Sr. Director, Security Operations Center

Health Care Service Corp.; Richardson (TX); On-site; USD 161,500 - 299,700; Full time

Benefits offered by this job

Health and wellness benefits

401(k) savings plan

Pension plan

Paid time off

Tuition reimbursement

Job summary

Health Care Service Corp. is looking for a Director of CFC to manage the activities of the Cyber Fusion Center (CFC). This role ensures effective delivery of cyber threat detection and escalation processes while managing team functions like vulnerability management and incident handling.

The ideal candidate will have extensive experience in information security, with strong leadership and problem-solving skills. The position offers a comprehensive benefits package, including health and wellness benefits, a 401(k) plan, and paid time off.

Qualifications

• 12 years of experience in Information Technology/Information Security or 16 years in relevant fields.
• 5 years of management experience.
• Understanding of protective intelligence investigations.

Responsibilities

• Direct and manage detection controls for threat alerts.
• Collaborate with Cyber Defense leadership to improve cybersecurity posture.
• Oversee annual budget and resource allocation.

Skills

Leadership

Teamwork and collaboration

Oral & written communication skills

Problem-solving

Analytical skills

Education

Bachelor’s Degree in Information Technology or related field

CISSP certification

Tools

Analytical tools

Ticket tracking systems

Forensics & Investigation tools

Network Scanning tools

Job description

Job Summary

The Director of CFC is responsible for directing and managing the activities of the HCSC Cyber Fusion Center (CFC aka SOC) to ensure consistent and SLA‑driven delivery of all aspects of the enterprise cyber threat detection and escalation processes within the broader Cyber Defense & Investigation ecosystem.

Responsibilities

• Direct and manage the delivery of all detection controls to ensure that all threat alerts are handled per SLA requirements.
• Collaborate closely with Cyber Defense leadership and staff to defend HCSC against cyber threats and continually improve the organization’s cybersecurity posture.
• Oversee the annual budget and allocate resources for various projects and operational needs.
• Translate operational needs and initiatives into compelling business cases.
• Conduct cost‑benefit analyses to justify investments and ensure ROI.
• Lead teams and manage SOC team functions including vulnerability management, incident handling, and forensics.
• Work with non‑standard hours and travel frequently as needed to support investigations, crisis management, or other critical programs.

Qualifications

• Bachelor’s Degree and 12 years of experience in Information Technology/Information Security OR 16 years of experience in the same fields.
• 5 years of management and/or leadership experience.
• Leadership – effectively leads teams and people.
• Teamwork and collaboration.
• Understanding of the unique sensitivities and dependencies involved in protective intelligence investigations and analysis.
• Ethical standards and an ability to make critical decisions in a high‑stress, time‑sensitive environment with ambiguous or incomplete information.
• Willingness to work non‑standard hours, if necessary, and to travel frequently in support of investigations, crisis management or other critical company programs.
• Oral & written communication skills.
• Experience using technology and analytical tools to assess risk, identify vulnerabilities, and drive investigative and risk‑management decisions.
• Experience developing effective awareness campaigns, training, and executive‑level briefings.
• Knowledge of hacker methodologies and tactics, system vulnerabilities, and key indicators of attacks and exploits.
• Experience managing SOC teams, including vulnerability management, incident handling, and forensics.
• Problem‑solving and analytical skills to define risk, identify potential threats, and develop action/mitigation plans. Knowledge of emerging technologies.
• System and technology integration experience.
• IT standards, procedures, policies (e.g., HIPAA).
• Experience with cyber defense and investigation related technologies.
• Experience with ticket tracking, Forensics & Investigation, and Network Scanning.

Preferred Job Qualifications

• Bachelor’s Degree in Computer Science, MIS, or related field.
• CISSP certification.

EEO Statement

HCSC Employment Statement: We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Benefits & Compensation

Base Pay Range: $161,500.00 – $299,700.00 (exact compensation may vary based on skills, experience, and location). This role aligns with an annual incentive bonus plan subject to the terms and conditions of the plan. HCSC offers a robust total rewards package including health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, and additional incentives.