Sr. Director Perioperative and Procedural Care Services

University of Maryland Medical System Corporation; Baltimore (MD); On-site; USD 180,000 - 240,000; Full time

Job summary

University of Maryland Medical System Corporation seeks a Senior Director of Perioperative and Procedural Care Services to lead multiple departments, supervise managers, and advance policies supporting safe patient care and high-quality service delivery across the Perioperative portfolio.

The role includes budget oversight, capital planning, staffing, performance improvement, regulatory compliance, and cross-system collaboration with UMMS and UMSOM leadership to achieve optimal outcomes.

Qualifications

• Master’s degree in Health Care Administration, Nursing, Business or related field.
• Five years progressively responsible operations management experience; five years supervisory/management experience; Six Sigma/Lean training.

Responsibilities

• Plan, organize, and direct departmental operations to support safe patient care and excellent experience.
• Develop, monitor, and execute operating and capital budgets within allocated funds.
• Maintain departmental reports, collect statistics, and submit regulatory reports.
• Lead strategic planning and project management for assigned departments.
• Drive process improvement to improve clinical, functional, satisfaction, and cost outcomes.
• Ensure regulatory compliance (state/federal guidelines, licensure, Joint Commission).
• Oversee equipment and supply evaluations, purchasing, safety, and environment controls.

Skills

Leadership

Budget management

Process improvement

Regulatory compliance

Communication

Strategic planning

Six Sigma/Lean

Staff development

Education

Master’s degree in Health Care Administration/related field

Tools

Six Sigma/Lean

Job description

Job Requirements

The Sr. Director Perioperative and Procedural Care Services directs multiple departments at UMMC; oversees the development and implementation of policies, procedures, performance standards and objectives within Perioperative Services that support the care and treatment of patients; evaluates performance and maintains performance improvement standards/records; coordinates services with other Medical Center and System departments to provide maximum level of total service delivery and care for patients in accordance with UMMC and UMMS philosophy and objectives. Provides operational support to the managers, directors and all team members throughout all departments. Participates in and oversees performance improvement activities, budget development, monitoring & execution, staffing, human resource oversight, capital equipment budgeting & procurement, and other major departmental projects as assigned by the VP and SVP.

Responsibilities And Tasks

• Plan, organize, and direct departmental operations at UMMC to support safe patient care and an excellent patient experience, including goals, policies, procedures, and new methods to meet service needs
• Select, train, assign, and evaluate personnel through subordinate managers; approve personnel actions, support staff development, and resolve grievances
• Develop, monitor, and execute operating and capital budgets, ensuring departments operate within allocated funds
• Maintain departmental reports and records, collect statistical data, and submit administrative and regulatory reports
• Participate in strategic planning and provide administrative support, planning, and project management for assigned departments
• Lead process improvement to improve clinical, functional, satisfaction, and cost outcomes
• Oversee quality management and regulatory compliance (state and federal guidelines, licensure, Joint Commission, Department of Mental Health and Hygiene)
• Monitor customer satisfaction and strengthen internal and external community relations
• Manage major departmental projects and initiatives across the organization
• Oversee equipment and supply evaluations and purchasing, safety, infection, and environmental control procedures, and clinical space utilization
• Maintain communication with UMMC and UMMS departments and represent Perioperative & Procedural Care Services to internal and external groups
• Attend training and stay current with trends in the service area
• Participate in system-wide committees and task forces, and work with UMMC, UMMS, and UMSOM leadership on other assigned duties

Education and Experience

• Master’s Degree in Health Care Administration, Nursing, Business or related field is required.
• Five years progressively responsible professional experience performing operations management functions. In addition, five years supervisory/management experience and training with Six Sigma/Lean techniques is required.

Knowledge, Skills And Abilities

• Proficient knowledge of patient care practices, purchasing and inventory control, budget management and personnel management.
• Proficient organization and problem solving skills are required to develop/ implement efficient work processes, and to successfully resolve difficult, conflict-oriented situations.
• Demonstrated effectiveness in supervising/managing, monitoring daily work activities, evaluating, training and motivating performance of subordinate technical, professional, supervisory and clerical support staff.
• Ability to successfully perform the responsibilities of the position within a stressful work environment demonstrating a positive and professional work ethic.
• Ability to occasionally work with patients possessing potentially infectious disease using the appropriate "Universal Precautions" and other safety procedures.
• Highly effective verbal and written communication skills are necessary to work with staff, patients, various hospital supervisory, clinical staff and outside agencies.