Sr. Director, Technical Program Management - Card Tech

Capital One Group; McLean (VA); On-site; USD 270,000 - 308,000; Full time

Job summary

Capital One in McLean, VA is seeking a Sr. Director, Technical Program Management to lead the Card Tech TPM practice.

You will shape strategy, align engineering, product, design, and data science to deliver scalable, real-time experiences for customers and partners. The role demands deep technical leadership, 9+ years in technical programs, and a proven ability to build high-performing TPM teams using AWS and distributed systems.

Qualifications

• Bachelor's degree required.
• At least 9 years of experience managing technical programs.
• Experience leading TPM teams and scalable platforms.

Responsibilities

• Lead and grow a world-class TPM team delivering real-time experiences.
• Influence senior leadership with data-driven technical insights.
• Ensure execution with cross-functional collaboration across product, engineering, design and data science.

Skills

Technical leadership

Cross-functional collaboration

Problem solving

Communication

Systems thinking

Education

Bachelor's degree

Tools

AWS

Job description

Sr. Director, Technical Program Management - Card Tech

About Capital One: At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper. We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in.

About the Team

Our team focuses on developer experience, tooling, and infrastructure. We are an engineering-driven organization that acts as a force multiplier for more than 6,000 engineers. The kinds of problems we solve at that scale almost always end up solving for all Capital One engineers. We work hand-in-hand with stakeholders and sister organizations across the company to ensure we have alignment on both what to build and how to build. One of the most exciting aspects about our organization, in particular, is that we are an innovation incubator in a lot of ways. We are looking for a strong technical leader and problem solver to directly influence strategy and impact in this space.

Our TPM Sr. Directors have:

• Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle
• Experience building and leading a world‑class team of technical program managers with a mission to power real‑time, intelligent experiences for our customers and associates
• Lead technology focused discussions with senior leadership by providing valuable insights and recommendations that guide technology-based decisions
• Exceptional communication and collaboration skills
• Excellent problem solving and influencing skills
• A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker
• Experienced TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice
• Ability to simplify the technically complex and drive well‑educated decisions across product, engineering, design, and data science representatives
• Deep focus on execution, follow‑through, accountability, and results
• Exceptional cross‑team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.
• Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners

Basic Qualifications

• Bachelor's Degree
• At least 9 years of experience managing technical programs

Preferred Qualifications

• 9+ years of experience designing and building data‑intensive solutions using distributed computing.
• 5+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS
• 5+ years building & leading experienced TPM team
• 5+ years experience building highly scalable mobile products & platforms
• 5+ years of experience with Agile delivery

Salary and Incentives

The minimum and maximum full‑time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $269,600 - $307,700 for Sr. Director, Technical Program Management New York, NY: $294,100 - $335,700 for Sr. Director, Technical Program Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please.

Equal Opportunity, Diversity and Inclusion

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug‑free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the NewYork Correction Law; SanFrancisco, California Police Code Article49, Sections4901-4920; NewYork City’s Fair Chance Act; Philadelphia’sFair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Company Information

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

At Capital One, we’re building a leading information‑based technology company. Still founder‑led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.