Sr. Director, Operations Excellence

Prime Data Centers; United States; Remote; USD 231,000 - 305,000; Full time

Benefits offered by this job

Annual performance bonus

401k employer match up to 4%

Premium employer-paid health coverage

Job summary

Prime Data Centers seeks a Sr. Director, Operations Excellence to lead continuous improvement and PMO governance, partnering with the VP of Business Operations to standardize processes and drive performance across the organization.

You will define enterprise strategy, implement Lean/Six Sigma methodologies, develop PMO playbooks, train teams, and report outcomes to senior leadership as part of an ongoing optimization initiative across construction, real estate and infrastructure workflows.

Qualifications

• Bachelor’s degree required.
• 10+ years experience in operations, process improvement, or program management with people leadership.
• Demonstrated experience building or scaling a PMO or governance function.
• Strong executive presence and communication skills.
• Proven ability to work effectively with cross-functional and matrixed teams.

Responsibilities

• Define and lead the enterprise continuous improvement strategy, driving process standardization and efficiency.
• Establish Lean/Six Sigma like methodologies for initiatives identification and execution.
• Own the governance framework underpinning the PMO function.
• Lead and develop the PMO, including portfolio governance, playbooks, training, and change management.
• Partner with internal functions to extend methodologies into systems and processes.

Skills

Leadership

Executive communication

Cross-functional collaboration

People management

Change management

Education

Bachelor's degree

MBA or advanced degree (preferred)

Job description

Prime Data Centers develops, acquires, and operates data centers for some of the world's largest enterprises. A private firm owned by a group controlling $6 billion in assets, with a 15-year tenure in technology and real estate development, Prime provides customers with ownership options and dynamic leasing models, defining a true corporate partnership.

About the role

The Sr. Director, Operations Excellence reports to the VP, Business Operations and leads the company's continuous improvement and process standardization strategy. This role owns the governance framework underpinning the PMO function and leads the Sr. Manager, PMO, ensuring a consistent approach to initiative delivery across the business.

The Sr. Director, Operations Excellence partners cross-functionally with other business units to extend improvement methodologies into construction workflows, and serves as a key advisor to the VP, Business Operations on operational performance and initiative prioritization.

What you'll do

Operational Strategy & Continuous Improvement

• Define and lead the enterprise continuous improvement strategy, driving process standardization and efficiency across Business Operations
• Establish methodologies (e.g., Lean, Six Sigma, or similar) for identifying and executing improvement initiatives
• Own the governance framework underpinning the PMO function
• Lead and develop the PMO function, including portfolio governance, playbooks, training, and change management execution
• Partner with other internal functions to extend improvement methodologies into system and process workflows

Cross-Functional Collaboration

• Partner with IT, Data, Business Transformation and other functional leaders to align improvement priorities with business goals
• Serve as a key advisor to the VP, Business Operations on operational performance and initiative prioritization

Performance Management

• Define and track KPIs measuring the effectiveness of improvement initiatives across the organization
• Present initiative outcomes and operational performance updates to senior leadership

Qualifications

Required

• Bachelor's degree required
• 10+ years of experience in operations, process improvement, or program management, including people leadership experience
• Demonstrated experience building or scaling a PMO or governance function
• Strong executive presence and communication skills
• Proven ability to work effectively with cross-functional and matrixed teams

Preferred

• MBA or other advanced degree
• Lean/Six Sigma certification (Green Belt or Black Belt)
• Experience in construction, real estate, or infrastructure industries
• Comp - $230,700 - $304,700 along with an annual performance bonus
• 401k up to a 4% employer match that is fully vested upon enrollment
• 100% employee premiums paid by employer for medical, dental, vision, life insurance, and disability

Applications will be accepted on an ongoing basis.

Prime is an Equal Opportunity Employer. All applicants are considered for employment without attention to race, color, age, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, genetic information, ancestry, national origin, citizenship, protected veteran or military status, disability status, or any other classification protected by federal, state, or local laws and ordinances.