Sr. Director, Commercial Services Product Group Manager

Hewlett Packard Enterprise; Spring (TX); On-site; USD 80,000 - 195,000; Full time

Benefits offered by this job

Medical/prescription coverage

Dental and vision options

Life insurance

Short and long-term disability

401(k) with company match

Dependent care reimbursement

Adoption reimbursement

Educational assistance

Wellness program

Paid time off

Job summary

PNC is seeking a Digital Product Manager Lead Sr- Offer Modernization within its Treasury Management organization. The role focuses on defining and executing the wire transfer product strategy across domestic and international capabilities, driving adoption, revenue, and risk management.

The candidate will partner with product development, operations, risk and sales teams to enable sales, servicing and market-ready product offerings. Based in multiple U.S.

Qualifications

• Wire transfer product management experience including U.S. domestic and cross-border wires.
• Ability to partner with product development, operations and other stakeholders.
• Ability to define, prioritize and execute product work across multiple platforms and initiatives.
• Strong communication and influence skills with the ability to drive alignment across business and development/technology stakeholders.
• Experience operating at a strategic level while maintaining accountability for execution.
• Ability to thrive in a fast-paced environment.
• Ability to effectively select, manage and partner with correspondent banks for cross-border wire processing.

Responsibilities

• Develops and maintains the product strategy plan for Wire Transfer including the competitive position, growth strategies, financial and performance metrics and product roadmap.
• Champions product improvements including appropriate business justification and prioritization.
• Manages the product financials including budgeting and forecasting of revenue growth and direct expenses.
• Partners with Operations, Servicing, Implementation, Risk and Compliance to ensure a positive end-to-end client experience.
• Partners with Go To Market teams to develop marketing materials and educate TM partners on product capabilities.
• Participates in industry groups and meets with Federal Reserve and correspondent bank representatives.

Skills

Wire transfer product management

Partnership with stakeholders

Prioritization and execution

Strong communication

Strategic thinking

Cross-functional collaboration

Cross-border wires knowledge

Education

Bachelor's degree

Job description

Digital Product Manager Lead Sr- Offer Modernization

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Product Manager Lead within PNC's Treasury Management organization, you will be based in Pittsburgh, PA, New York, Chicago IL, Cleveland OH, Charlotte NC, Dallas TX or Houston TX.
As a Wire Transfer Product Management Lead within PNC's Treasury Management Global Payments organization, you will define and execute the wire transfer product strategy and multi-year roadmap for domestic and international wire transfer capabilities. You will be accountable for driving the product strategy and priorities, client adoption and usage, and financial outcomes including revenue and direct expenses across the product lifecycle. You will partner with other Product Management partners, Product Development, Technology, Operations, Servicing, Implementation and Risk partners to inform the design and operating approach for sales enablement and support, servicing, implementation and risk management of the wire transfer product line.

Position Overview

Required Qualifications:

• Wire transfer product management experience including U.S. domestic and cross-border wires, beneficiary deduct and auto FX solutions. Knowledge of other non-U.S. domestic wire systems helpful.
• Proven ability to partner effectively with product development, operations and other stakeholders.
• Ability to define, prioritize and execute product work across multiple platforms and initiatives.
• Strong communication and influence skills with the ability to drive alignment across business and development/technology stakeholders.
• Experience operating at a strategic level while maintaining accountability for execution.
• Ability to thrive in a fast-paced environment.
• Ability to effectively select, manage and partner with correspondent banks for select cross-border wire processing.

Additional job responsibilities:

• Develops and maintains the product strategy plan for Wire Transfer including the competitive position, growth strategies, financial and performance metrics and product roadmap. Aligns the plan with key partners across Treasury Management and the enterprise.
• Champions product improvements including appropriate business justification and prioritization. Collaborates with product development and operations to define the overall scope and requirements for new initiatives.
• Manages the product financials including budgeting and forecasting of revenue growth and direct expenses. Provides periodic financial updates and insights along with key product and industry updates.
• Partners closely with Operations, Servicing, Implementation, Risk and Compliance partners to ensure a positive end-to-end client experience.
• Partners closely with Go To Market teams to develop and maintain appropriate marketing, collateral and communication materials while educating TM partners on product capabilities and enhancements.
• Participates in industry groups such as CHIPS Business Committee and meets with Federal Reserve and correspondent bank representatives to ensure PNC is actively engaged in industry discussions and changes.
• Actively contribute thought leadership to PNC clients and prospects through articles, conferences and other forums. Engages bi-directionally with various standards forum as required to influence positive industry change results.
• Collaborates with other PNC lines of business including Retail, Capital Markets/FX and others on enterprise wire initiatives.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
+ Responsible for end-to-end business and financial results for multi-faceted, complex products through the selection, design, development and promotion of new and existing products utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience.
+ Uses knowledge of emerging technologies to deliver products to customers through all applicable channels. Prioritizes and makes decisions regarding recommendations. Champions business cases, business plan and roll-out of specific products, product groups or experiences.
+ Monitors the marketplace to assess product, technology, and markets trends to identify a market need or opportunity. Recommend innovative new products, new experiences or enhancements to existing products and develops and designs the features of a designated new or existing products Manages the end-to-end development, production, roll-out, pricing or promotion of specific products, product groups or experiences and resolves complex operational and process problems that arise.
+ Partners with key stakeholders including sales, marketing, digital channel delivery, and other internal service partners. Participates and/or leads activities with external stakeholders and clients to ensure all product offerings meet their strategic goals. Develops product-specific marketing initiatives. Supports risk management, compliance and audit needs as part of the first line of defense.
+ Drives business, financial and customer experience results of new and existing products and recommends modifications in product features and/or marketing to improve results. Coordinates across groups and leads key contributors.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Business Objectives, Customer Solutions, Marketing, Product Development, Product Management, Sales
Competencies
Business Acumen, Collaborating, Competitive Environment, Decision Making and Critical Thinking, Design Thinking, Effective Communications, Emerging Technologies, Innovation, Knowledge Of Product Line, Problem Solving, Producing Results, Solutions Development
Work Experience
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Pay Transparency
Base Salary: $80,000.00 - $195,350.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 05/27/2026, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include:

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match, pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives

In addition, PNC generally provides the following paid time off, depending on your eligibility:

• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level
• years of service

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice ( to gain understanding of how PNC may use or disclose your personal information in our hiring practices.)

Digital Product Manager Lead Sr- Offer Modernization

We are a large, fully integrated company leading the market, ...