Sr. Director, Technology & Systems

Scholarshipproviders; United States; Remote; USD 165,000 - 190,000; Full time

Benefits offered by this job

Health insurance

403(b) retirement plan

Accommodations

Job summary

Point Foundation seeks a visionary Sr. Director, Technology & Systems to own the technology foundation and multi-year roadmap for a national nonprofit.

This role will drive IT strategy, vendor relationships, data governance, CRM, cybersecurity, and AI adoption, guiding program and development teams to accelerate impact while maintaining controls. The position reports to the COO and is remote-based with occasional in-person LA-area meetings.

Qualifications

• 8-10+ years in technology or systems leadership, incl. 3-5 years at senior/director level in nonprofit or scaling org.
• Experience with CRM platforms (Salesforce, Blackbaud, or equivalent) and cloud collaboration (Microsoft 365).
• Hands-on experience deploying AI tools in an organizational setting, including adoption, training, and risk.
• Strong cross-functional leadership and ability to translate technical decisions for non-technical leaders.
• Discretion and judgment in handling sensitive organizational and constituent data.
• Committed to advancing equity and inclusion in all areas of responsibility and across the organization.

Responsibilities

• Own technology roadmap and multi-year strategy translating growth goals into systems & infrastructure.
• Advise on data governance, CRM strategy, and cybersecurity with department leaders.
• Lead vendor management and contract negotiations for technology partners.
• Oversee IT infrastructure and business continuity to support a nimble staff.
• Lead AI adoption and change management across the organization.

Skills

Technology leadership

Project management

Vendor management

CRM platforms

AI tools deployment

Executive communication

Cross-functional leadership

Data governance

Cybersecurity policy

Tools

Salesforce

Blackbaud

Microsoft 365

Claude

Job description

About Point Foundation

Point Foundation is the nation's largest scholarship-granting organization for LGBTQ+ and ally students, supporting 1,250 scholars in the 2026-27 academic year. Point provides scholars with financial support, leadership and career development, and a lifelong community of students, alumni, and leaders in every field and industry.

Point’s mission is to support the educational aspirations of LGBTQ+ and ally students to become impactful leaders in their lives, careers, and communities. Point is proud to be a top-rated nonprofit by watchdog groups including Charity Navigator, GuideStar, and the Better Business Bureau.

We pursue excellence in all we do and are building for scale - growing the number of scholars we serve, expanding leadership and career development opportunities, and innovating on the systems and technology that let a nimble team reach further every year.

Position Overview

Point Foundation seeks a visionary, innovative, and experienced Sr. Director, Technology & Systems to build the technology foundation that will carry Point into its next chapter of growth. This is a rare opportunity to own technology end-to-end at a prominent national organization. The Sr. Director will set the multi-year roadmap, serve as Point's internal authority on technology investment, and act as a trusted advisor and technical coach to leaders across Point’s Program and Development departments as they seek out the right technology to accelerate and streamline their work. This is also a chance to lead on AI: deciding where it genuinely creates capacity for a nimble team and bringing staff along, so new tools are actually adopted. For a leader who wants scope, real influence with the executive team, and a mission worth building for, this role offers all three.

Reports to

Chief Operating Officer - Kevin Wright

Status

Full-time, exempt

Supervises

Technology & Systems direct report(s); retained IT and technology vendors and consultants

Location

Remote position based in the greater Los Angeles area. Occasional in-person meetings and events require candidates to be located in, or willing to relocate to, the L.A. area. Relocation assistance available.

Essential Duties and Responsibilities

Technology Strategy & Roadmap

• Own Point's technology roadmap and strategy, developing a multi-year plan that translates organizational growth goals into a coherent systems and infrastructure strategy.


• Serve as the internal authority on major technology decisions, investments, and implementations, bringing clear recommendations and trade-offs to the COO.


• Evaluate the current tech stack end-to-end and sequence investments to systems scale with the organization rather than accumulating one at a time.


• Manage the technology budget, allocating resources across vendors, licenses, staff, and projects with fiscal accountability.


• Establish and maintain organization-wide standards for how technology is evaluated, procured, and implemented.


• Report on technology performance, risk, and roadmap progress to senior leadership and the Board as needed.

Organizational Technology Strategy & Advisory

• Advise Program Operations and Development Operations on data governance, CRM strategy, and cybersecurity, partnering with those directors to identify and implement the right tools for their needs.


• Establish organization-wide data standards, ensuring clean, consistent, and well-governed data across Program, Development, and Finance systems.


• Set cybersecurity policy and hold departments and vendors accountable to it, including training, access management, and incident response.

IT Vendor Management & Infrastructure

• Own the relationship with Point's retained IT vendor(s) and additional technology vendors, setting KPIs and holding them accountable for support, security, and value delivered.


• Lead RFP, selection, and contract negotiation processes for technology vendors, consultants, and platforms.


• Oversee day-to-day IT infrastructure and support - cloud collaboration environments, hardware, access, and business continuity - so a nimble staff is well supported.


• Continually evaluate the balance between in-house capability and external vendor support as the organization grows.

AI Adoption, Change Management & Team Leadership

• Lead AI integration across the organization, identifying where AI tools can meaningfully improve efficiency - and where they should not be used.


• Lead the training and change management needed for staff to adopt AI tools effectively and responsibly, including usage policy and risk guardrails.


• Lead organizational change management for new systems and processes, ensuring tools and workflows are genuinely adopted across departments, not just implemented.


• Lead, coach, and develop direct report(s), building internal capacity so technology knowledge is not concentrated in a single person.


• Translate technical decisions into terms non-technical department leaders can act on and rally around.

Requirements

• 8-10+ years in technology or systems leadership, including at least 3-5 years at a senior or director level owning technology strategy at a nonprofit or an organization going through significant growth or scaling.


• Demonstrated project management experience, running multi-stakeholder initiatives with competing timelines through to completion.


• Vendor and contract management experience, including running RFP processes for technology consultants and vendors.


• Experience with CRM platforms (Salesforce, Blackbaud, or equivalent) and cloud collaboration environments such as Microsoft 365.


• Hands-on experience evaluating and deploying AI tools in an organizational setting, including adoption, training, and risk.


• Proven ability to lead technology strategy cross-functionally, translating technical decisions into terms non-technical department leaders can act on and rally around.


• Working knowledge of data governance and cybersecurity policy, standards, and practice.


• Cross-functional leadership: able to manage up, down, and across a complex organization, and to manage internal staff and external vendors alike.


• Intellectual curiosity and drive to stay current on best-in-class technology and systems practices.


• Strong executive presence and verbal communication, including presenting to senior leadership and the Board.


• Highly organized and deadline-driven, managing multiple high-priority projects in a fast-paced environment.


• Discretion and sound judgment in handling sensitive organizational and constituent data.


• Passionate about Point's mission and enthusiasm about communicating the organization's philosophy, mission, and values.


• Commitment to advancing equity and inclusion in all areas of responsibility and across the organization.


• Preferred: experience with Claude or comparable AI platforms; experience managing and deploying enterprise-level software across an organization; and a security certification (such as CISSP) or project management certification (PMP).

Core Competencies - Our Ways of Working

• Ownership: Owns outcomes, not just tasks. Follows through on commitments or proactively resets expectations, and raises issues early and directly.


• Learn & Adapt: Stays curious and self-aware. Seeks feedback, reflects on impact, and applies learnings as conditions change.


• Focus & Excellence: Prioritizes the highest-impact work, delivers consistent high-quality results, and makes tradeoffs visible and intentional.


• Trust & Belonging: Builds relationships grounded in respect, honesty, and inclusion. Engages candidly, assumes good intent, and addresses issues constructively.


• Collaborate for Scale & Growth: Clarifies roles and handoffs, shares information transparently, commits to decisions once made, and designs sustainable, repeatable systems over "boutique" solutions.

Compensation and Accommodations

Pay range: $165,000 - $190,000/year. This role is also eligible for an annual bonus based on performance. Our total compensation goes well beyond salary: Point pays 100% of employee health insurance premiums, with coverage for dependents available at additional cost. Our full benefits package also includes a 403(b) retirement plan with an employer match of up to 3%.

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by law.

Accommodations: we want the process to work for you. If you need an accommodation at any stage - application, screen, interview, or work sample - tell your recruiter. Accommodations are offered proactively and are honored at every later stage.

The purpose of this job description is to provide an overview of the scope of the position. This is not a comprehensive list of duties and responsibilities.