Sr. Director, Community Banking

First National Bank of Omaha; Omaha (NE); On-site; USD 176,328 - 299,759; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with matching contributions

Tuition Assistance

Job summary

First National Bank of Omaha is looking for a Managing Director, Community Banking to lead a dynamic team of Relationship Managers. The role will focus on driving growth, enhancing customer experience, and ensuring compliance with regulations. Candidates should have 5-10 years in Commercial Banking with a strong educational background.

This position is based in Omaha, Nebraska and offers a competitive compensation package along with extensive benefits including medical, dental, and retirement plans.

Qualifications

• 5–10 years in Commercial Banking Relationship Management.
• Proven track record of performance and client success.
• Understanding of customer journey mapping.

Responsibilities

• Lead a team of Relationship Managers across multiple cities.
• Drive organic net-new customer growth.
• Oversee credit decisions and manage risk.

Skills

Commercial Banking Relationship Management

Business Development

Risk Management

Coaching and Development

Client Success

Education

Bachelor’s degree in Business, Finance, Sales, Marketing, or related field

MBA or graduate degree preferred

Job description

Summary of the Job

The Managing Director, Community Banking leads a team of Relationship Managers focused on growth and retention of business customers. This leadership role coaches bankers, measures success by the performance of the team, and ensures that each Relationship Manager meets high standards of service and territory development.

About This Role

The position operates under FNBO’s core values – Passion, Integrity, Respect, Partnership, and Expertise. The Managing Director will develop and retain a capable team, drive organic net‑new customer growth, and serve as a trusted resource for new‑business opportunities.

Key Accountabilities

People Management: Build, develop and retain a multi‑city team of Relationship Managers, align strengths to roles, set measurable expectations, provide coaching and development opportunities, and hold members accountable for performance and use of FNBO systems.

Business Development & Net New Growth: Drive organic growth across assigned communities, build relationships with attorneys, accountants, advisors, and business leaders, and serve as an active new‑business resource to the team.

Relationship Management & Customer Experience: Deliver superior service, achieve loan and deposit growth targets, oversee credit decisions within authority limits, and ensure advice and value delivered to varied business customer types.

Strategy and Planner: Develop and execute a clear vision and plan for the RM team, partner with leaders to accelerate income and growth, and provide status reports to the Regional Leader.

Cross‑Functional Collaboration: Execute the One Bank Partner Strategy, partner across business and support groups, and coordinate with the Regional Leader, fellow Managing Directors, and Relationship Managers to accelerate loan, deposit, and fee growth.

Risk and Compliance: Identify risks, establish controls, ensure risk‑management hygiene, and comply with bank policy, OCC regulations and the BSA/AML Program. Report violations and address employee performance issues.

Responsibilities

• Develop and retain a capable team of Relationship Managers across multiple cities.
• Communicate clear expectations, provide feedback and coaching, and hold team accountable for performance and use of FNBO systems.
• Build and maintain relationships with community centers of influence to generate referrals and prospects.
• Serve as a new‑business resource to Relationship Managers through coaching and opportunity sourcing.
• Drive organic net‑new customer growth and meet community growth targets.
• Oversee credit decisions, ensure compliance with credit policies, and manage risk within assigned authority.
• Lead cross‑functional collaboration and execute the One Bank Partner Strategy.
• Identify risk, establish controls, and maintain compliance with regulatory and internal requirements.

Qualifications and Experience

• 5–10 years in Commercial Banking Relationship Management with a proven track record of performance and client success.
• Deep business and credit knowledge of self‑employed, entrepreneurial, and professionally managed businesses.
• Understanding of customer journey mapping and delivering excellent customer experience.
• Bachelor’s degree in Business, Finance, Sales, Marketing, Leadership, or a related field (MBA or graduate degree preferred).
• Strong professional behavior, community focus, and willingness to serve on community boards.
• Variable work schedule beyond traditional business hours to support community events.
• Unrestricted work authorization in the United States; no future sponsorship required.

Compensation

Base pay range: $176,328.00 – $299,759.00. Final compensation will vary based on experience, education, and skill level.

Benefits

Medical, Dental, Vision insurance; 401(k) with matching contributions; Time Off programs; Health Savings Account; Employee Banking; Tuition Assistance; Short‑Term and Long‑Term Disability Insurance; and other comprehensive benefits. Benefits details are available at https://www.fnbo.com/careers/benefits/.

Equal Opportunity & Belonging

FNBO is an equal‑opportunity employer for all employees and applicants. We are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves. FNBO follows federal law regarding the use of marijuana. FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer and a member of FDIC. FNBO follows federal law regarding the use of marijuana (this applies to all non‑California applicants).