-end supply chain operations for the PACS area, including packaging, light manufacturing, assembly, and related workflows.

This role requires extensive leadership, P&L oversight, and the ability to collaborate across campuses to drive continuous improvement and lean practices while ensuring customer satisfaction and revenue targets.

Qualifications

• Bachelor's degree required.
• Minimum 9 years of related experience or equivalent.
• Knowledge of packaging, light manufacturing and assembly.
• Experience in a 3PL environment preferred.
• Proficient in reading financial reports and creating reports.

Responsibilities

• Direct end-to-end warehouse, packaging, and customization services operations.
• Develop tools and practices for project quoting and revenue targets.
• Provide roadmap for PACS COE across campuses.
• Engage with customers to promote services and improvements.
• Coach shop-floor teams on safety, quality and productivity.
• Manage P&L and identify opportunities for efficiency.
• Build cross-functional relationships to align packaging and customization strategies.
• Foster continuous improvement and lean culture.

Skills

Packaging knowledge

Light manufacturing

Assembly

P/L management

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Sr Director Warehouse & Packaging, Customization Services Operations

Job Category: Operations

Requisition Number: SRDIR053248

• Posted : October 28, 2026
• Full-Time
• Hybrid

Locations

Showing 1 location

Brentwood, TN 37027, USA

Description

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. Our hybrid work schedule requires team members to be in the office four days per week, with the flexibility to work remotely one day each week.

Position Summary:

The Senior Director Warehouse, Packaging, and Customization Services Operations is responsible directing the overall end-to-end supply chain within the assigned distribution center; including Packaging, and Customization Services (PACS).

Job Duties: -

• Establishes tools and best practices to ensure project quoting and execution generate revenue in line with organizational targets
• Drives the fundamental requirements of the PACS COE matrix and provides a roadmap for campuses to achieve objectives
• Confers with customers and representatives of associated industries to evaluate and promote improved and expanded services in the area
• Serves as a subject matter expert for packaging and customization workflows including but not limited to light manufacturing, assembly, kitting and quality management
• Develops plans for effective use of materials, equipment and employee resources
• Serves as a champion of the LEAN culture; spends time on the “shop floor” coaching employees to focus on safety, quality and productivity
• Reviews distribution center & packaging and customization operational P&Ls to identify improvement opportunities; coordinates with campus leadership to adjust execution that meets profit targets
• Develops relationships with leadership throughout the organization to ensure alignment with packaging and customization best practices and strategies
• Manages customer relationships proactively to deliver overall customer satisfaction
• Focuses on organic growth with existing customers by identifying continuous improvement opportunities through collaboration with operations, engineering and supporting workstreams
• Identifies opportunities to increase the efficiency of packaging and customization operations through process improvements and training
• Builds business cases and creates a sense of urgency within the organization to focus on continuous improvement
• Other duties as required and assigned

What you need:

• Bachelor's degree from a 4-year college or university
• Minimum 9 years of related experience and/or training; or an equivalent combination of education and experience
• Knowledge of packaging, light manufacturing and assembly
• Experience in a 3PL environment preferred
• PC literate with a command of Microsoft Office products such as Word, Excel and Outlook
• Ability to read, analyze, and interpret financial reports, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, customers, and the general public
• Ability to properly manage P&L
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

What you gain from joining our team:

• Access wages early with the Rain financial wellness app.
• Free telemedical access to doctors and therapists through FirstStop Health available first day of employment!
• Health, dental, and vision insurance after 30 days of employment
• Paid maternity and paternity leave
• Access to career development, employee resource groups, and mentorship programs
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Free financial wellness programs
• Opportunities to volunteer and give back to your community
• + more!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.