Sr Director Sales Enablement & Training

Dexcom, Inc; San Diego (CA); Remote; USD 210,000 - 349,000; Full time

Benefits offered by this job

Comprehensive benefits program

Global growth opportunities

Tuition reimbursement

Job summary

Dexcom, Inc. is seeking a Senior Director of Sales Enablement and Training to lead enterprise-wide enablement initiatives, aligning training, tools, insights, and operations to deliver exceptional customer experiences.

You will partner across cross-functional stakeholders, build governance, and drive adoption of strategic priorities, with a focus on growth and improving field performance. This role requires 25–50% travel and offers a comprehensive benefits package.

Qualifications

• 8-12+ years in sales, enablement, or commercial ops in healthcare or medical devices.
• Strong understanding of healthcare providers, payers, and patient dynamics.
• Experience in regulated environments with FDA/HIPAA knowledge.
• Proven success scaling enablement programs to improve productivity and win rates.

Responsibilities

• Oversee enterprise sales enablement and training roadmap aligned with priorities.
• Lead onboarding, continuous learning, leadership development, and field readiness.
• Provide strategic leadership for Patient Care org and support readiness.
• Develop governance and metrics to evaluate enablement impact.
• Partner with Commercial Ops to optimize CRM usage and reporting.
• Launch readiness for new products and reimbursement expansions.

Skills

Sales enablement

Healthcare ecosystem

Regulatory compliance

CRM platforms

Data analytics

Leadership

Cross-functional collaboration

Education

Bachelor's degree

Tools

Omni Channel

Analytics tools

Job description

About Dexcom

The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health. We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Role Summary

At Dexcom, we empower people to take control of their health, with patients at the center of everything we do. The Senior Director of Sales Enablement and Training leads the strategy and execution of programs that equip our commercial teams to deliver exceptional customer experiences. This role drives enterprise-wide enablement initiatives that strengthen capability, performance, and business impact. By aligning training, tools, insights, and operations, the leader ensures teams are prepared to engage customers with confidence and credibility. The position partners across multiple cross-functional stakeholders to accelerate execution and drive adoption of strategic priorities. Through a relentless focus on excellence, innovation, and customer outcomes, this leader helps advance Dexcom's mission and growth.

Key Responsibilities

• Establish and oversee the enterprise sales enablement and training roadmap, ensuring alignment with commercial priorities and organizational goals.
• Lead a high-performing training and enablement organization responsible for onboarding, continuous learning, leadership development, and field readiness programs.
• Provides strategic leadership for the Patient Care organization, driving customer support operations, patient-facing service excellence, onboarding experiences, and support readiness.
• Develop governance, measurement, and performance frameworks to evaluate enablement effectiveness and inform continuous improvement efforts.
• Partner with commercial leadership to identify capability gaps and implement scalable solutions that improve execution, adoption, and organizational effectiveness.
• Oversee launch readiness strategies and enablement planning for new products, indications, reimbursement expansions, and commercial initiatives.
• Ensure alignment of content, learning experiences, systems, and field tools to support consistent execution across customer-facing teams.
• Collaborate with Commercial Operations to optimize training and enablement processes, technology adoption, CRM utilization, and reporting capabilities.
• Build strong cross-functional partnerships to drive organizational alignment, accelerate decision-making, and support achievement of business objectives.
• Develop talent, succession plans, and leadership capabilities within the enablement organization while fostering a culture of accountability and continuous improvement.

What makes you successful

You are a strategic leader with deep expertise in sales enablement, training, and commercial operations within healthcare or regulated industries. You have a strong understanding of how to translate strategy into execution and drive measurable improvements in sales performance.

Key Qualifications

• 8-12+ years of experience in sales, sales enablement, or commercial operations within healthcare, pharmaceuticals, or medical devices.
• Strong understanding of the healthcare ecosystem, including providers (HCPs), payers, and patient dynamics.
• Experience working in regulated environments with knowledge of compliance requirements (e.g., FDA, HIPAA).
• Proven success building and scaling enablement programs that improve productivity, win rates, and time-to-performance.
• Expertise in selling models, Omni Channel and CRM platforms.
• Experience leveraging data, analytics, and insights to inform decision-making and optimize performance.
• Strong communication, leadership, and cross-functional collaboration skills.
• Experience supporting diabetes or chronic disease management solutions (e.g., CGM, insulin, digital health) is preferred.

What you'll get

• A front row seat to life changing CGM technology.
• Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required

25 to 50%

Experience and Education Requirements

Typically requires a Bachelor's degree with 17+ years of industry experience 13+ years of successful leadership management experience in relevant industry

Remote Workplace

Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km). If you reside within commuting distance of a Dexcom site (typically 75 miles/120km) a hybrid working environment may be available. Ask about our Flex workplace option.

Equal Opportunity Statement

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom's AAP may be viewed upon request by contacting Talent Acquisition at [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at [e-mail].

Machine-Readable File

To link to the Machine-Readable Files, please click on the URL provided: https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true

AI in Hiring Notice

We may use AI supported tools to help make our hiring process more efficient, consistent, and accessible for candidates around the world. All hiring decisions are made by people.

Salary

$209,600.00 - $349,300.00#DexcomUS