Sr. Director Sales, Agentforce Operations

salesforce.com, inc.; Chicago (IL); On-site; USD 196,700 - 299,390; Full time

Job summary

Salesforce is seeking a Strategic Sales Director to lead the Agentforce Operations sales team and drive revenue growth across key industries. You will guide eight quota‑carrying Account Executives, set strategy, coach on complex AI transformation deals, and collaborate with cross‑functional partners to win at scale.

You will define vertical sales strategies, engage with C‑suite and IT stakeholders at strategic accounts, and mentor your team to articulate ROI of autonomous digital workers.

Qualifications

• 10+ years in quota-carrying enterprise software or SaaS sales, with 2+ years leading Account Executives.
• Deep industry expertise in at least one covered vertical and ability to coach across others.
• Proven track record in leading long‑cycle enterprise deals with ROI articulation to C‑suite.
• Experience with Salesforce ecosystem preferred.

Responsibilities

• Lead and develop a team of eight Account Executives across multiple industries, coaching through complex deals and maintaining pipeline and revenue targets.
• Define and execute a vertical sales strategy for Agentforce Operations to win new logos and expand within existing customers.
• Engage directly with C‑suite, IT and Operations stakeholders to accelerate high‑value deals and remove blockers.
• Foster a high‑performance culture by partnering with solution engineering, AI specialists, marketing, and customer success.

Skills

Quota-carrying sales

Team leadership

Enterprise software

Industry vertical expertise

ROI articulation

Tools

Salesforce Data Cloud

MuleSoft

Job description

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life.

The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

The Experience

The Agentforce Operations Sales team is at the forefront of Salesforce's AI transformation, helping enterprises across Automotive, Healthcare and Life Sciences, Financial Services, Energy, EMEA Supply Chain, Technology, and Consumer Goods radically scale their operations using autonomous agents. As a Strategic Sales Director, you will lead, develop, and inspire a team of eight quota‑carrying Account Executives - setting strategy, coaching high‑stakes deals, and driving Agentforce Operations revenue growth across some of Salesforce's most strategic verticals.

What You'll Actually Be Doing

• Lead and develop a team of eight Account Executives across Automotive, Healthcare and Life Sciences, Financial Services, Energy, EMEA Supply Chain, Technology, and Consumer Goods - coaching them through complex, multi‑stakeholder AI transformation deals and holding them accountable to pipeline and revenue targets.
• Define and execute a vertical sales strategy for the Agentforce Operations product suite, identifying opportunities to penetrate the existing Salesforce customer base and land new logos across your team's covered industries.
• Engage directly alongside your AEs with C‑suite, Operations, IT, and Customer Experience stakeholders at strategic accounts - helping to accelerate high‑value deals, remove blockers, and position outcome‑based AI solutions.
• Build a high‑performance team culture by partnering cross‑functionally with solution engineering, AI specialists, marketing, and customer success to give your AEs everything they need to win.

You're Our Person If…

• You have 10+ years of quota‑carrying enterprise software or technology sales experience in SaaS, AI automation, robotic process automation (RPA), business process automation (BPA), or cloud enterprise solutions - with at least 2+ years directly managing and developing a team of Account Executives.
• You bring deep industry expertise in at least one of the verticals your team covers: Automotive, Healthcare and Life Sciences (HLS), Financial Services, Energy, Technology, or Consumer Goods - and you know how to coach your team to sell into the rest.
• You have a track record of leading sellers through complex, long‑cycle enterprise deals, coaching on value‑based and solution selling methodologies, and helping your team articulate the ROI of autonomous digital workers to C‑suite audiences.
• Experience will be evaluated based on alignment to the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

Even Better If…

• You have experience leading sales teams across the Salesforce ecosystem, working alongside core Account Executives to generate new logos and grow existing customer footprints.
• You have familiarity with AI technologies, large language models (LLMs), autonomous agent architectures, and data orchestration platforms such as Salesforce Data Cloud or MuleSoft - and knowledge of the competitive AI agent and automation landscape.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.

Benefits and Compensation

In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at https://www.salesforcebenefits.com. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $196,700 - $299,390 annually. There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $216,370 - $329,210 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.