Sr Director of Software Engineering

JPMorgan Chase; Wilmington (DE); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

JPMorgan Chase is seeking a Senior Director of Software Engineering to lead initiatives within the Consumer and Community Banking Risk AI/ML Model Engineering team. This role requires extensive experience in software engineering and leadership, overseeing multiple departments to implement cutting-edge technologies.

The successful candidate will manage complex projects, influence senior leaders, and drive the adoption of AI-enabled engineering methodologies while fostering a diverse and inclusive environment.

Qualifications

• 10+ years applied experience in software engineering.
• 5+ years leading technologists in complex technical items.
• Experience developing cross-functional team leadership.

Responsibilities

• Lead multiple technology and process implementations across departments.
• Set multi-department strategy for AI-enabled engineering.
• Manage complex projects and large cross-product collaborations.

Skills

Software engineering concepts

Leadership of technical teams

Influencing across organizations

Project management

Building application frameworks

Machine learning frameworks

Cloud native experience

Computer Science or related field expertise

Education

Bachelor's or Master's degree in Computer Science, Computer Engineering, Mathematics, or a related technical field

Tools

Databricks

Snowflake

Spark

Job description

Your opportunity to make a real impact and shape the future of financial services is waiting for you. Let's push the boundaries of what's possible together.

As a Senior Director of Software Engineering at JPMorgan Chase within the Consumer and Community Banking Risk AI/ML Model Engineering team, you lead multiple technical areas, manage the activities of multiple departments, and collaborate across technical domains. Your expertise is applied cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances. You will be responsible to leading the integration of various model platforms and models that support Chase's card, consumer and business banking, auto and mortgage portfolio plus regulatory functions.

Job responsibilities

• Leads multiple technology and process implementations across departments to achieve firmwide technology objectives

• Sets and scales multi-department strategy for agentic AI-enabled engineering and SDLC/TLM automation (using enterprise-authorized tools within the work environment) to drive firmwide objectives (speed, scalability, reliability, and cost-to-serve), including portfolio-level standards for AI-orchestrated delivery workflows, release governance, automated test modernization, resilience engineering, and incident response acceleration; establishes guardrails for validation, security, resiliency, traceability, and reuse.

• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to drive cross-domain reuse and measurable capacity unlock outcomes across departments.

• Provide hands-on thought leadership in building cloud-based Model integration solution architectures.

• Demonstrate a solid understanding of consumer financial products, data systems/environments, and processes required to implement Risk and Finance models.

• Directly manages multiple areas with strategic transactional focus

• Provides leadership and high-level direction to teams while frequently overseeing employee populations across multiple platforms, divisions, and lines of business

• Acts as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives

• Manages multiple stakeholders, complex projects, and large cross-product collaborations

• Influences peer leaders and senior stakeholders across the business, product, and technology teams

• Champions the firm's culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ year of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise and more broadly across the organization

• Experience developing or leading large or cross-functional teams of technologists

• Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale

• Experience leading complex projects supporting system design, testing, and operational stability

• Experience building application frameworks and/or developing platforms.

• Background with machine learning frameworks and big data technologies such as Databricks, Snowflake, and Spark.

• Experience leading multi-organization adoption of agentic AI-enabled engineering operating models (using enterprise-authorized tools within the work environment), including defining governance (human-in-the-loop decisioning, quality gates), measurement frameworks, and secure handling of sensitive inputs/outputs across teams.

• Deep understanding of responsible AI risk, controls, and resiliency/security expectations at scale, with demonstrated ability to advise senior leaders on safe adoption, portfolio governance, and reuse-first strategies.

• Experience with hiring, developing, and recognizing talent

• Extensive practical cloud native experience

• Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field

Preferred qualifications, capabilities, and skills

• Experience working at code level

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans